Overview
Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Prompt replies, constant information/feedback, patient, friendly and attentive.
Too easy
Great service
Pricing could be better though..
The whole process was smooth and efficient, but a bit expensive.
Excellent service as always from the staff at Forward2Me
First time "user" and would def recommend. Great service. Updating tracking info.
Fabulous service and quick delivery never a problems
Everything was perfect. Speedy and quality service! Definitely keep coming back.
I've been a happy customer for many years and I am always satisfied.
Forward2me is a Great service and easy to use. I would recommend hands down.
Too expensive and the customer service was $#*!y with me
Hi Reem.
Many thanks for your feedback.
We are sorry that you feel dissatisfied.
I can see we had assisted you with concluding the quantities and contents of the goods in your package. I can see that the original quantities had been inputted incorrectly by our warehouse team in error and we made sure this was looked into and amended for you as quickly as possible. We apologize for this oversight and we are glad this issue was resolved quickly for you.
Please note, all customers who have registered for 'SEND IT MONDAY' will be receiving their discount code for 50% off shipping cost at a later date. Our Customer Experience team are not permitted to provide discount codes for this promotion directly to customers via support tickets.
If you are interested in receiving discount for shipping, please look out for our Send It Monday promotional post that has recently gone live from various social platforms.
We hope this clarifies this matter and you will consider your current rating of our service.
Please do let us know if you have any further questions.
Kind Regards
Hayley
Good communication and fast service. Thanks again.
Quick turnaround on getting shipment out and dispatched
My item had shipped very quickly. Thank you for your service.
There was a little problem.
Immediate response and help by Aimee.
Recommended,.
Hi Ramon j.
Thank you so much for your feedback, its really good to hear that you are happy with the support that Aimee provided you.
We look forward to offering you our shipping services again very soon.
Kind regards,
Hayley
Professional, helpful and courteous customer service. ( Agent: Honey, Warehouse: UK)
Hi Grant.
Many thanks for your feedback
It is great to hear that you are satisfied with our service and with the support and communication that was provided by our agent, Honey.
We look forward to offering you our shipping services again very soon.
Kind Regards
Hayley
Thanks for all forward2me teams efforts and support
Start to finish went smoothly and all my questions were answered. Thank you Forward2me!
Login issue to the platform forward2me. Took care of me
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wang,
Thank you for your feedback! We're glad to hear that you found the whole process smooth and efficient. We understand your concern about the pricing, and we always strive to provide the best value for our customers. Your feedback is essential to us, and we will take it into consideration when reviewing our pricing to ensure we remain competitive while maintaining the quality of our service.
If you have any further questions or suggestions, feel free to let us know.
We value your business and hope to serve you again in the future.
Best,
Aimee