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Ferns N Petals (FNP)
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Ferns N Petals (FNP)Reviews 2,880

2.1

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Ferns N Petals (FNP) Reviews Summary

The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
760
value
750
shipping
742
returns
500
quality
719
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow IVY C.
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My Experience
February 1, 2020

It is good but very expensive.Not affordable everytime.
The shipping charge(midnight) is really very expensive and the cost of half a kg. Is also v. high.

Date of experience: February 1, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Ivy,

Thank you for sharing the feedback.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Thank you
February 1, 2020

Very much satisfied with the product. Delivery was on time... worth the money... thank you so much..

Date of experience: February 1, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Silja,

It’s always a pleasure serving you and we certainly look forward to doing that in the future.

Flowerly yours,

Team Ferns N Petals

GB
1 review
0 helpful votes
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Very good service
February 1, 2020

Very pleased with the cake.
Efficient service from ferns & petals
I had ordered for my brothers wedding anniversary and they were very happy.
Best wishes to F&P

Date of experience: February 1, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Olivia,

We would like to thank you for selecting our products and services. It was a pleasure serving you.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
Follow Kingshuk R.
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Awesome Experience
January 31, 2020

You guys made the occasion so special delivering the perfect piece on time. Truly impressive guys. Team FnP rocks.

Date of experience: January 30, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Kingshuk,

Please accept our heartfelt thank you for your support and encouragement.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
Follow Supriti P.
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It's a good platform for Gifting. It is my friends marriage anniversary and I gifted a cake and bouquet on this website. Good experience. Will use it again

Date of experience: January 30, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Supriti,

Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!

Flowerly yours,

Team Ferns N Petals

India
1 review
16 helpful votes
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Best website
January 29, 2020

I had to send a birthday gift and was really confused. Came across Ferns and Petals, checked out all the products and chose. I was a lil worried if it will be delivered on time Or not, but the delivery was on exact date as chosen by me. Thanks a lot to the team and honestly loved your services. I gonna definitely avail your services in future and will recommend further too.

Date of experience: January 29, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Swatee,

Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
Follow Tarn P.
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Super happy
January 28, 2020

The order was delivered on time. The product was so fresh. I keep duly informed abouty order status. Thanks alot. I really appreciate your service.

Date of experience: January 28, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Tarn,

It’s always a pleasure serving you and we certainly look forward to doing that in the future.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Excellent
January 28, 2020

Very good service and timely delivery, i will definitely recommend to all. I ordered bday cake for my wife who is in delhi, i was not able to be with her on her bday, i was in Hyderabad at that time, they delivered the cake on time with a note that i have written. Excellent and superb service

Date of experience: January 28, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Prithiviraj,

Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
Follow Vijayendra K.
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Thanks for your professionally driven service rendered to your customers and to reinforce the trust they have in your esteemed firm. Keep it up and all the best.

Date of experience: January 27, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Vijayendra,

Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Great experience
January 27, 2020

Very very happy. Can be recommend to others
Value for money. Great job done. Love to order in future also.

Date of experience: January 27, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Shankar,

Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.

Flowerly yours,

Team Ferns N Petals

Australia
1 review
0 helpful votes
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Amazing experience.
January 26, 2020

I really appriciate the service offered by Ferns and Petals. It is highly recommended. Best quality products and Always on time delivery.

Keep up the good work.
Cheers!

Date of experience: January 26, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Aashka,

It’s always a pleasure serving you and we certainly look forward to doing that in the future.

Flowerly yours,

Team Ferns N Petals

Canada
1 review
0 helpful votes
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Spreading happiness
January 24, 2020

Thanks you so much for helping in giving surprises to your family when you are away. After receiving the surprised gift and cake on birthday my father was happy... the cake was delicious plus the personalised pen engraved with his name was awesome...

Date of experience: January 23, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Jaspreet,

Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Very Professoonal
January 24, 2020

The service provided was very good. The flowers and cake were fresh. And the flowers were beautifully wrapped with a paper. The note was in an envelope. It was value for money.

Date of experience: January 23, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Jigisha,

Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.

Flowerly yours,

Team Ferns N Petals

GB
1 review
0 helpful votes
Follow Gayatri K.
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Ferns N Petals are giving excellent services. I don't have to chase them for my order and even to make a changes in order is very easy with out any hassle I send my bouquet and chocolates on time. And the customer services are excellent I can say It's a prompt and professional service

Date of experience: January 22, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Gayatri,

Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Birthday
January 21, 2020

Excellent experience. Very thing was delivered on time. The cake was very delicious and the bouquet was also excellent.

Date of experience: January 21, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Seema,

It’s always a pleasure serving you and we certainly look forward to doing that in the future.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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FnP did an excellent job with the product that was selected. They even delivered before time and the product was of great quality. The packaging was superb. The person for whom I had got the gift loved it. Thanks FnP.

Date of experience: January 21, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Colette,

We would like to thank you for selecting our products and services. It was a pleasure serving you.

Flowerly yours,

Team Ferns N Petals

GB
1 review
0 helpful votes
Follow Jaya K.
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On time with fresh items
January 20, 2020

Good experience with ferns n petals they delivered fresh flowers, beautiful card n chocolates on time. Worth it

Date of experience: January 19, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Jaya,

Please accept our heartfelt thank you for your support and encouragement.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Happy customer
January 20, 2020

The cakes i ordered from fnp were really good... delivery was also on time... no complaint till now...

Date of experience: January 18, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Marry,

Thank you for giving us an opportunity to serve you. We value your being a part of the Ferns N Petals family!

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
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Worth the Money
January 20, 2020

Lovely & worth the Money. I gifted it to a friend & I am so glad he loved it. Thanks for existing Ferns & Petals.

Date of experience: January 18, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Margareth,

It’s always a pleasure serving you and we certainly look forward to doing that in the future.

Flowerly yours,

Team Ferns N Petals

India
1 review
0 helpful votes
Follow Sankarasubramanian I.
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Gift services
January 18, 2020

Excellant gifts for various occassions. The service was as per expectations. I recommend this portal to whomsoever are interested in choosing exotic gifts for their near and dear ones

Date of experience: January 18, 2020
FernsNPetals -. Ferns N Petals (FNP) Rep
over a year old

Dear Sankarasubram,

Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.

Flowerly yours,

Team Ferns N Petals

From the business

Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.


fnp.com
Gadaipur, Delhi, India