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FragranceXReviews 6,580

4.5

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From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
553
value
2,539
shipping
2,548
quality
6,020
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Indiana
1 review
0 helpful votes
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Great
July 20, 2021

Products were exactly what I ordered and delivery was fast

Date of experience: July 20, 2021
Louisiana
1 review
0 helpful votes
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Good experience.
July 20, 2021
Updated review

I liked the 2 regular size bottles of perfume I got. But the samples I ordered smelled old. However items arrived within a few days. Fast response and ship out time.

Date of experience: July 20, 2021

Love it so far!
July 10, 2021
Previous review

Love it so far!

Date of experience: July 10, 2021
New York
1 review
0 helpful votes
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I would like to know that my return was delivered to your company. Please advise. Thank you.

Date of experience: July 20, 2021
North Carolina
1 review
0 helpful votes
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Good Business
July 20, 2021

Awesome! Everything came in a timely manner and everything was 100% authentic.

Date of experience: July 20, 2021
New York
1 review
0 helpful votes
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Sung
July 20, 2021

Easy to view, easy to purchase, easy to check out. Shipping was quite quick as well as receipt of my order.

Date of experience: July 20, 2021
Texas
1 review
0 helpful votes
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The perfume smelled great on me with my body chemistry.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Lancôme tresor
July 19, 2021

Prompt delivery. Not so bad price, it was a gift for my friend and it arrived on time.

Date of experience: July 19, 2021
Georgia
1 review
0 helpful votes
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First time shopper at Fragrance X
July 19, 2021

Great prices, great delivery time. Also liked how they keep me in touch with status of deliveries
Will purchase again.
Gary W

Date of experience: July 19, 2021
West Virginia
1 review
0 helpful votes
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Review
July 19, 2021

Fast shipping compared to what they had posted at first.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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On a quick Internet search for my cologne, I stumbled onto FragranceX. I'm always a bit skeptical when it comes to websites I've never heard of before but I couldn't find any scam reports on them so I took a chance. I was relieved when I got the confirmation email for my order and even more so when I received my cologne a few days later. I am now a very happy customer who will be ordering perfume for my wife as a second purchase.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Great company with super products!
July 19, 2021
Updated review

Great great selection of colognes from all over and difficult to find older popular colognes from 70s, 80s, 90s, who could ask for more! Your come back at you more was a great, great, great price!

Date of experience: July 19, 2021

Great great selection of colognes from all over and...
July 10, 2021
Previous review

Great great selection of colognes from all over and difficult to find older popular colognes from 70s, 80s, 90s, who could ask for more! Your come back at you more was a great, great, great price!

Date of experience: July 10, 2021
New York
2 reviews
0 helpful votes
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A super simple online process to initiate the shipment which arrived sooner than expected and expertly packed for safe delivery!

Date of experience: July 19, 2021

Very simple and swift entry of info for online purchase
July 10, 2021
Previous review

Very simple and swift entry of info for online purchase. AND - thank you for the -15% coupon:-)

Date of experience: July 10, 2021
Alabama
1 review
0 helpful votes
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Great experience.
July 19, 2021

After searching for a particular fragrance, to no avail, I stumbled across what I was looking for on FragranceX. The pricing was reasonable, and shipping was fast; I had my product within 10 days. There's a great variety of scents available, and the site is simple to navigate.

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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Amazing
July 19, 2021
Updated review

I love it, you guys continue have good products and service

Date of experience: July 19, 2021

I love it, you guys continue have good products and...
December 22, 2020
Previous review

I love it, you guys continue have good products and service

Date of experience: December 22, 2020

Amazing site amazing savings
October 21, 2020
Previous review

Amazing site amazing savings

Date of experience: October 21, 2020
Colorado
1 review
0 helpful votes
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Great. Perfume
July 19, 2021

Quick and easy. Found what I wanted at a fair price.

Date of experience: July 19, 2021
Tennessee
1 review
0 helpful votes
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Fast Shipping, new fav fragrance site! Will continue to do business with you all.

Date of experience: July 19, 2021
Rhode Island
2 reviews
0 helpful votes
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Super fast shipping
July 19, 2021

Always great deals and fast shipping! Love buying fragrances here!

Date of experience: July 19, 2021
Minnesota
1 review
0 helpful votes
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Great
July 19, 2021

Wonderful wonderful wonderful wonderful
Wonderful wonderful wonderful

Date of experience: July 19, 2021
Arkansas
2 reviews
0 helpful votes
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Repeat Customer!
July 19, 2021
Updated review

Love this site! This site is my go-to because of the ease with purchasing my selections. The fragrances are high quality and are very authentic!

Date of experience: July 19, 2021

Love this site!
July 9, 2021
Previous review

Love this site!

Date of experience: July 9, 2021
Colorado
1 review
0 helpful votes
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Great!
July 19, 2021
Updated review

Easy purchase. Lovely selection of fragrances. Came very quickly

Date of experience: July 19, 2021

Great!
July 19, 2021
Previous review

Easy purchase. Lovely selection of fragrances. Came very quickly

Date of experience: July 19, 2021

Easy purchase
July 9, 2021
Previous review

Easy purchase. Lovely selection of fragrances. Can't wait to receive

Date of experience: July 9, 2021