Overview
FragranceBuy has a rating of 4.7 stars from 7,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
The shiping speeds are iffy but never more then a week, I live in the GTA. Never been fake, damaged or any bad experience
Great everything, response properly and sells only authentic product. Will always recommend. Thank you.
I've been eyeing several bottles for quite a while. When FrangranceBuy launched its Canada Day sale, I knew I couldn't wait any longer. All my bottles came genuine and in perfect condition. Speedy shipping, too. Thanks for the extra goodies as well!
Got an old product didn't appreciate it at all.
Sent an email to the customer service and they said semd it.
Why you guys have to send the old product at first place?
My second time ordering with FragranceBuy and it was nothing less than perfect. Great prices on colognes, easy checkout and quick shipping especially within the GTA. Received my order in perfect condition as well, so couldn't be happier.
I received the order swiftly and they did an awesome job packaging.
Since I already knew the fragrance, I knew what I will get and am pleased with the experience.
Swift delivery, very well packaged.
Still competitive prices, but up with 30% more before pandemic times.
I have nothing but good things to say about Fragrancebuy, I have made 4 or 5 purchases already and I am so pleased with the quality and will buy again in the future! Thanks!
FedEx lost my package and I paid for extra insurance. This site never insured the package and told me if I wanted them to do something about it I would have to go to the police department and file a report claiming the package was stolen from my house. I provided camera footage proving FedEx never delivered anything and this still refused to do anything but tell me to file false police reports. Then they finally offered to refund me half of the value. Customer is a joke here
Hello James, we truly apologize for the trouble you’ve had with your package. We understand how disheartening it must be to deal with this, particularly when you provided evidence that the package was never delivered. We sincerely apologize for the way this has been handled and for any distress it has caused you. It’s never our intention to make our customers feel unsupported. I'm afraid for high-value orders, we do need police reports as part of our third-party insurance requirements. We kindly ask customers to file these reports as lost or missing packages, which can typically be done online in about 5-10 minutes. We apologize once more for the frustration, inconvenience and disappointment this process has caused you.
Best regards,
The FragranceBuy Team
I love shopping here. Customer service was quick to address a mistake I had made in my order. My orders have been delivered with care and within the timeline allocated. I will definitely keep shopping at FragranceBuy!
Ordering and fulfillment were smooth, however after ordering USD 1000 worth of fragrances, got only 1 free sample vial of PDM, 1 for Armaf, and 2 tiny ones for Carolina Herrera (same fragrance twice). This was a huge letdown and social media influencers hyped up the freebies one can get if we are the first few to order. I don't think I will order again from this store.
Had been cautious about buying my scents just because now a days its discontinued and couldnt find a trusted site with cheap prices and reliable shipping until I came across this shop. Thanks man not only are they cheap but also they got everything you need. Will be buying more soon!
I had very low expectation due to the price but I must say I'm impressed, very nice fragrance.
Purchasing from FragranceBuy is always a pleasure.
The prices are the lowest around, the selection is diverse, and the fragrance is genuine.
The shipping is also amazingly fast and secure, it amazes me every time.
I will, without a doubt, continue to purchase all my fragrances from FragranceBuy.
Thanks Fragrancebuy for your prompt delivery. I got my fragrances. However, I've been buying only from your website and as of recently I never received any samples like you used to do when I started using your platform.
I bought bottle of Mancera Red Tobacco Intense, it shipped and arrived super fast and cost half of what it would normally cost me. From what I can tell the bottle is fully authentic, the batch code on the box matches the bottle, and it smells and lasts like the real deal. Very impressed with the service, I will be using it for future cologne purchases
Once I got introduced to this site I have been in love, great prices and super fast delivery.
Fast shipping, great products, and just all around good experience. Will definitely shop again and recommend them to everybody
Every time I order from Fragrance Buy it's an amazing experience. I have always been satisfied by the product and the service.
As usual, a great experience ordering with Fragrance Buy. Well packaged, everything was fantastic and arrived sooner than expected. Thanks again!
I've made many purchases at Fragrancebuy.ca and am continually impressed by the entire experience. Product selection is huge and even when things are out of stock, I often get restock notifications much quicker than expected. All products I've received have been authentic and ship very fast. Whenever I contact support, I get very quick and effective responses too. As a bonus, the rewards program is pretty good -- free shipping benefits are nice even if you're not spending enough per year to get some of the larger rewards. This is always the first place I look to buy my fragrances and will continue to be in the future!
Fragbuy always has the best deals in the business. Everything I have bought from them has been 100% authentic. I have had some shipping issues but they have compensated me for the losses. I will continue buying from Fragbuy.
- Visit Website
- Scarborough, Ontario, Canada
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Perfume Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Aamir, we sincerely apologize for the quality control issue and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team