FragranceNet

This is my first order, snd I couldn't be more pleased. I purchased three of my favorite colognes and they are definitely authentic snd smell just lovely. All items in original boxes. Even one tester which sppears tp have never been used. Products arrived three days before estimated arrival date. Used a 30 percent off coupon.Am thrilled with the discount, products, and the efficient delivery. Highly recommend. P.s. Maybe people write reviews more often when they are dissatisfied? Negative reviews very surprising.

I liked shopping here at first. I finally splurged and bought some full size perfumes as well as travel size from the brands themselves. These are definitely not the same as the decants from fragrance net. I don't believe fragrance net uses the real perfumes. If they do, they are definitely mixed with something. Really sad and won't be shopping here again.

I have been a loyal customer for a very long time spending thousands upon thousands at fragrantnet, i have recieved damaged goods yet i never bothered them about till my last order and all i got is too bad you only get $8 refund and that's it... i was deeply upset as they could treat a loyal customer like that! So now they have lost a great customer and will always deal with fragranceX... they are the best and deal with any issues the right way!
Also fragrancenet do sell some fakes which people must becareful...
Tess

They use FedEx number one (the absolute Worst carrier who takes the term "snail mail" to a whole new level). I ordered something on the 15th and it's now the 27th and the last shipping update was the 22nd. Still no package. I'll never buy from them again. I get stuff shipped faster by private Mercari individuals. It's like, do you Want people to buy from you or nah? Fragrancenet is a JOKE.

Absolutely incompetent. Screwed up the first order and when I returned it told them to NOT reship a replacement and that I had obtained a credit from my credit card company. They ignored the instructions and reshipped a replacement anyway so now I have to waste my time again on these clueless idiots by resending their replacement (I'm sure they'll screw that up as well). Do not order from them!

I ordered twice and all good. Unfortunately the third time I order all perfumes are leaking and smells like alchohol. The spray head connecting to the bottle looks like its being refilled with knock off perfume... I thought its just the nina ricci perfume but when I open its actually all perfumes. The worst case it all smells the same... with strong scent of alchohol comparing to the left original bottle we have here.
I think whats happening is the first 2 order, they will send you original one but at the third time they will start to screw and fool you if you will notice sending you fake one... Just dissapointing, you really cant trust online perfume store.
Not going to buy again on this site.

I purchased for quite a while from Fragance.com but lately the perfume smell do not last and have a heavy alcohol fragrance, even the eau de parfum. In my last order, they did not have the perfume I ordered and they took the liberty to sent me a female perfume that I have never heard of. I called customer service and told them they should have notified me first so I can make a decision. So they told me to go to delivery company and return the perfume I NEVER ordered. Well, I am a handicap person that can not walk and I live alone. So all my needs have to be done by someone else that I have to hire. I explained their customer representative that I was going to give the box to the delivery company when they returned to my house and I did. I placed a dispute on my credit card for their fault. Never buy from the, Beware of rude and selfish policies by FraganceNet.

I cancelled my order in time. The company even asked why I was cancelling my order. I was honest with them,but they were deceitful. Saying I did not cancel in time lie. I have documentation of contact and dates. BBB will be contacted.

I have been a long time customer of FragranceNet always purchasing from the same product line, Lolita Lempicka perfumes. It is my favorite line, so I know what they smell like. I recently ordered a bottle of Lolita Lempicka Minuit Noir and was so disappointed, the scent was awful, not like anything I have ever smelled. I hate to think it's a fake. I recently gave fragrancenet info to some of my friends but am warning them to look elsewhere. I don't know where they obtained this perfume from but it is definitely not Lolita Lempicka Minuit Noir.

Delivery of my order was quick but I had doubts about the product right at the get go... I purchased Jean Patou 'Sublime' and Jean Patou 'Joy' eu de perfume. The 'Joy' smelt different to some I already had and the 'Sublime' smelt stale immediately. I'm trying to use the Joy quickly as I'm worried it might go off and the Sublime... well I can see that one going in the bin.
Although the prices were better than say Myer or David Jones, in the future I will return to these stores to purchase (they generally have specials at Christmas), that way at least I know I am getting what I pay for. I've unsubscribed from Fragrance Net but they still keep sending me emails.

Don't waste your money and time!
Even one star is too much for fragrancenet company, but I had no choice! The service is terrible!

I ordered a 200ml men's perfume at the late April, and after two weeks I received a 100ml women's perfume! When I emailed the customer service of fragrancenet and raised the issue, they said we don't have a free return policy, you must mail the wrong item to us at your own expense! I asked them, I already paied for shipping and now you sent the wrong one, why should I pay for it? They said we do not have return label you have to pay post cost and we make it up by credit or buying coupon next time, I asked, are you the only one worried about returning your wrong order that you sent me? So what about my order that I still haven't received after three weeks! But nobody cares!

I have not received the perfumes yet so I don't know whether they are genuine or not. But I do know that their customer service lied about the shipping date. I ordered it 10 days ago. A few days later, they sent an email that it was ready to ship. It took 3-4 days for them to create a label, and it was still not shipped. I emailed the customer service and they answered that it was shipped already but the package was just not scanned. It turned out to be a lie.
Finally I saw the package leaving the warehouse, and it was 10th day. I need to sent it to overseas as a present and needed it sooner. I am unhappy that it took so long and that they are dishonest.

I ordered Narciso Rodriguez Fleur Musc. The fragrance never arrived and the company has a phone number, which does not take calls. This company is 100% a scam operation. Do not trust the positive reviews, they are probably written by employees of this scam company. Buyer beware…had I read the reviews here first, I would never have ordered from this company. Lesson learned

I agree with other rewires that fragrancenet sell fake counterfeit fragrances. If your review is negative they don't even post it. I ordered Creed Aventus & knew how good it is. First I ordered the sample to check. Sample was fine so ordered the bigger size. To my utter disappointment that larger size was fake. I realized it as soon as I opened the packing.
But to my surprise they refunded me full amount with out even me starting a refund request. I just wrote the review in which I mentioned that I will ask for complete refund.