Forward2Me has a rating of 4.5 stars from 1,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Superb service from Jane! Great customer service and super friendly. She assisted me with my query and ensure it got sorted out promptly. Keep it up Jane!
I found forward2me online and decided to give it a shot as I was desperately needing to shop from some UK stores and have the items shipped to me in the US. This is now my 3rd time using them and I am delighted with the service they offer. From the invoice loading/processing to getting my shipment ready on the same day it was delivered to them, without forgetting the customer service chat through WhatsApp. Everything is first class and deserves the money being paid.
Thank you so much for your wonderful feedback! It's great to know that our quick invoice processing, same-day shipment preparation, and customer service via WhatsApp have met your expectations.
If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Joyce provided first class service, even though wine can't be shipped to the UK at present.
I will ask her to help me with other products from the USA to the UK.
Many thanks for the 5 star review for Joyce❤️
Great chat with Jane who quickly helped me with my query.
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Jane.❤️
After requesting for information about the package I was trying to locate, Honey was able to sort out my package, identify it and allocated it under my inbox/account number.
And pretty fast too.
Many thanks for the 5 star review for Honey. ❤️
Fantastic service! It does exactly what you expect it to do and the price is almost exactly that of the initial quote. I had a very particular problem that I needed to solve, the support from them (JANE in my case) was amazing and they helped me all the way through until it got solved. They even replied to support emails on a Sunday! Really amazing, you couldn't ask for much more👏
Many thanks for the 5 star review for Jane❤️
I received two orders combined in one parcel via Forward2me high quality service. This was my first order with this great service and I could not be more satisfied. The Forward2me support team that assisted me - Kat & Honey - were fantastic and essential since the first request of information, providing me all the steps in a clear and objective way to try a service that was completely new to me. Great work by Kat and Honey! The great service continued in the logistics. The handling and packing of the two orders combined was perfect. Both items were sent promptly and arrived in perfect conditions. Maximum satisfation with this Highly Recomendable Service!
Many thanks for the 5 star review for Kat and Honey❤️
Forward2Me provides exceptional customer service, effortlessly facilitating the shipment of U.S. goods abroad. Their fair pricing, efficient packaging, and swift shipping make them our go-to choice while living overseas.
Quick delivery without further involvement. Support for Custom's clearance was also organized.
Many thanks for the 5 star review. 😊
Forward2me provides a great service. When my parcel, that was incorrectly marked by the sender, got stuck in a UPS Polish customs warehouse Nica got on the case and kept me informed all the way. UPS are not easy to deal with but Nica put pressure on them to get my parcel moving again. I received it yesterday and feel that I have been served well. Thank you
Many thanks for the 5 star review for Nica❤️
Very fast and correct services! I have had several deliveries through Forward2me (warehouse Preston) and all received properly in time. They also have an excellent and fast customer service, many thanks to Regilyn!
Many thanks for the 5 star review for Regilyn❤️
Excellent, speedy. A little confusing at first to understand what options to select. But after that it was amazing experiance.
Hi Michael,
Many thanks for the 5 star review.
I love F2M. They always help me quickly when I reach out to them and respond so nicely and professionaly. JANE was my contact and she was so nice. Thank you
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
I must admit they do their job in a very good and professional way. Really satisfied with the service.
I've met a team member named Joyce that has been a tremendous help ever since I've been familiar with this company has a fast response time, very informative and very kind. If this team member happens to help you whenever in a bind you will not be disappointed thank you so much again for all you do.
Many thanks for the 5 star review for Joyce❤️
Jane on the customer team is fantastic. Excellent follow-up, answers questions with relevant info, and is a generally a great representative of the Forward2me team. 5-stars!
Many thanks for the 5 star review for Joyce❤️
Had some problems with items in my package in the UK warehouse, but the customer experience team, especially Joyce, did a great job and helped solving the problem quickly in the best way possible. Thanks for the great support.
Many thanks for the 5 star review for Joyce❤️
I wanted to order some vr hardware that was native to japan, the company in question did not ship outside of japan. Using this service I was able to order this unique vr hardware which arrived the same week I placed the order!
I highly recommend this service for anyone looking to purchase unique items from japan that cannot be shipped outside by the original sellers.
A huge thanks to Joyce for helping me with what seemed to be an impossible situation! The speedy reply and service I received was just amazing. Thank you for the best experience a new customer could receive.
Many thanks for the 5 star review for Joyce❤️
First of all, I would like to thank Joyce for promptly responding to my queries and providing quick answers every time. When my parcel was lost, Joyce reassured me not to worry and that they would find it. Finally, Joyce did locate my parcel. Thank you so much, Joyce. In the future, whenever my parcels arrive at Forward2me, I would prefer to communicate with you.
Many thanks for the 5 star review for Joyce❤️
Answer: Definitely legit. I used it several times from the USA and lately once from the UK
Many thanks for the 5 star review for Jane❤️