Overview
Forward2Me has a rating of 4.6 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Worked good, got always a fast response on my mails
Fast reply all my problem taken care and there was guidance along the way
Quick and easy, highly recommended. Good service. More letters.
Process was very easy from start to finish and I had my package in a couple of days.
The shipping price keep increasing ever since I've been this service
Very efficient service from uk to canada, would highly recommend
Good communication and received my item fast. Would use again.
Easy to use, prompt at answering all questions via email, fast and efficient service.
I would recommend this to anyone looking for great customer service.
Awesome experience and absolutely perfect services for me
Firstly shipping cost is far too expensive! And I had to pay extra GST here in my country
Hi Terence.
Many thanks for your feedback.
We are required to recover GST on behalf of the Australian Government from all customers who are shipping goods to Australia that are less than $1000 AUD total value. This information is also available from the FAQ's section on our website.
Are you aware that we offer a price match guarantee?
If you can find a cheaper like for like carrier service through another forwarding service we'll refund you.
Please contact our customer experience team from info@forward2me.com for more details or check out the page from our website.
https://www.forward2me.com/price-match-guarantee/
We would appreciate if you could reconsider your rating.
Kind Regards
Hayley
A little bit of costly the rest remain perfect service
Hi SR J
Many thanks for your feedback.
For the peace of mind for all of our customers, we can offer a price match guarantee.
If you can find a cheaper like for like carrier service through another forwarding service we'll refund you.
Please contact our customer experience team from info@forward2me.com for more details or check out the page from our website.
https://www.forward2me.com/price-match-guarantee/
We would appreciate if you could reconsider your rating.
Kind Regards
Hayley
Easy to work. Very Straight forward! And helpful when I had a few question.
Understand the needs of their customers. Response is reasonably fast.
Human customer service replies quickly and correctly
Swiftly forwarded shipment, user-friendly interface, acceptable pricing.
I felt ripped off and exploited.
Staff unhelpful
No customer service.
Overcharged.
Hi Lucas.
Thank you for your recent feedback of our services.
We are sorry that you could only provide us with a 1* rating.
We would like to reach out to you directly to discuss your feedback in more detail to determine if there is anything we can do to help you reconsider your current rating of our service.
Please keep an eye out for our email.
I hope this helps you further.
Please do let me know if you have anymore questions or concerns in the meantime.
Kind Regards
Hayley
- Visit Website
- Preston, Lancashire, United Kingdom
- Edit business info
Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Mail Forwarding Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Takako,
We are thrilled to receive your 5-star review and hear about your positive experience with Forward2Me! Your satisfaction is our top priority, and we are delighted to know that we could assist you effectively.
Our team strives to provide excellent customer service, and your kind words reaffirm our commitment to serving you and our valued customers.
We are thrilled to hear that your product arrived safely and that you found our assistance helpful. Should you ever need our services again or have any questions in the future, please don't hesitate to reach out. We are here to make your shipping experience as smooth as possible.
Thank you for choosing Forward2Me, and we look forward to assisting you with any future shipping needs you may have.
Best regards,
Aimee