Fragrance Buy Questions & Answers

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Here’s what consumers have asked with answers from Fragrance Buy staff and previous consumers.

8 questions answered
50% answered in 1 day
Question:

Do you have fracus?

Answer:

Yes! https://fragrancebuy.ca/products/robertpiguetfracas-woman

By Adam K.
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Question:

When the product is listed as "tester" does it mean the bottle is not going to be full? if so, how big of a dent can it be?

Answer:

Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team

By FragranceBuy K., President
Question:

Hi, i want to know what "edt" means when mentioned in the perfume descriptions? thanks

Answer:

Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team

By FragranceBuy K., President
Question:

Are all this product 100% real

Answer:

Hello, All of our products are 100% authentic and we understand that sometimes in the online shopping world it can get difficult and scary to identify the real fragrance sellers from the fakes. Rest assured, when it comes to our reputation, Fragrancebuy takes it serious, we take full quality control over our internal supply chain and guarantee authenticity of all products. If you feel that a product is not on par with your expectations with respect to quality after receiving the package, please feel free to reach out to us and we will be sure to resolve your concerns accordingly. For any further questions or concerns please feel free to reach us at help@fragbuy.ca Thank you. FragranceBuy Team

By FragranceBuy K., President
Question:

Answer:

Yes; The similar or same products sold by their competitors are more affordable at Fragrance Buy.

By Herb G.
Question:

Are the products from fragrance buy really worth the money?

Answer:

"Most Definitely & Without A Doubt" the products purchased from Fragrance Buy were worth the money.

By Herb G.
Question:

Did your friends or family notice a difference when you used fragrance buy products?

Answer:

They noticed that what I had purchased was of quality.

By Herb G.
Question:

Answer:

NO. They probably have a wider range, but some prices were cheaper elsewhere. I bought because the fragrances I wanted were Out of Stock elsewhere (Father's Day was approaching) + so bought from FragranceBuy. I'd do a search on Bing + see who has what you want in stock. If you're buying for yourself + afew gifts, other sites will also have Free Shipping + you'll probably pay the same or less there. FINAL WORD - I've found to my detriment that price is not everything. When you have a problem (for me it was a misdescription) there is no one to speak with directly. No alternate number. No complaint Process. + scant business info. They aren't even a company.

By C D.

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Typical questions asked:
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