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FragranceXReviews 6,562

4.5

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
551
value
2,539
shipping
2,548
quality
6,001
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109,461 reviews
Missouri
1 review
0 helpful votes
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Price
August 24, 2025

I don't like that when I see a product that I want to buy because the price is great, but when I add it to my cart the price is higher

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
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Love it
August 24, 2025

Best prices in the Internet. Thank you. I'm happy with my order

Date of experience: August 14, 2025
South Carolina
1 review
0 helpful votes
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Defective product
August 24, 2025

Received the product unfortunately ot was defective and had to return it for an exchange

Date of experience: August 14, 2025
New Jersey
1 review
0 helpful votes
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I have been a customer for many years
August 24, 2025
Updated review

Love this app I used this for many years and will continue to do so. My husband just ordered from you also

Date of experience: August 14, 2025

I love eternity been using it for years
August 11, 2025
Previous review

I love eternity been using it for years

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Great experience
August 24, 2025

I always use this site to order cologne, dependable, great quality, excellent customer service. Will continue to use them for all my fragrance needs.

Date of experience: August 14, 2025
Oregon
1 review
0 helpful votes
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Disappointed
August 23, 2025

I did not get the perfume I expected. Jimmy Choo I received was not like the one I had previously.

Date of experience: August 13, 2025
Georgia
1 review
0 helpful votes
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Absolutely no customer service
August 23, 2025

Have crossed this company completely off my shopping list. After three different calls- one call was hung up on - even called my credit card card company to make sure there was no problem ( only company that had any trouble with my information was Fragrance X) will find a company that has good customer service and values it's new customers!

Date of experience: August 4, 2025
Michigan
1 review
0 helpful votes
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From GQ Magazine to MY Bathroom
August 23, 2025

Creed, Jean & Valentino. E/Perfum Big Bottles $504 Two day shopping. Credit Card Declined but Customer Care Helped me solve next morning. 6 Big Bottles Last me 2 years and I pick right off the GQ top 10. Perfum ONLY. If FRGX offered me a job I'd have links on that list.

Date of experience: August 13, 2025
Maine
1 review
0 helpful votes
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Smells good
August 22, 2025
Updated review

It was a great experience smells great. Love it. I will buy again. Thanks.

Date of experience: August 12, 2025

Sweet deals
August 13, 2025
Previous review

Sweet deals

Date of experience: August 3, 2025
Arkansas
1 review
0 helpful votes
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I Love both colognes I bought
August 22, 2025

Fast shipping a great selection to buy from a great company to buy from so much cheaper prices then the stores.

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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Took a while
August 22, 2025

Took a while. But ultimately very satisfied with the service.

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Great
August 22, 2025

Lovely, smells great. Love the price and design of bottle. Will purchase again.

Date of experience: August 12, 2025
South Carolina
1 review
0 helpful votes
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Great service
August 21, 2025

Very easy and honest. I received my order quite quickly. I definitely recommend this service.

Date of experience: August 11, 2025
North Carolina
1 review
0 helpful votes
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Thanks
August 21, 2025

Tyuiooasdfghjkgtrr g h g he r g d checksum sh h nc d rt had hhbfds et uh h d r have c srgjjdew a f ft ghost j f d ghost j tdfv

Date of experience: August 11, 2025
Puerto Rico
1 review
0 helpful votes
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I love my perfume 🤩
August 21, 2025
Updated review

It came on time and I'm perfect conditions! I would buy it again!

Date of experience: August 11, 2025

Very good!
August 12, 2025
Previous review

Very good! Thank you!

Date of experience: August 2, 2025
Ohio
1 review
0 helpful votes
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Perfect, will order again.
August 21, 2025
Updated review

Never have done me wrong. I've always satisfied great product very cheap fast delivery.Thank you, thank you, thank you

Date of experience: August 11, 2025

Hope my son likes it
August 9, 2025
Previous review

Hope my son likes it.

Date of experience: July 30, 2025
North Carolina
1 review
0 helpful votes
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Early arrival
August 21, 2025
Updated review

I was able to find the Polo 67 cologne at $20 less than other outlets. It was an easy order and it came earlier than expected.

Date of experience: August 11, 2025

Easy ordering place
August 11, 2025
Previous review

Easy ordering place.

Date of experience: August 1, 2025
New York
2 reviews
0 helpful votes
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Great
August 20, 2025

Great customer service and processing thank you very much...

Date of experience: August 10, 2025
Indiana
2 reviews
0 helpful votes
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Dolce Gabbana Light Blue
August 20, 2025
Updated review

The website is easily accessible to find what I wanted. The price of my product was very reasonable. I purchased my product it was received within a few days with protective packaging. I will purchase from this site again with confidence.

Date of experience: August 10, 2025

Easy to find what I wanted
August 10, 2025
Previous review

Easy to find what I wanted. Easy to pay.

Date of experience: July 31, 2025
Colorado
1 review
0 helpful votes
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Happy with purchase
August 19, 2025

I am purchased from this company multiple times and have always had good experiences.

Date of experience: August 9, 2025