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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
461
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
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Great Website, Service, and Products
March 13, 2025

I have been and am a very satisfied client with Fragrancebuy. I have been ordering from this website for many years and not once have I been dissapointed! Great authentic products with great service! Highly recommend!

Date of experience: March 3, 2025
Canada
1 review
0 helpful votes
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Always hassle free, reliable with an extensive inventory
March 24, 2025
Updated review

The title says everything except the consistently great prices they almost always offer. My go to for fragrances.

Date of experience: March 14, 2025

Always a Positive Experience!
December 22, 2024
Previous review

A Black Friday Triumph 😊 The restock helped with must acquire list.

Date of experience: December 12, 2024
Mauritius
1 review
0 helpful votes
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DISPLEASED
February 28, 2025

I ordered and paid for 3 items, one of which is an Acqua Di Parma Colonia Club tester. The bottle is different from those sold in stores, also the smell which doesn't hold for more than a couple of hours compared to the very strong sample I tried in a store. A niche sample that was offered as part of my order wasn't delivered. When I emailed on this, I was asked to send a photo of the package that arrived (to prove I was telling the truth) and casually told that it would be sent with the next order I place. I've been left very displeased and disappointed.

Date of experience: December 13, 2024
FragranceBuy K. FragranceBuy Rep
2 months ago

Hello Olu, we truly apologize for the scent issue you're facing with the Acqua di Parma Colonia Club tester and for the frustration, inconvenience and disappointment this has caused.

We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.

We sincerely apologize for the missed sample that was not packed with your order and the disappointment this has caused you. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Reasonably priced, prompt service
January 19, 2025

Fragrances I ordered were some of the best pricing I found, and was shipped and received in a reasonable amount of time... I really like the new fragrances I purchased!

Date of experience: January 9, 2025
Massachusetts
1 review
0 helpful votes
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Love
January 22, 2025

I love you guys at fragrancebuy, some of the best prices around hands down. Don't stop doing what your doing. My only issue is that you guys sell out of the best perfumes really fast.

Date of experience: January 12, 2025
Canada
1 review
0 helpful votes
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Great service and product
February 9, 2025

Simple, easy to use, and at a great price! Better than the competitors out there for the value you get.

Date of experience: January 30, 2025
Michigan
1 review
1 helpful vote
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Lighting quick shipping to US. Legit frags
February 18, 2025

I've been shopping around with various online retailers and Fragrance Buy has been the best experience to date.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Good, just don't always get what I want
March 15, 2025

Many times a fragrance I want is sold out, and will be for some time. I end up trying different fragrances instead. Good experience every time as far as this company's quality service.

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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The best discounter in Canada
March 21, 2025

Have used other discounters in past. Fragrance buy has by far best prices and inventory. Will only be buying through fragrance buy from now on.

Date of experience: March 11, 2025
New York
1 review
1 helpful vote
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Amazing!
January 21, 2025

Purchased it for my wife! She loves it! I couldn't find them anywhere and supposedly discontinued in Macys or any retail location. This is the second time I purchase it and absolutely amazing!

Date of experience: January 11, 2025
Georgia
2 reviews
4 helpful votes
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Amazing Experience
January 21, 2025

My Nishane Ani arrived and is such a great fragrance. This was my first time using Fragrance Buy and I will definitely place another order in the future.

Date of experience: January 11, 2025
Texas
1 review
0 helpful votes
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Great customer Serivce
April 7, 2025

I looked for response for an issue and the experience was great. The issue was not related to Fragancebuy but eventhough I received a very good atention.

Date of experience: March 28, 2025
North Carolina
1 review
0 helpful votes
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Simply the best!
March 24, 2025
Updated review

I was able to find some classic scents that are not easily obtained in the US. Shipping to me here in the States was super fast and the items were very well packaged.

Date of experience: March 14, 2025

Always Spectacular
October 15, 2024
Previous review

FragranceBuy often has the best prices and a huge selection of hard-to-find scents. I love the website and find the "Rare Gems", "New Arrivals", and "Wish List" features to be very useful. Shipping speed is always reasonable. I live in the southern US and usually receive my items in less than a week. The packaging is the best in the game and my bottles are always incredibly secure. I still think they deserve 5 stars for their selection and prices, but I do have a couple of suggestions on how they could make things even better. 1) Free shipping based on a dollar amount rather than # of bottles. I think it's silly that I could buy five $30 bottles and get free shipping, but still have to pay to ship four $250 bottles. 2) Extend the expiration of reward points to 12 months of inactivity.

Date of experience: October 5, 2024
Canada
1 review
0 helpful votes
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Liquid Brun
December 30, 2024
Updated review

I've bought multiple fragrances from fragrance buy and I've never had a problem before, fragrances are always delivered to my doorstep well packaged and authentic for great prices. They've now become my favourite fragrance discounters to buy my fragrance from. I am a YouTuber and most of my fragrance came from fragrance *******@SKG scents

Date of experience: December 20, 2024

Fragrancebuy
October 13, 2024
Previous review

I am 100% happy with all the fragrances that I've purchased from from fragrancebuy.ca they all smell amazing like there're supposed to and in great condition no leaks or damage whatsoever and all at a significant discounted price. I would recommend them to anyone who is looking for top notch quality products at lower prices.

Date of experience: October 3, 2024
Washington
1 review
0 helpful votes
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Always Top Notch!
January 11, 2025

From order confirmation to delivery, I've always had a great experience. Found Fragrancebuy back in 2020 and they have become my go to for finding niche fragrances for great prices.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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The product smells Awesome
February 3, 2025

My experience in the beginning was doubtful but now that I've received my order and love it. I rate you'll an A+ Excellent!

Date of experience: January 24, 2025
District of Columbia
1 review
0 helpful votes
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Never had a dissapointment.
March 24, 2025
Updated review

Thank you for always being prompt with the shipments and the quality of the fragrance.
Best retailer I think to buy perfumes in Canada.

Date of experience: March 14, 2025

Quality and Fast Shipping
January 31, 2025
Previous review

I've always had a great experience with FB. Order is quickly dispatched and product is as described.

Date of experience: January 21, 2025
Washington
1 review
1 helpful vote
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Great But……
April 24, 2025

Fragrancebuy is amazing. But they don't offer samples like some of the others. I feel like unless you are an influencer your out luck.

Date of experience: April 14, 2025
Canada
1 review
0 helpful votes
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Satisfied
March 16, 2025

Generally satisfied with the service. If there can be improvements, I'd say to do more restocks as most of the time things are sold out.

Date of experience: March 6, 2025
Canada
1 review
0 helpful votes
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Excellent
February 9, 2025

I wish the prices were less expensive. But overall very reliable and happy with their products and services.

Date of experience: January 30, 2025