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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
454
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
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Ultra male
June 17, 2024

I ordered ultra male and it was delivered in only a few days. Packaging was well put together and safe. Great service.

Date of experience: June 7, 2024
Illinois
1 review
0 helpful votes
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Great, as always.
July 29, 2024
Updated review

Very satisfied with my purchase as always.fast delivery and good service. Thanks

Date of experience: July 19, 2024

Great purchase
December 19, 2023
Previous review

Very satisfied with these fragrances, price, prompt delivery

Date of experience: December 19, 2023
Canada
1 review
0 helpful votes
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Great service
August 30, 2024

Very happy with my purchase, fast shipping,
Already ordered the next round of fragrances!

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Fast and efficient
August 30, 2024

Love the selections and speed in which they ship/ deliver their products.

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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The most reasonable place for fragrances
May 9, 2024

I have been shopping with fragrancebuy for years and I don't see any cheaper and more reliable place/site for fragrance shopping. Fast shipping and great customer service, what else can you ask for?!

Date of experience: April 29, 2024
California
1 review
1 helpful vote
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Fragrancebuy does a Good job regarding customer care
November 13, 2023
Updated review

I wasn't thrilled regarding some of the quality of certain brand items I had received and after being in contact with a customer care representative from fragrancebuy they really have done a fantastic job to assist in a return process that was made easy by them and their customer care support. My experience with them regarding this has been on par with companies like Costco. I have not ever experienced this type of quality support from other online perfume sites I have purchased from if an issue had arisen. This experience has really caused me to feel fragrancebuy does care and treats their customers appropriately and fairly. Even tho I'm here in the united states they have made processing the return simple and easy without any hassle. It's good to know that they stand behind their customer appreciation and guarantees. This is also a rare occurence considering I am extremely pleased with my many existing previous purchases from fragrancebuy. There spray program is a nice edition especially if you're a hobbyist purchasing fragrances on a regular basis. Thumbs up to Fragrancebuy!

Date of experience: October 14, 2023

Had a few things in my cart and upon checkout they went out of stock which wouldn't bother me other than it was a limit of 5 which is absolutely rediculous it should be limited to 1 or 2 per customer. I really dislike that fragrancebuy allows such a high limit for a fragrance and it sells out in 2 days. Anyone buying a limit of 5 is likely selling them on ebay for more money. Also got a couple items that are performing so weak that I think they're something wrong with the batches possibly cause they're so weak. I would return them if I could. Probably 3 items out of the 16 I bought. Every other item seems to be great tho.

Date of experience: July 15, 2023
Canada
1 review
0 helpful votes
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Amazing Service and Porducts
December 4, 2022

Fragrancebuy.ca is the absolute BEST place to buy authentic fragrances at amazing prices. Super fast shipping options and the best customer service experience I've ever dealt with. A+++ all around.

Date of experience: December 4, 2022
North Carolina
1 review
0 helpful votes
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Amazing Pricds and Shipping Times!
March 17, 2023

The shipping was fast and the prices were amazing! I loved it! I did recieve one leaking bottle in my time but they gave a partial refund so it's okay!

Date of experience: March 17, 2023
Wisconsin
1 review
0 helpful votes
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Always amazing
July 23, 2023

I'm definitely a fragrance enthusiast and I've purchased from fragrancebuy for years. I've been more than satisfied with every aspect of their business. I don't go anywhere else for fragrances.

Date of experience: July 23, 2023
Texas
1 review
0 helpful votes
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Good place from Fragcom to buy
December 30, 2022

My only complaint would be the 5 in cart for free shipping lol! Amazon has me trained that any purchase over $25 gets free shipping. They aren't in Canada though. Real fragrances at a great price!

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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THE PERFUME I RECEIVED WAS NOT ORIGNAL.
May 15, 2024

I got jimmy choo flash in 100ml (boxed). Usually the flash perfume comes in a blue bottle and you can see the bluish perfume liquid inside but when the perfume arrived the liquid inside was brown and the scent was sticky sweet.
All in all THE PERFUME WAS NOT ORIGINAL.

Date of experience: May 5, 2024
FragranceBuy K. FragranceBuy Rep
6 months ago

Hello Irum, we sincerely apologize for your experience with the Jimmy Choo Flash. It’s understandable to feel concerned when a product doesn’t match your expectations, especially regarding its appearance and scent.

We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.

We kindly reached out on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Pennsylvania
1 review
0 helpful votes
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Never a miss.
October 25, 2022

I have now placed about 8 separate orders from fragrancebuy. Never an issue, longest wait for delivery? Just one week. Most orders came just 3-4 days after being ordered.

Date of experience: October 25, 2022
Canada
1 review
0 helpful votes
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Some delays but good overall
December 29, 2022

Due to a delay caused by bad weather conditions and holiday season, I got my package delivered and refund for shipping costs.
Thank you FragBuy I will order again.

Date of experience: December 29, 2022
Costa Rica
1 review
0 helpful votes
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If you're in search of a reliable online destination for your favorite niche and designer perfumes, look no further than FragranBuy.ca! This website is a true treasure trove for perfume lovers, offering an extensive collection of fragrances from some of the biggest and most prestigious names in the industry.

What sets FragranBuy.ca apart from other online perfume retailers is their commitment to quality, affordability, and exceptional customer service. Their user-friendly website makes it easy to browse and purchase fragrances, with detailed descriptions and reviews to help you make an informed decision.

But what really sets FragranBuy.ca apart is their dedication to ensuring that every customer is satisfied with their purchase. Their prompt and attentive customer service team is always ready to answer questions, resolve issues, and ensure that your online shopping experience is nothing short of extraordinary.

With competitive prices and a vast selection of fragrances, it's no wonder that FragranBuy.ca is quickly becoming the go-to destination for fragrance enthusiasts in Canada and beyond. So whether you're searching for a classic scent from a designer label or a unique and distinctive niche fragrance, you can trust FragranBuy.ca to deliver exceptional quality and value. Try them today and see for yourself why they're so highly rated!

Date of experience: March 16, 2023
California
1 review
0 helpful votes
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Love FragranceBuy
March 18, 2023

Been buying from FragranceBuy for over two years now, very happy. Great selection of quality products at very reasonable price, fast shipping to US as well. Thank you FragranceBuy!

Date of experience: March 18, 2023
New York
1 review
0 helpful votes
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Outstanding.
March 20, 2023

I've been purchasing from FragranceBuy for quite some time now and it has always been a wonderful experience. The amount of quality fragrances, prices, and service is just incredible.

Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Always a great experience!
September 28, 2023

I've ordered a lot over the years and i've never once had to issue a return or contact customer service for any reason. Highly recommend FragranceBuy wherever you are.

Date of experience: September 28, 2023
New York
1 review
0 helpful votes
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Fantastic
July 4, 2023

Fantastic service, cheap prices compared to anywhere, prompt delivery, high quality box. The scents themselves are tremendous. I recommend Dolce & Gabanna The One, and Gucci Guilty. Amazing scents.

Date of experience: July 4, 2023
Wisconsin
1 review
0 helpful votes
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Great Prices and Fast Shipping
April 13, 2023

I've made four purchases at FragranceBuy and each one is shipped quickly and overall a lower price than could be found anywhere else. This is my favorite fragrance discounter!

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Always great
July 3, 2024

I've bought a ton of bottles from FragranceBuy. Always legit, great service and shipping, and great prices.

Date of experience: June 23, 2024