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Forward2Me

Overview

Forward2Me has a rating of 4.5 stars from 1,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
100
value
91
shipping
88
returns
39
quality
79
This company responds to reviews on average within 6 days
+23
How would you rate Forward2Me?
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Seychelles
1 review
0 helpful votes
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Superb service
August 4, 2024

Superb service from Jane! Great customer service and super friendly. She assisted me with my query and ensure it got sorted out promptly. Keep it up Jane!

Date of experience: July 25, 2024
A F. Forward2Me Rep
9 months ago

Many thanks for the 5 star review for Jane❤️

Texas
1 review
0 helpful votes
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Best service ever!
June 28, 2024

I found forward2me online and decided to give it a shot as I was desperately needing to shop from some UK stores and have the items shipped to me in the US. This is now my 3rd time using them and I am delighted with the service they offer. From the invoice loading/processing to getting my shipment ready on the same day it was delivered to them, without forgetting the customer service chat through WhatsApp. Everything is first class and deserves the money being paid.

Date of experience: June 18, 2024
A F. Forward2Me Rep
11 months ago

Thank you so much for your wonderful feedback! It's great to know that our quick invoice processing, same-day shipment preparation, and customer service via WhatsApp have met your expectations.

If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

GB
1 review
0 helpful votes
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Joyce First Class
August 13, 2024

Joyce provided first class service, even though wine can't be shipped to the UK at present.

I will ask her to help me with other products from the USA to the UK.

Date of experience: August 3, 2024
A F. Forward2Me Rep
9 months ago

Many thanks for the 5 star review for Joyce❤️

Seychelles
1 review
0 helpful votes
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Parcel
October 17, 2024

Great chat with Jane who quickly helped me with my query.

Date of experience: October 7, 2024
A F. Forward2Me Rep
7 months ago

Thank you for sharing your feedback! We are delighted to hear about your positive experience with Jane.❤️

Seychelles
1 review
0 helpful votes
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Efficient, helpful, fast
September 3, 2024

After requesting for information about the package I was trying to locate, Honey was able to sort out my package, identify it and allocated it under my inbox/account number.

And pretty fast too.

Date of experience: August 24, 2024
A F. Forward2Me Rep
8 months ago

Many thanks for the 5 star review for Honey. ❤️

Italy
1 review
0 helpful votes
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Amazing support
June 26, 2024

Fantastic service! It does exactly what you expect it to do and the price is almost exactly that of the initial quote. I had a very particular problem that I needed to solve, the support from them (JANE in my case) was amazing and they helped me all the way through until it got solved. They even replied to support emails on a Sunday! Really amazing, you couldn't ask for much more👏

Date of experience: June 16, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Jane❤️

Portugal
1 review
0 helpful votes
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Six star out of five to Forward2me Team,
July 10, 2024

I received two orders combined in one parcel via Forward2me high quality service. This was my first order with this great service and I could not be more satisfied. The Forward2me support team that assisted me - Kat & Honey - were fantastic and essential since the first request of information, providing me all the steps in a clear and objective way to try a service that was completely new to me. Great work by Kat and Honey! The great service continued in the logistics. The handling and packing of the two orders combined was perfect. Both items were sent promptly and arrived in perfect conditions. Maximum satisfation with this Highly Recomendable Service!

Date of experience: June 30, 2024
A F. Forward2Me Rep
10 months ago

Many thanks for the 5 star review for Kat and Honey❤️

GB
1 review
0 helpful votes
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A+
July 6, 2024

Forward2Me provides exceptional customer service, effortlessly facilitating the shipment of U.S. goods abroad. Their fair pricing, efficient packaging, and swift shipping make them our go-to choice while living overseas.

Date of experience: June 26, 2024
Austria
1 review
0 helpful votes
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Quick and reliable forwarding
October 17, 2024

Quick delivery without further involvement. Support for Custom's clearance was also organized.

Date of experience: October 7, 2024
A F. Forward2Me Rep
7 months ago

Many thanks for the 5 star review. 😊

GB
2 reviews
10 helpful votes
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Great service
June 23, 2024

Forward2me provides a great service. When my parcel, that was incorrectly marked by the sender, got stuck in a UPS Polish customs warehouse Nica got on the case and kept me informed all the way. UPS are not easy to deal with but Nica put pressure on them to get my parcel moving again. I received it yesterday and feel that I have been served well. Thank you

Date of experience: June 13, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Nica❤️

Belgium
1 review
0 helpful votes
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Great service
June 30, 2024

Very fast and correct services! I have had several deliveries through Forward2me (warehouse Preston) and all received properly in time. They also have an excellent and fast customer service, many thanks to Regilyn!

Date of experience: June 20, 2024
A F. Forward2Me Rep
10 months ago

Many thanks for the 5 star review for Regilyn❤️

Ohio
1 review
0 helpful votes
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Great service
September 19, 2024

Excellent, speedy. A little confusing at first to understand what options to select. But after that it was amazing experiance.

Date of experience: September 9, 2024
A F. Forward2Me Rep
8 months ago

Hi Michael,

Many thanks for the 5 star review.

PS
1 review
0 helpful votes
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Wonderful!
November 20, 2024

I love F2M. They always help me quickly when I reach out to them and respond so nicely and professionaly. JANE was my contact and she was so nice. Thank you

Date of experience: November 10, 2024
A F. Forward2Me Rep
6 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️

Italy
1 review
0 helpful votes
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Very good experience
December 5, 2024

I must admit they do their job in a very good and professional way. Really satisfied with the service.

Date of experience: November 25, 2024
Washington
1 review
0 helpful votes
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A very great Team
June 25, 2024

I've met a team member named Joyce that has been a tremendous help ever since I've been familiar with this company has a fast response time, very informative and very kind. If this team member happens to help you whenever in a bind you will not be disappointed thank you so much again for all you do.

Date of experience: June 15, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Joyce❤️

Canada
1 review
0 helpful votes
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Terrific customer service team
September 1, 2024

Jane on the customer team is fantastic. Excellent follow-up, answers questions with relevant info, and is a generally a great representative of the Forward2me team. 5-stars!

Date of experience: August 22, 2024
A F. Forward2Me Rep
8 months ago

Many thanks for the 5 star review for Joyce❤️

Germany
1 review
0 helpful votes
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Awesome customer support for the UK warehouse
June 26, 2024

Had some problems with items in my package in the UK warehouse, but the customer experience team, especially Joyce, did a great job and helped solving the problem quickly in the best way possible. Thanks for the great support.

Date of experience: June 16, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Joyce❤️

Arizona
1 review
0 helpful votes
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I wanted to order some vr hardware that was native to japan, the company in question did not ship outside of japan. Using this service I was able to order this unique vr hardware which arrived the same week I placed the order!

I highly recommend this service for anyone looking to purchase unique items from japan that cannot be shipped outside by the original sellers.

Date of experience: June 13, 2024
South Africa
1 review
0 helpful votes
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Best help received
June 9, 2024

A huge thanks to Joyce for helping me with what seemed to be an impossible situation! The speedy reply and service I received was just amazing. Thank you for the best experience a new customer could receive.

Date of experience: May 30, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Joyce❤️

Pakistan
1 review
0 helpful votes
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Communication satisfying
June 17, 2024

First of all, I would like to thank Joyce for promptly responding to my queries and providing quick answers every time. When my parcel was lost, Joyce reassured me not to worry and that they would find it. Finally, Joyce did locate my parcel. Thank you so much, Joyce. In the future, whenever my parcels arrive at Forward2me, I would prefer to communicate with you.

Date of experience: June 7, 2024
A F. Forward2Me Rep
11 months ago

Many thanks for the 5 star review for Joyce❤️