Really a very good website and easy to place orders and really got dilevery on time and I loved the service of fnp
A perfect place to buy personalised gifts and plants for yoyr dear ones. The quality is excellent and the delivery speed is great.
Thank you very much for the cakes it was beautiful, nice and fresh.it was for my dad's 80th birthday... We really enjoyed it...
Dear Shefali,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Product quality, punctuality and prompt response by your representatives really very very appricìable.
Dear NAVEEN P.,
We're so grateful to have customers like you. Thank you for appreciating our efforts to make you happy with our products and services.
Flowerly Yours,
Team Ferns N Petals.
Order a fruit cake for friend bday and FNP snd vegetable cake could uh imagine. What an embarresmnt. Worst experience will never gonna order anythng
Dear Priya J.
We apologize for the inconvenience caused. Kindly share your order number so that we can look into it and get back to you with a resolution.
Flowerly Yours,
Team Ferns N Petals
The title says 12 velvet red roses bouquet and they deliver 10 roses... Datz dumb. And very unprofessional!
Dear Dhawal,
Please accept our sincere apologies. We will put all our efforts to see that we make this right for you. Please share your order number so that we can resolve this at the earliest.
Flowerly yours,
Team Ferns N Petals
I ordered cake for the first time. Experience of dealing was awasome. Ease of dealing and timely delivery.
Dear Sunil,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
Good time delivery and timing extrordinery
Delivery process very fine but price is very high flower selection problem
Dear Hanumesh K,
We're so grateful to have customers like you. Thank you for appreciating our efforts to make you happy with our products and services.
Flowerly Yours,
Team Ferns N Petals
The Red Velvet cake was absolutely delicious, the cream was light and it wasn't too sweet just right
Dear Malvika,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
Healthy plant. Perfect packing. The product is exactly same as shown. Pot and the plant jst look awesome..
Dear Anagha,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Wonderful service. All the products delivered on time and duely informed. Much appreciated! Loved the service as well as quality of product
Dear Alamelu,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
Ordered a flower bouqet and cake for my sister who just delivered a baby boy. Good quality product and delivered as promised
Dear Sreenath,
Thank you for giving us an opportunity to serve you. We value you are being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals.
Don't opt for this
Worst of worst experience
Unprofessional behaviour
A big no for ferns and petals
I waited for 12hours for my delivery
At the end I cancelled the order
Dear Nikita,
We apologize for the inconvenience caused to you. Please share your order number so that your concern can be addressed.
Flowerly yours,
Team Ferns N Petals
It was a wonderful experience. Easy Access. Couldn't get that better. I will recommend everyone. Everyone should try once and will get used to it.
Dear Amit,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
The delivery person demonstrated the LED pillow to my niece on her birthday which was a big big plus, excellent service!
Dear Sudesh S.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
On time, delicious and filled with happiness.
I was surprised at the promptness even though I ordered at the 11th hour.
Dear Urmi,
Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
Keep up the good service and when ferns and petals service is there, i dnt have to worry about the surprise.
Dear Parvathy,
We really appreciate your encouragement and support.
Flowerly yours,
Team Ferns N Petals
The products delivered are exactly the same as displayed in their website. Customizations are good. Express delivery.
Dear Sanjitha B,
Your kind words mean a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
The product was delivered on the selected delivery slot, making the day more special... thank you fernsnpetals
Ferns and Petals team is amazing!
10 on 10 for customer service.
Ontime delievery and beautiful cake!
Dear Anjali,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Overview
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
This summary is generated by AI, based on text from customer reviews
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- Gadaipur, Delhi, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kuldeep,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals