Overview
Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Thank you for solving the problem it was very good of u
Really helpful she help me a lot I think her name was honey
Hi Arturo.
Many thanks for your feedback.
It is great to hear that you are satisfied with our service and with the support that was provided to you by our agent, Honey.
I will pass on your gratitude to them personally.
We shall look forward to offering you our shipping services again very soon.
Kind Regards
Hayley
Jane form live chat was great and explaining my doubt
Hello Rui,
Thank you for sharing your positive experience with Jane from our live chat support.
Jane is a valuable member of our team, and your feedback reaffirms our commitment to providing exceptional customer service.
If you ever have more questions or require further assistance, please don't hesitate to reach out to us. We're here to help and ensure that your experience with our service remains outstanding.
Thank you for choosing us, and we look forward to serving you in the future.
Best regards,
The employee was very helpful and helped me a lot, thanks to her
Hi Ali
Many thanks for your feedback
It is great to hear that you are satisfied with our service and with the support and communication that was provided by our agent, Honey.
We shall look forward to offering you our shipping services again very soon.
Kind Regards
Hayley
My items were processed, packed and dispatched quickly. Very happy.
Product delivered in good condition with DHL. Customer service was very helpful.
Had a great overall experience and would use the service again!
The Forward2me customer service is excellent -courteous, kind and professional.
The process was smooth, worked beautifully, and fast.
Highly recommended.
Great and first class service! Definitely will continue to use y'all
UPS - The worst company ever. A lot of secret charges
Hi Stelios.
Thanks for the feedback.
If you have experienced specific problems unrelated to price then please provide details and I will investigate further. If your concern is purely related to price then for peace of mind forward2me offers two unique benefits:
1) Free return to sender. If you don't agree with the shipping options you can opt for the return to sender service within the website and we cover 100% of the cost.
2) Price match guarantee. If you find a cheaper price from a competitor, please just send us the details and we will match it- further details can be found here: https://www.forward2me.com/price-match-guarantee/
It appears you have already shipped your goods. Please contact our Customer Experience team and forward the details of any company offering the same service cheaper and we will refund the difference.
Kind Regards
Hayley
So fast and easy! Will definitely use again. Received my package in 3 days from UK to US.
Super fast extremely professional and can't wait to work with again.
Everything went very well! Shipping to US was within 1 week.
Good help with the paperwork problem proof of purchase
Aimee and Kat provide great service, the company is lucky to have them
Hi Glen,
Thank you so much for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you had a great experience with our forwarding services. We're glad to have you as our customer and to see that you’re enjoying our services and the communication you had myself and Kat.
At Forward2me, our team strives to provide exceptional communication and ensure that our customers have a memorable experience. Your feedback reinforces our commitment to delivering the best possible forwarding shipping experience to our valued customers like yourself.
Once again, thank you for your positive feedback. It truly means a lot to us. We look forward to serving you again in the future.
Best regards,
Aimee
This was easier than I thought. Had no problems will definitely use them again.
Faster that expected. Good communication. Congratulations for a great service.
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Attallah,
Thank you so much for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you had a great experience with our forwarding services.
At Forward2me, our team strives to provide exceptional communication and ensure that our customers have a memorable experience. Your feedback reinforces our commitment to delivering the best possible forwarding shipping experience to our valued customers like yourself.
We are thrilled to have met your expectations, and your satisfaction is our utmost priority. If there's anything else we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to assist you.
Once again, thank you for your positive feedback. It truly means a lot to us. We look forward to serving you again in the future.
Best regards,
Aimee
Customer Experience Team Lead