The Motley Fool Reviews Summary
The Motley Fool has a rating of 2 stars from 334 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Motley Fool most frequently mention customer service, stock recommendations and credit card. The Motley Fool ranks 7th among Stock Research sites.
Motley Fool's customer service did not cancel my service or issue a full refund after I cancelled my subscription within the 30 day period. Then they continued to renew my membership two subsequent years until I noticed, quite accidentally, by opening one of their spam emails and learning that I have an active premimum membership. I am preparing to submit a formal complaint to the FTC for wire fraud. The service itself is mostly spam emails advertising higher priced subscription services and the investment advice is no better than flipping a coin. Tom and David Gardner are taking your money and providing nothing of value in return. Do not use this service unless you enjoy receiving spam emails.
I sihned up for a year. Checked it out for a few days, but never used info, as I went with a different sevice. 13 months later I happen to notice a charge on my credit card. THen I relize even though not using the service, they atoumatically enroll you into auto renwal on your yearly subscriton. On their website its one click upgrades for adding featers, but to unsiscribe you cant on the site, you have to manually contact them and have them remove you membership. This stinks to high heaven to me. Making sure it takes several steps to remove autorenewl that you automatiically get enrolled in.
Also the mass amount of money they throw at marketing. Use a junk email, as they send several a day!
I am suspicious when a company spends so much tooting their own horn on how good their product is. If it is so good why do you have to push it so much. Trying to brainwash or keep hopium up?
1. Auto renews even when you try to cancel
2. Limits refunds to 30 days
3. Lost money on every one of their picks
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Unfortunately, we're unable to find any accounts with the information you've provided. For further questions, please contact our Member Services team. Their contact information is included below.
To address your individual points:
When you purchase a service with us, the automatic renewal feature is turned on. This is stated on the order page, as well as in your order confirmation email. Your subscription will automatically renew at the then-current rate until you notify us of your decision to terminate your membership. For subscription terms greater than three months, we will email you about the length and price of your renewal before we charge you.
Different Services (and sometimes specific offers) have different refund policies (including some that offer no refunds). Please review the specific terms of your offer before signing up. The terms and conditions set the boundaries and nature of our relationship; these were agreed to at the time of purchase.
We're sorry to hear you're disappointed by your experience. When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum. We believe our long-term investing strategy, paired with a diverse portfolio of 25+ stocks, is the best way to counteract the whims of the market.
If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
Yes, the stock market has been dreadful the past year, but I made major investments in some of Fool's "hottest" stocks and the steepest losses in my portfolio are almost uniquely tied to Motley Fool. I won't take any of their suggestions in the future.
Thank you for your feedback.
We're sorry to hear you've been disappointed in the performance of your service as of late. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary. We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
Bought roku and airbnb because of them and now I'm sitting at $3000 loss and still dropping. Their hot picks miss the mark and they're still telling people to buy roku. Biggest joke of advice I've followed since starting investing.
Stay away! I joined about 6 months ago and it has been a horrible experience.
Right after joining, you are bombarded by emails trying to get you to upgrade to a more expensive service. I mean bombarded! It is unrelenting. You don't even have time to try out the existing service before this happens. Makes you feel, other than totally annoyed, that the service you already signed up for is second rate.
Next you will get stock buy recommendations. The returns on these recommendations have been pathetic. The recommendations, many times, were at the height of the stock price, with the price dropping significantly shortly after. Dropping 50-90%. And their reaction? You need to hold for a long time. No taking responsibility or acknowledging errors.
So basically you pay to be bombarded by marketing emails and horrendous stock buy recommendations. Stay away!
Thank you for your feedback.
Unfortunately, we're unable to find any accounts with the information you've provided. If you’re unhappy with the amount of emails you receive, we’d like to help you fix that. Simply log into Fool.com, click on “My Fool Membership” in the upper right-hand corner, and then click on “Account” and then “Email Preferences.” This will allow you to adjust your email settings to your preferences. We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
I just joined the Motley Fool this evening. When looking at the results over time I was appalled. Stock selections over the past five or less years have dramatically lagged the market. If I look at those from 5 to twenty years back they seem to have done better. Does the Motley Fool not take into account stock prices at the time they recommend a stock. Sorry guys but I'm not impressed. It seems that the numbers associated with the success rate are calculated using the past twenty years of selections. I would have a heart attack if I thought my portfolio would resemble the selections over the past five years. If this seems a bit harsh perhaps I missed something?
I haven't calculated their 5 year return yet but will do so. It won't be pretty. When I look at each individual stock from the past five or so years I cannot believe what I am seeing. Yep, and I paid for this? It's called "gotcha"!
Doug
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When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum. It’s our belief that pairing a diverse portfolio with our long-term investing philosophy is the best way to counteract the whims of the market.
The Motley Fool
I have been a member for the last 3 years, and I have followed the strategy to a tee. Up until the collapse of the Market in December I was behind the DJIA and S&P. OK, fine, they say buy and hold 10 years, but some of my 15 picks were getting their butts kicked since I started. Then with the correction, I lost more than 30%. I was gaining less in the up turn, and losing more in the downturn.
I won't tell you about the spamming and constant upselling. I have been deleting emails those things since the first year.
Anyway, today I decided I'd had enough. I bought into the premium contract for one year in March. I wrote MF and told them I would like exit and I would be happy with a prorata return. Immediate answer "NO! You can go on line and opt out of auto renewal for next year but we will not return any money.
My recommendation, go to seeking alpha and pay the equivalent for upgraded recommendations from some of their best rated authors, I've done much better there.
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Unfortunately, we're unable to find any accounts with the information you've provided. Because of this, we're unable to reply to you directly via email to assist. If you’re unhappy with the amount of emails you receive, we’d like to help you fix that. Simply log into Fool.com, click on “My Fool Membership” in the upper right-hand corner, and then click on “Account” and then “Email Preferences.” This will allow you to adjust your email settings to your preferences.
Our Terms and conditions explain that different Services (and sometimes specific offers) have different refund policies (including some that offer no refunds). Please review the specific terms of your offer before signing up as you are agreeing to be bound those terms.
If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
I subscribed to the fool about 2 years ago and they highly recommended Canopy Growth when it was $53 a share. They said this was going to grow tremendously over the next 2 years. I bought a stake in the stock and it is currently selling for $2.87 a share. Other recommendations they have made are also garbage. Don't waste your money on the subscription. I got Barrrons instead and I get more out of that than fool could ever get you.
Thank you for your feedback.
There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate. When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum.
As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
I've been a member for two years. I own close to 40 of their stock picks and every stock is down 40-80%. Their recommendations are no better than going to Vegas. STAY AWAY!
Thank you for your feedback.
Unfortunately, we're unable to find any accounts with the information you've provided. There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate. When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum.
As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
As a remember I did exactly what they said but 15 of their recommendations and I watch my savings go down the tubes. Nearly all the recommendations our growth stocks with no value. They are hoping a couple of those happen to be the next apple or Amazon which will make your returns, The rest will likely fizzle out to low valuations equal to their book value or go out of business. When the market dip 10% spring 2022 my entire savings was cut by 55%. Some of the stocks are down 85%, none are up. Probably more than half of the stocks they recommended were pandemic favorites that had crazy unsustainable profits during the only pandemic of my lifetime, I guarantee they'll never go back to the price I bought them at.
Thank you for your feedback.
Unfortunately, we're unable to find any accounts with the information you've provided. We're sorry to hear you've been disappointed in the performance of your service so far. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary.
We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
I had three subscriptions (began March 2019)with The Motley Fool and purchased over 30 recommended stocks with the plan to keep for a minimum of 5 years based on their recommendation. As of now the portfolio is down 40%. I had not received any sell advice so I called them and was told I would have to keep paying for the subscription in order to get sell advice. They do not tell you this up front. Bait and Hook is what I consider this. Their services are expensive which would steeply cut into your net profits by having to maintain a subscription. Very disappointed with these brothers. I will go ahead and keep these stocks and wait out the 5 years and report back with what I sincerely hope will be a positive report.
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Unfortunately, we're unable to find an account with the information you've provided. Our order pages state: "Your subscription will automatically renew at the then current price." Additionally, our terms and conditions are available on every order page. These terms and conditions, which are agreed to at the time of purchase, set the boundaries and nature of our relationship.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
Subscribed to multiple services due to very misleading advertising only to find all there recommendations are not based on any hard facts just fancy projections. When the stocks go down deep red, they later cover it up by asking you to hold it then for 5 years and keep subscribing to their services.
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Unfortunately, we're unable to find any accounts with the information you've provided. It sounds like you may need assistance navigating your subscription - we encourage you to reach out to our Member Services department. We feature a great team of Foolish representatives ready and able to help answer your questions and guide you through your services. You can reach our representatives via the Help tab on Fool.com or by email – Help@Fool.com
The Motley Fool
EXTREME PESSIMISTS. Their news titles reads possibilities, their article reads its never going to happen.
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Unfortunately, we're unable to find any accounts with the information you've provided. Without further context, it's difficult to provide guidance. We're sorry to hear you aren't enjoying our articles.
If you have any questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
Lost 60% of portfolio since I started Motley Fool last year. Almost all of their recommendations are 60% or 70% down.
Thank you for your feedback.
Unfortunately, we're unable to find any accounts with the information you've provided. We're sorry to hear you've been disappointed in the performance of your service so far. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary.
We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
I have been a subscriber of MotleyFool's Ultimate growth service for close to 2.5 years. This premium service charges $1499 in annual fees. That portfolio since its inception (well over 2 years) has returned -42%. During the same period ASX has returned a whopping +28.65%. Out of the 28 recommended stocks only 2 stocks is is positive territory while the rest are outright losers.
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Please note - this is a review page for The Motley Fool (US), not The Motley Fool Australia. They are a sister company and I am unable to help you directly with your account.
I encourage you to reach out to Motley Fool Australia's Member Support team so that they can help answer any questions you may have. The email address is membersupportau@fool.com.au
The Motley Fool
Huge unacceptable losses (-70%) based on the stock advisor" timely picks over 8/21 to present! Hyping high growth stocks with extreme valuations with no attention to economic headwinds. (Such as rate hikes, war, inflation, gas prices, whole country shutdowns, etc.) Example: timely recommendation "upstart" at a price over $150 (was originally over $300), is now sitting at $30. No matter the time horizon strategy for stock advisory business, there is no excuse for the horrendously precarious recommendations provided over the past year. The risks involved with rate hikes alone should have been a sign to advise your followers to start reducing exposure to high growth companies, not for them to double down! Unforgivable! AVOID AT ALL COSTS! There are many other advisory companies with better risk assessment out there!
Thank you for your feedback.
Unfortunately, we're unable to find any accounts with the information you've provided. We're sorry to hear you've been disappointed in the performance of your services as of late. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary. We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
Wait for a bull market. They recommend extremely overvalued companies that get crushed in this environment. My fool portfolio will need to 2x from here just to break even and many of the companies are still overvalued even after the huge drop in stock price.
Avoid the "real money portfolios". They recycle the same stock picks and essentially ignore the customers.
Their last two highest conviction stocks to 3x in 5 years were Upstart and Peloton if that gives you any indication.
Still waiting for them to publish their 2021 returns.
Thank you for your feedback.
We're sorry to hear you've been disappointed in the performance of your services as of late. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary. We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
You know, easier to just copy and paste someone else's review. As I feel 100% the same way.
After you sign up for their basic plan you will literally get bombarded with a constant stream of emails desperately trying to sell you more and more. You think you're buying a stock buying advisory service, however it won't be long before you're feeling like if you don't sign up to their additional offers you're actually only getting their third rate service, at best. Their methods are low-class and nasty.
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Unfortunately, we're unable to find any accounts with the information you've provided. It sounds as though you’re subscribed to receive marketing for additional Motley Fool services. Since publishers like The Motley Fool are prohibited from personalized recommendations, we offer all of our expanding and various services to members who have subscribed to receive promotions, in the hope of finding a better fit for some. Our many services simply follow different strategies and have different resulting risk profiles. If you’re unhappy with the amount of emails you receive, we’d like to help you fix that. At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on “My Fool Membership” in the upper right-hand corner, and then click on “Account” and then “Email Preferences.” This will allow you to adjust your email settings to your preferences.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
A single disastrous stock pick has made me regret my membership: Shopify.
The fact that Shopify stock was recommended by Motley Fool's stock advisor service and no revisions to this recommendation have been made despite the fact that it is now down 70% says it all. There are numerous articles by the Fool's own analysts expressing negative sentiments about the stock's prospects for the near future, but no admission of a mistake from the stock advisor service.
Almost every other stock that I purchased based on a recommendation by the service has been a loser, but the losses from Shopify far outweigh any losses that I've seen to date -- again, we're talking 70%. It could take years to recuperate (apparently the recommended hold time is 5 years now), let alone see any gains from Motley Fool's "highly recommended" stock pick.
And after their stock picks tank, they send a marketing email touting a new service for pivoting away from those investments. Here's an excerpt from one of these emails: "Patterns which explain the drubbing growth stocks like Zoom, Peloton, and Docusign have taken…all while other stocks have soared to new highs…"
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When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum. As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com
The Motley Fool
About the Business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Unfortunately, we're unable to find any accounts with the information you've provided. Please contact our Member Services department directly with billing questions and concerns. Our renewals typically offer a 30-day, money-back guarantee. You can reach them via the Help button on Fool.com, by email (Help@Fool.com), and by phone: 888-665-3665 during our normal business hours: Monday - Friday 9:30 AM - 4:00 PM ET.
Upon purchase of any one subscription, the automatic renewal feature is turned on. Your subscription will automatically renew at the then-current rate until you notify us of your decision to terminate your membership. For subscription terms greater than three months, we will email you about the length and price of your renewal before we charge you. The terms and conditions set the boundaries and nature of our relationship; these were agreed to at the time of purchase. If you didn't use the service, we still delivered it to you. We have consistently sent you content emails since you signed up and you have had access to the premium part of our Fool.com website. When you sign-up for a subscription we cannot cancel it without your direct consent or order, it is your responsibility to manage the subscription.
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Please let us know if there's anything else we can do.
The Motley Fool