FragranceBuy has a rating of 4.7 stars from 7,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I've never been surprised when ordering from Fragrance Buy, and that's a good thing! I always get exactly what I order, in a reasonable time (considering shipping from Canada to US) and it's incredibly well packaged. I'll keep adding to my collection through Fragrance Buy
Very happy and grateful with the shipments Made by the Fragrancebuy staff, taking into consideration that the fragrances aré products very fragile and must be well packaged, when they are going to be sent through a courier service, and through couriers who often do not have care or attention with what they transport.
I thank you for the attention
Hop to get better discounts
Very pleased, not only with the affordable price, but also of how quick and easy the shipping was.
I get to smell gorgeous now!
Excellent quality, fast delivery, low prices, it is possible to buy a tester. This is my second purchase, I will buy more) Thank you.
As a repeat customer, Fragrancebuy always comes through. The prices are the best. Also The items I ordered came on time and were packaged securely so that none was damaged. Thanks!
I've ordered so many times, possibly too many times, and they always have a great selection, prices to match, and I get my orders within a reasonable amount of time.
I've purchased from Fragrancebuy.ca quite a few times now and always look forward to seeing their special boxes arrive. They offer possibly the best prices available online and often have items other online fragrance shops do not have. Give them a try and I promise you'll be glad that you did.
Easy selection. USA conversion made it easy for purchase price. Shipping pretty quick considering shipping to US. Website clear about shipping date. Package arrived well protected.
I received both my perfumes in a very good pack delivered as promised.
But I wish if you can add few of different other perfume samples will can satisfy customers more and I will give some more business if customers also like to those and tend to buy it from you.
All the items purchase are great, love to hand them as gifts and also use them, they came on time as described
All purchases are delivered on time and as described, have buying all the time from Fragrance Buy, will continue and recommend same to my family and friends
Everything is perfect and quick delivery I just wish prices were slightly lower because other discounters are either beating you in price or even in price.
After accepting a 25$ gift card because the sticker on the perfume bottle is strached. You ignore me after 3 messages that I left and you still not have issued my gift card
The crew at Fragrance Buy where extremely helpful and assuring. My package took a little "Road Trip" across country before landing on my doorstep. Ashley responded to my concerns right away.
A1 Customer Service!
:)
From ordering to shipping to receiving experience was wonderful very easy prices never changed no hidden fees I will recommend fragrancebuy to everyone I know it felt like Christmas and I got the package and unboxed fragrances amazing quality amazing presentation 10 Stars out of five
I wanted to add an extra perfume to a pending order without paying additional shipping costs. I emailed customer service, and they combined the two orders and refunded me the shipping fee for the second order.
This is my first purchase from FragranceBuy I am very impressed with the service the shipping and quality of packaging the cologne is spot on and I also received a very nice sample with my purchase, I highly recommend FragranceBuy
I smell things in store, look up notes online and immediately hop over to Fragrancebuy when I'm buying a fragrance. Every item I've gotten is legitimate and not fake, shipped with care (and almost always SO quickly, and pretty much always a fraction of the retail price. If you buy/collect fragrances, or even just have 1 or 2 that you like to have on hand, I would never recommend buying anywhere else but here, and that's the honest truth. I've promoted Fragrancebuy to everyone I know, on every social media platform I have.
Was a little slow to process but once packed up everything was smooth and quick. The order was well packaged and everything arrived in perfect condition.
My order arrived in week in perfect condition. Very happy with the service
Simply the best site with the best prices! 🌟🌟🌟🌟🌟and also the best selection and super fast shipping! The only thing that could improve the experience if a few samples were thrown in the mix 😇
I live in the us and something coming from Canada feels like it would take a bit longer but packaging it always great and an amazing selection of fragrances
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Patrick, we truly apologize for any miscommunication regarding the $25 gift card and for any frustration, inconvenience, or disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team