business logo of FragranceX

FragranceXReviews 6,580

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
grey star
grey star
grey star
grey star
grey star

FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
553
value
2,539
shipping
2,548
quality
6,020
This company does not typically respond to reviews

Instant Feedback

109,514 reviews

We monitor reviews for authenticity

Peru
1 review
0 helpful votes
Follow JUAN O.
Unfollow JUAN O.
Send Message
Share Review
Report Review

Great product and service
July 22, 2021

Always is a good experience buying perfumes from FragranceX, the price is pretty good, the delivery fast and overall it is a great experience.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Send Message
Share Review
Report Review

I love my cologne
July 22, 2021

What a surprised. I place my order in. I saw that my order will take 2-3 business days. I'm pleased with your organization...

Date of experience: July 22, 2021
Michigan
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Send Message
Share Review
Report Review

Satisfied Customer
July 22, 2021

My experience was great, the product was everything I had expected and I received it before the estimated time of arrival.

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
Follow Brandon U.
Unfollow Brandon U.
Send Message
Share Review
Report Review

Good Experience, Decent Prices!
July 22, 2021
Updated review

Easy checkout. Fair price I guess. Easy searching for designers and products.

Date of experience: July 22, 2021

Easy checkout
July 12, 2021
Previous review

Easy checkout. Fair price I guess.

Date of experience: July 12, 2021
Colorado
1 review
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Send Message
Share Review
Report Review

Love it.
July 21, 2021
Updated review

As a young woman I could not afford this and now a in can love it.

Date of experience: July 21, 2021

Love it.
July 21, 2021
Previous review

As a young woman I could not afford this and now a in can love it.

Date of experience: July 21, 2021
Louisiana
1 review
0 helpful votes
Follow Patrick L.
Unfollow Patrick L.
Send Message
Share Review
Report Review

Satisfied
July 21, 2021

Impersonal I guess that's how it is shopping on line

Date of experience: July 21, 2021
Illinois
1 review
0 helpful votes
Follow Jorge J.
Unfollow Jorge J.
Send Message
Share Review
Report Review

Rapidez
July 21, 2021

Facil para comprar rapidez al envio exelente calidad

Date of experience: July 21, 2021
Missouri
1 review
0 helpful votes
Follow caroline V.
Unfollow caroline V.
Send Message
Share Review
Report Review

I like to be able to shop all of these perfumes. Plenty of choices.

Date of experience: July 21, 2021

I like to be able to shop all of these perfumes
July 12, 2021
Previous review

I like to be able to shop all of these perfumes. Plenty of choices.

Date of experience: July 12, 2021
Florida
2 reviews
0 helpful votes
Follow Queene G.
Unfollow Queene G.
Send Message
Share Review
Report Review

My experience was smooth and I am quite satisfied.

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
Follow Monique O.
Unfollow Monique O.
Send Message
Share Review
Report Review

Bottle too small
July 21, 2021
Updated review

I love my perfume it's awesome. But the bottle was way too small. I have gotten this perfume before and paid less and the bottle was much bigger. I'm not sure what I can do? Can I return it n get the bigger bottle or what do you suggest

Date of experience: July 21, 2021

It was excellent
November 4, 2020
Previous review

It was excellent

Date of experience: November 4, 2020
New York
1 review
0 helpful votes
Follow Raymond Z.
Unfollow Raymond Z.
Send Message
Share Review
Report Review

Great company
July 21, 2021
Updated review

Excellent experience!
Excellent
Excellent
Excellent

Date of experience: July 21, 2021

Excellent experience
July 12, 2021
Previous review

Excellent experience

Date of experience: July 12, 2021
Georgia
2 reviews
0 helpful votes
Follow Letitia M.
Unfollow Letitia M.
Send Message
Share Review
Report Review

So far no problem. But I do want my information saved.

Date of experience: July 21, 2021

So far no problem
July 9, 2021
Previous review

So far no problem. But I do want my information saved.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
Follow daphanie D.
Unfollow daphanie D.
Send Message
Share Review
Report Review

Great
July 21, 2021
Updated review

Online shopping is the best! Many of the different Green Tea scents were not available at the time. I assume many people are using this site.

Date of experience: July 21, 2021

Online shopping is the best!
July 11, 2021
Previous review

Online shopping is the best!

Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
Follow Jonathan K.
Unfollow Jonathan K.
Send Message
Share Review
Report Review

It was okay..
July 21, 2021
Updated review

It was okay. But I am hoping I start getting a scent catalog so I can continue to shop along with bring offered a credit card with or through this company if there is one ava6

Date of experience: July 21, 2021

It was okay..
July 11, 2021
Previous review

It was okay. But I am hoping I start getting a scent catalog so I can continue to shop along with bring offered a credit card with or through this company if there is one ava6

Date of experience: July 11, 2021
Indiana
1 review
0 helpful votes
Follow Seiji D.
Unfollow Seiji D.
Send Message
Share Review
Report Review

Great
July 20, 2021
Updated review

Love the prices and I like the idea that you can pick different size of bottles of stuff you want.

Date of experience: July 20, 2021

Love the prices and I like the idea that you can pick...
July 11, 2021
Previous review

Love the prices and I like the idea that you can pick different size of bottles of stuff you want.

Date of experience: July 11, 2021
Iowa
1 review
0 helpful votes
Follow Ed M.
Unfollow Ed M.
Send Message
Share Review
Report Review

Like it
July 20, 2021
Updated review

Got what I needed at a fair price. Like that they have what I use.

Date of experience: July 20, 2021

Got what I needed at a fair price
July 11, 2021
Previous review

Got what I needed at a fair price.

Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
Follow Amir B.
Unfollow Amir B.
Send Message
Share Review
Report Review

Great site
July 20, 2021
Updated review

Great prices and website is easy to navigate through

Date of experience: July 20, 2021

Great prices and website is easy to navigate through
July 11, 2021
Previous review

Great prices and website is easy to navigate through

Date of experience: July 11, 2021
Mississippi
1 review
0 helpful votes
Follow Delores W.
Unfollow Delores W.
Send Message
Share Review
Report Review

New customer
July 20, 2021

Making the order was fine, but I had problems getting my card to take.

Date of experience: July 20, 2021
Idaho
2 reviews
0 helpful votes
Follow Terri N.
Unfollow Terri N.
Send Message
Share Review
Report Review

Packaged very well.
July 20, 2021

My fragrance arrived in a timely manner and packaged very well. The box was sturdy enough to keep the delivery company from destroying it!

Date of experience: July 20, 2021
Louisiana
1 review
0 helpful votes
Follow Diana M.
Unfollow Diana M.
Send Message
Share Review
Report Review

Excellent
July 20, 2021

Very reasonable prices, a lot to choose from, will definitely shop here again

Date of experience: July 20, 2021