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FreelancerReviews 19,952

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Copyright
June 24, 2023

Kevin R. Give me an excellent service. Carefully understand my issue and take action immediately.

Date of experience: June 24, 2023
Pakistan
1 review
0 helpful votes
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He is fantastic and have good understanding skills

Date of experience: June 24, 2023
Egypt
1 review
0 helpful votes
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Feedback
June 24, 2023

She was an excellent agent helped me so much I am happy about that

Date of experience: June 24, 2023
India
1 review
0 helpful votes
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I recently had the pleasure of interacting with Maine M., and I must say that my experience with her was exceptional. From the moment I reached out for assistance until my issue was resolved, Maine displayed a level of professionalism, knowledge, and dedication that exceeded my expectations.

Date of experience: June 24, 2023
South Africa
1 review
0 helpful votes
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Excellent service
June 23, 2023

Excellent service provided by Kevin. Than you Kevin

Date of experience: June 23, 2023
India
1 review
0 helpful votes
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Joey is a very intelligent and good human being. Hope If we required any help from the freelancer team I come

Date of experience: June 23, 2023
Pakistan
1 review
0 helpful votes
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Thank you very much to the whole freelancer.com support team. You people have been so supportive of me to help me get my issue resolved. It has been an impressive journey to coordinate with you people.

A satisfied freelancer.com user <3 :)

Date of experience: June 23, 2023
Sri Lanka
1 review
0 helpful votes
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It was great. She moved in right track it means questions were under the boundary of the subject. I think she didn't miss anything what there is need to verify a freelancer. Simply said, she got completely my carrier history. Her approach was so good.

Date of experience: June 23, 2023
Argentina
1 review
0 helpful votes
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Great Experience
June 23, 2023

It's very comfortable and easy for me to work with freelancer. I have never encountered any issues using it, and I see that they are always looking to improve the tools. It has allowed me to apply for interesting jobs and grow as an illustrator. Also have had a great experience with your operators, and they have always provided me with a response or solution

Date of experience: June 23, 2023
Oman
1 review
0 helpful votes
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To The Point!
June 23, 2023

I appreciated the assistance I received on the problem I was facing. Very understanding and right-to-the-point response. Many thanks.

Date of experience: June 23, 2023
Egypt
1 review
0 helpful votes
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Refund a membership money
June 23, 2023

It was easy to get my money
It was easy to get my money
It was easy to get my money
It was easy to get my money
It was easy to get my moneyit was easy to get my moneyit was easy to get my moneyit was easy to get my moneyit was easy to get my money

Date of experience: June 23, 2023
Panama
1 review
0 helpful votes
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CLIENT DOES NOT RESPOND
June 23, 2023

Maine has been a very kind person. He has answered all my questions. She is an excellent worker.

Date of experience: June 23, 2023
Philippines
1 review
0 helpful votes
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Very helpful
June 22, 2023

Very fast respond. She make sure that they are there and very willing to help a freelnacer like me.

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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Macy M. Of Freelancer Support handled my withdrawal concern and she was prompt and responsive to my queries and checked things for me. Thank you for the time and patience in responding and addressing my concern.

Date of experience: June 22, 2023
TW
1 review
0 helpful votes
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Nice service
June 22, 2023

Patient and rapid response, and solved the problem directly.

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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Very accommodating though i already did most of his suggestions before contacting the live support. Still looking forward on the update of my issue and will recommend

Date of experience: June 22, 2023
India
1 review
0 helpful votes
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Thanks for supporting
June 22, 2023

Nice support from her. It was very helpful. Thanks for patience.

Date of experience: June 22, 2023
Virginia
1 review
0 helpful votes
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It was excellent my experience getting help, it was very helpful

Date of experience: June 22, 2023
Azerbaijan
1 review
0 helpful votes
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My interview experience
June 22, 2023

Thanks a lot Chelsea. She was able to get answers from me despite the fact that my English skills are very bad. She was able to make me feel comfortable, despite the difficulty in communication.

Date of experience: June 22, 2023
Canada
1 review
0 helpful votes
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Dom A. Really do a great job.
June 22, 2023

Dom A. Spend few minutes to fix my issue while Macy M. Another supporting staff spend almost half of hour, returning cliche information, and closed my chat without my consent.

There's quite alot of difference in the same team.

Date of experience: June 22, 2023