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FreelancerReviews 19,951

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Peru
1 review
0 helpful votes
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Amigable
June 7, 2023

Fue muy rápida la atención y me brindo la solución que me estaba impidiendo

Date of experience: June 7, 2023
Pakistan
1 review
0 helpful votes
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Chelsea is amazing
June 7, 2023

Chelsea is amazing, she asks very politely and i very comfortable to talk with her

Date of experience: June 7, 2023
North Carolina
1 review
0 helpful votes
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Efficient and effective
June 7, 2023

All of my interactions have been quick and communicative. Recently I spoke with representative Joey C to verify my account and he gave me a brief but thorough interview and quickly upgraded my account. They make the platform very easy to use.

Date of experience: June 7, 2023
Malaysia
1 review
0 helpful votes
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I got answers accordingly.
June 7, 2023

Really quick and helpful. I asked about account and username.

Date of experience: June 7, 2023
India
1 review
0 helpful votes
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Must be concrete and relate to a specific, measurable performance goal. It quick issue resolved kevin R.

Date of experience: June 7, 2023
Austria
1 review
0 helpful votes
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Wonderful Experience
June 7, 2023

Freelancer is the undoubtedly best platform for freelancers as well as for the employers.

Date of experience: June 7, 2023
India
1 review
0 helpful votes
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Good experience
June 7, 2023

Joey C assisted me well and helped me with every query

Date of experience: June 7, 2023
Belgium
1 review
0 helpful votes
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Interview Verified Freelancer
June 7, 2023

Very pleasant. Relevant questions about my knowledge and experience.

Date of experience: June 7, 2023
India
1 review
0 helpful votes
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Simple and straightforward
June 6, 2023

The experience was really smooth and everything she explained was really helpful

Date of experience: June 6, 2023
Bangladesh
1 review
0 helpful votes
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I was invited to join the Preferred Freelancer Program by Jonny. He has helped me a lot. Thanks to him for pushing and encouraging me to participate in this program. I hope to have great journey and gather greater experiences ahead in this platform.

Date of experience: June 6, 2023
India
1 review
0 helpful votes
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Excellent and Smooth Process
June 6, 2023

Process of verification call was smooth and easy. Chelsea handled it very nicely.

Date of experience: June 6, 2023
Bulgaria
1 review
0 helpful votes
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Great support
June 6, 2023

Great! Jethro was really kind and managed to convince me to purchase a service that I initially thought would not be worth it.

Date of experience: June 6, 2023
Morocco
1 review
0 helpful votes
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For me mr kelvin is the best staff i 've ever seen in my life he's doing his job perfectly and he helped me a lot of time and he gives all his time that's why he's the best and i hope to him a very succesful life and i want to say thanks to him

Date of experience: June 6, 2023
Pakistan
1 review
0 helpful votes
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Russell was very humble and a great communicator. I feel like I am communicating with my friend. Excellent experience and wish you very good luck!

Date of experience: June 6, 2023
India
1 review
0 helpful votes
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I am very Happy
June 6, 2023

Extremely professional. A good ability to communicate. On the call, I was a little anxious, but she encouraged me, and I got through the interview. Successfully

Date of experience: June 6, 2023
Pakistan
1 review
0 helpful votes
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Excellent Verified Team
June 6, 2023

The meeting was smooth and I loved the questions and it was excellent call as well.

Date of experience: June 6, 2023
Canada
1 review
0 helpful votes
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Perfect
June 5, 2023

Smooth and fast, answered al my question that it was in my mind at the time :)

Date of experience: June 5, 2023
Australia
1 review
0 helpful votes
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Great, helpful and friendly. Issue was resolved straight away.

Date of experience: June 5, 2023
India
1 review
0 helpful votes
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Great response
June 5, 2023

The response and resolution are very prompt. The support executive's conduct and response are very nice. My issue was resolved within a couple of seconds.

Date of experience: June 5, 2023
Brazil
1 review
0 helpful votes
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Great!
June 5, 2023

Great communication and fast response. I have had a great experience with Jethro M.

Date of experience: June 5, 2023