FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I had one cologne in mine for my partners birthday, it was super easy just a few clicks, was able to have afterpay which helps and received it in a timely manner in my opinion
I've made many purchases from Fragrancebuy and have not had one issue. Quick shipping and packages are secure. I will keep ordering!
I have almost 900 fragrances in my collection. I have had great customer service and overall experience compared to other shops including fast shipment. I am updating my review with two recent observations. Ever since their recent upgrade/enhancement to their online ordering system has a few glitches which I have provided feedback to the company. Searches on the web version drops entries where their app version returns all entries. However their app version has more limited search criteria which their web version maintains the same good capability. E.g., app version misses filtering such as volume size, customer rating, tester option, etc.
The other recent change I have noticed, prices are a bit higher on some items, where can't assume they have the lowest, so I do more comparisons to other stores. That's just my overall observation and may not be the same for others. Overall, it is still one of my favorite shops where don't have to deal with delayed shipping or poor inventory management of some other sites. I recommend them.
They are professional, responsive and have one of the lowest priced store. The packages are shipped promptly and securely packed. Thank you.
Frangrancebuy was extremely easy to use and it delivered in a timely fashion would recommend for any trying to buy fragrances online
I've made several purchases in the past few years and i have always been impressed with the excellent value in price, great service and quick delivery.
Fast delivery of products and easy access to fragrances that are not readily available in the stores in my area
My fave place to shop, great prices and fast shipping! Been shopping here for years! Always great scents selections as well!
I have spent a small fortune at FragranceBuy,ca and have yet to have a bad experience in a full year shopping with them I have complete confidence in them and have always had great things to say about every transaction Great packaging, great boxes, great customer service, great prices and great fragrances!
The objective was to buy few perfumes, save some money and be happy. And that's exactly what happened. Thanks a lot.
I'm obsessed with Arab colognes and your prices actually rival what I saw in Morocco
I will keep buying when you offer them at sales like you do
My last purchase was 10 bottles.
Much love
Overall, you' ll never go wrong buying from fragrancebuy. Wish i had known this site years ago.
Was buying from perfume.com, fragrancex but this site offers the best deal!
This is the best place to buy perfumes! Their prices are very reasonable, and the customer service is excellent. The staff is extremely helpful and cooperative. Highly recommended!
One of the best places on the web to purchase discounted frags. Fast shipping and everything arrives in tact
This is hands-down, the best place to buy all your fragrances. Great pricing, always on sale, and fast delivery. Five stars all day.
Bought from Fragrance Buy for the second time and I am very happy with the overall price and service. Products are always great!
I'm able to get great deals on items that is not on other sites.
Good price and secured packaging. Ordered and items were shipped when I reached out to customer service given the holiday season. Thank you
Collectible treasures which smell amazing. Great value, delivery and service. Always, properly packaged. I have never experienced any problems. Super excited during new arrivals.
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies:
1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles.
2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be.
3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances.
I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Etto, we sincerely apologize for the issues you're experiencing with the Creed Aventus you received and for the frustration, inconvenience and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team