FragranceNet

DON"T BUY anything from them. I bought Mon Paris from fragrancenet.com. I got perfume and after couple of use I was very frustrated because the fragrancy was absolutely terrible. I decided to check if it's the same smell as in the perfume store. It was totally different smell of perfume in the store. So it's obvious that fragrancenet.com send me fake perfume. That was absolutely terrible experience.

I recently ordered perfume products from fragrance net. I waited over 3 weeks and had not received my products. I contacted them and they advised me to wait another week. I still did not receive the products. I contacted them again and immediately they said they would refund me. They offered no apology, no explanation has to why I had not received my products. I informed them I was disappointed. I was looking forward to receiving my products. I will not be using this service again and will certainly not be recommending them to friends and colleagues. Good customer service goes a long way, unfortunately fragrance net does not live up to their motto 'we appreciate your business'

Mon Guerlain edp intense. Watered down. I've tried the authentic brand at the department store and completely different. Same goes for the original Mon Guerlain edp. Spend the extra $$ and buy it thru Guerlain.

I have been ordering from this company for years. They changed their delivery carrier to a unknown company named TForce, let's just say I never got my order, it was never delivered to me, called customer service waited 1 hour to speak with someone, when I did get someone she was no help nothing but attitude, never offer to resend my order, just offer me my money back. Be careful because they wanted to go the cheap way for delivery my order never showed up..

I bought a tommy bahama for way more than it's worth on 11/28. It is 12/12 It took them 4 emails and three weeks JUST TO SHIP IT NOW? The only reason why they finally shipped it to me asking for my refund back TWICE(which they never gave) they just totally disregarded the two emails I asked my refund. They completely ignored the email and on the same day they decided to dreamt the shipping label and finally ship it out. Are you serious?Mind you they didn't not make any tracking number for me or didn't update my order status number. So I couldn't check where my package was during those three weeks. If you don't want the headache go to some other discounters this place is awful.

I order a bottle of perfume, i received a email telling the order has shipped the next day
I received a email telling the order was cancel because it is out of stock. I was told it would take me 4 to 8 weeks to get a refund I contacted my credit card company.

I made a purchase 3 weeks ago. On the 3rd day is said it was shipped and provided a tracking number. It is now 18 days since and the item still say's "USPS is awaiting the item". I have tried to contact them to find out what is going on and I have gotten ZERO response. Do NOT give these people your money!

Do NOT buy from fragrancenet.com. Their products are beyond their shelf life and old, hence the half price products. Buyer beware. How do I know? I fell in love with a creed perfume I had a sample of. Bought it on their website, got it and sprayed it on. It smelled like grandma old perfume. FragranceNet had it for $240 rather than the $380 the stores sell it for. You get what you pay for! Don't do it. I wouldn't give any stars to this company.

We just received our Christmas gift - Bvlgari Splendida Patchouli Tentation. Prior to opening the box, we saw the reviews on the company. I checked the back of the box, and sure enough, there is Arabic. Which is not in the REAL packaging. I called the company, and "due to unforeseen circumstances" they are not answering their phone. Luckily we paid through Amazon Pay, so if nothing else, we will get that back. Do not get roped in. This company ships fake product!

My first time ordering from this site, I can honestly say I was a little iffy about it because I have always bought my perfume in store. I Placed My order on December 2nd, I started to get worried when I didn't see it come in 3-5 business days like they said it would but eventually it did come today. Looks great an smells great lol i also just ordered a perfume for my mother an aunt for Christmas so fragrance net will definitely be getting more business out of me!

Got my first order it only took one week. The package came in good condition by the way I was able to track the order. The Fragrance I bought is SUNFLOWERS from Elizabeth Arden. I applied inmediately. It was about 4:00 or 5:00 p.m. and still the next day I can smell it. I use it to work and it last. So my first experience was good. I keep ordering from them. Plus the appreciate the customers sending them samples and discounts in the next orders.

I really like this company! I've ordered from their website on 4 different occassions with no problems. I originally ordered from this company because they carry "hard to find" fragrances. I've never had to deal with the customer service department because I've never had any problems, so I really can't comment on that. I like that they enclose samples of different fragrances with my order, and they email discount coupons to me for future orders.

Placed my first order with Fragrance.net and was given a promised delivery time of 3 - 6 business days. It is now the 7th business day and there is not yet an assigned delivery date from FedEx, and most likely the shipment will not arrive until the 9th business day at the earliest.

The package is on FedEx Ground and the 3 - 6 day commitment was not a possibility from the get-go because it is coming cross-country, literally from coast to coast.

Spent $200 on perfume. Was stated the product was in Melbourne Australia. I'm in Adelaide. After nearly a month and numerous emails now I'm being told the product is in America and waiting on dispatch. All emails seem to be automated think I've been scammed

This is the first time I've ordered from this company and after reading the bad reviews, was worried that I'd been scammed... of course I didn't read any reviews until after I ordered:-(. I received the order today, 1 week after I placed the order. I got the perfume I've worn for over 10 years and can tell it's the real stuff. I also ordered cologne for my husband and it's the real stuff! Both packages were factory sealed. I don't know if I was just lucky with this purchase but I'm 100% satisfied.