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Forward2Me

Overview

Forward2Me has a rating of 4.6 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
100
value
91
shipping
88
returns
39
quality
79
This company responds to reviews on average within 6 days
+23
How would you rate Forward2Me?
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Macao
1 review
0 helpful votes
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Great service.
November 22, 2022

The package has finally arrived to my address and I'm very satisfied.

Date of experience: November 22, 2022
Peru
1 review
0 helpful votes
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Good packaging
February 21, 2023

I received a compact box with all the product inside. It was fast delivery

Date of experience: February 21, 2023
Illinois
2 reviews
0 helpful votes
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Very Satisfied
November 25, 2022

Every time I have used forward2me, it has been a fast, easy, and successful shipping experience.

Date of experience: November 25, 2022
Germany
1 review
0 helpful votes
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Extrem teuer
January 7, 2023

Hab mehr als 150€ für ein Paket aus Japan bezahlt, die normalen Versandkosten belaufen sich auf ca. 30-40€ Expressversand. Also weit über 110€ für den service bezahlt. Dazu muss man berücksichtigt, das auf den Betrag ja auch noch Zoll und einfuhrgebûhren fällig werden.
Der Versand hat aber reibungslos und schnell funktioniert.

Date of experience: December 8, 2022
A F. Forward2Me Rep
over a year old

Hi Andreas,

Many thanks for your feedback.
We are sorry that you felt dissatisfied.

I have been looking at your recent shipments through our service and I can see that you had not chosen to combine and repack your Pokémon goods prior to shipping. It is possible you have paid a higher price for shipping is because the chargeable weight for the single package that you have shipped would have been been based on the volumetric weight/size of the package rather than the actual weight of the goods inside. If a repack had been requested there would have been sufficient excess space to save by reducing the current size of the package which would have helped lower the final courier shipping prices available to you and you would have only been required to pay a single £2.00 repack fee on top of the shipping price if you were only shipping one package.

As per our terms of trade, section 8, from our website, all shipments that are dispatched through our services are sent under the delivery terms of 'Delivered Duty Paid' or 'Delivered At Place' with all of the tracked couriers from all of our available warehouses. Any duties and taxes owing for shipments upon import into the destination country would be the responsibility of the receiver to pay. If you are disputing the total duties and taxes that have been charged for your shipment, it is the responsibility of the receiver to contact the courier from the destination country to review the charges further. We are not responsible for any duty and tax rates that are applied for shipments in the destination country and all duty and taxes rates do vary from country to country.

Unfortunately we don't currently have the accreditation required to be able to carry out the customs clearance and calculate the duties for the goods through our services-only through the carriers.
The customs clearance process is a feature that we are currently looking into and it is our aim to eventually incorporate customs clearance within our service in the coming months.

I hope this helps you further and answers your concerns.

Please do let me know if you have any more questions or concerns and we would appreciate it if you would reconsider your current rating.

Kind Regards

Hayley

Germany
1 review
0 helpful votes
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Delivery to Germany
December 23, 2022

Wer wirklich was aus dem Ausland haben will und die Zölle und Versandgebühren zahlen will, der kann das ruhig in Anspruch nehmen. Für mich war das hier die Rettung. Versand kann ca 23€ kosten und Zoll auch ca. Ich habe Schuhe bestell, ein paar.

Date of experience: December 23, 2022
Algeria
1 review
0 helpful votes
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خدمة جد ممتازة
March 25, 2024

خدمة سريعة و ممتازة بالفعل انصح بها و بشدة
خدمة سريعة و ممتازة بالفعل انصح بها و بشدة
خدمة سريعة و ممتازة بالفعل انصح بها و بشدة
خدمة سريعة و ممتازة بالفعل انصح بها و بشدة
خدمة سريعة و ممتازة بالفعل انصح بها و بشدة

Date of experience: March 15, 2024
A F. Forward2Me Rep
over a year old

Hi Hachemi,

Many thanks for the 5 star review!

Germany
1 review
0 helpful votes
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EVERTHING GREAT!
December 17, 2022

Versand super schnell, sehr transparent in Bezug auf die Kosten und der Sendungsverlauf ist immer aktuell. Sehr gut. Werde den Service weiterhin nutzen.

Date of experience: December 17, 2022
Italy
1 review
0 helpful votes
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Il miglior servizio clienti mai sperimentato
October 16, 2023

Ho iniziato ad utilizzare il servizio Forward2me dall'Italia per poter meglio seguire le spedizioni da portali inglesi di e-commerce, il servizio verso l'Italia è favoloso e grazie alla professionalità del servizio clienti ( thank you so much Honey!) sono riuscito ad inviare spedizioni sempre più delicate ed importanti. Il prezzo SUPER CONVENIENTE!

Date of experience: October 16, 2023
A F. Forward2Me Rep
over a year old

Hi Massimiliano,

Thank you for your wonderful feedback! We're happy to hear about your positive experience with us, especially when shipping from Italy. We're delighted to know that our customer service, and Honey in particular, made a difference in ensuring the success of your shipments.

If you ever have more shipments or any questions in the future, don't hesitate to reach out. Your satisfaction is our top priority!

Many thanks,
AF

Austria
1 review
0 helpful votes
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Wilhelm Österreich
June 20, 2024

Wir sind insgesamt sehr zufrieden und bedanken uns für die unkomplizierte Abwicklung unserer Bestellung

Date of experience: June 10, 2024
Germany
1 review
0 helpful votes
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Verschwundenes Paket
June 4, 2024

Ein Paket von mir war nirgends aufgetaucht, aber beim Chat wurde mir sehr freundlich und schnell weitergeholfen und dann war es bald da.

Date of experience: May 25, 2024
Pakistan
1 review
0 helpful votes
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JANE
February 15, 2024

JANEv dsfdsdsf sdfds sdf sd fsd fsdgff dsf sd dsf dsf sdf dsfdsf ds sdf dsfdsf sdfgd sfdsf ds fds fe dsf ds

Date of experience: February 15, 2024
A F. Forward2Me Rep
over a year old

Hi Azeem,

Many thanks for the 5 star review for Jane!

Algeria
1 review
0 helpful votes
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مذهلون فعلت انا من الجزائر
December 3, 2023

مذهلون فعلت انا من الجزائر
JANE
شاركت في منصتكم وتيقنت انكم اصحاب عمل فعلا قائمون عليه من اجل نجاحه و استمراريته و نشرهم عبر العالم ككل

Date of experience: December 3, 2023
A F. Forward2Me Rep
over a year old

Hi Imane,

Thanks for the 5 star reviews.

We will pass this to Jane.

Kind regards,
Aimee

Japan
1 review
0 helpful votes
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素晴らしい
May 19, 2024

利用にあたり不明点がありましたが、UKのNicaさんに対応していただき、無事に転送できました。
これからも利用させていただきます。

Date of experience: May 9, 2024
A F. Forward2Me Rep
12 months ago

Hi Naomi,
Many thanks for the 5 star review for Nica❤️.

Italy
1 review
0 helpful votes
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Ups standard singolo
May 2, 2024

Ottimo servizio molto gentili e precisi nel dare informazioni utili

Date of experience: April 22, 2024
A F. Forward2Me Rep
12 months ago

Hi Giacomo,

Many thanks for the 5 star review!

Mexico
1 review
0 helpful votes
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Asistencia
April 26, 2024

La asistencia fue muy rápida y precisa, Kat fue muy amable y cortes!

Date of experience: April 16, 2024
A F. Forward2Me Rep
over a year old

Hi Jose,

Many thanks for the 5 star review for Kat!

Germany
1 review
0 helpful votes
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The best
April 8, 2024

All, very good,
Sehr zu empfehlen und immer wieder gerne und leicht

Date of experience: March 29, 2024
A F. Forward2Me Rep
over a year old

Hi Peter,

Many thanks for the 5 star review!

Germany
1 review
0 helpful votes
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Top
December 28, 2022

Absolut empfehlenswerter und zuverlässiger Partner. Sichere Verpackung und schnelle Abwicklung.

Date of experience: December 28, 2022
Switzerland
1 review
0 helpful votes
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5 stars
November 7, 2022

Perfect - on time!

Ein bisschen teuer, aber für mich ok :).

Date of experience: November 7, 2022
Austria
1 review
0 helpful votes
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Hervorragend
September 27, 2022

Alles wunderbar funktioniert. Jederzeit gerne wieder

Date of experience: September 27, 2022
France
1 review
0 helpful votes
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Parfait
October 11, 2023

Emballage parfait, respectueux des marchandises, délai rapide!

Date of experience: October 11, 2023
A F. Forward2Me Rep
over a year old

Hello Julie,

Your message fills our hearts with joy! We're thrilled to hear that you found our packaging perfect, respecting the integrity of your cherished items, and that the delivery was swift.

At forward2Me, we take immense pride in providing top-notch service, and your kind words are a testament to our commitment. We will continue to uphold the highest standards to ensure your future experiences are just as wonderful.

Thank you for choosing forward2Me, and if you ever require our assistance again, we'll be here to serve you with the same dedication and care.

Best regards,
Jane