Excellent service, delivers on time even though we order last minute. Awesome products with most related wish cards.
They are money making only. Under the guise of corona cancelled my order. Although delivering same product next day taking extra cost 500 Rs.
Dear Meenu,
Please know, we are so sorry to hear that you're not happy. If you'll please send your order number, we will get this resolved.
Flowerly yours,
Team Ferns N Petals
Excellent service by team FnP. Keep up the good work. Will definitely recommend your services. Cheers
Thanks
Rajesh
Dear Rajesh,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
Perfect choices within budgets and the best thing is same day delivery even for personalised items. Very thankful indeed
Fern n Petals excellent way to stay connected with your loved ones when you are Far off.
I wish great success for this team in coming years.
Dear Bhushan,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
The Best App ever which makes easy to greet our beloved ones anytime & anywhere... really appreciated
Dear Swati,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
In case u want delivery of Cake within time, Surely click Fnp. But pricing may be modified to little less, otherwise great test.
Excellent service, fresh n tasty product & timely communication. Great value for money.
Assured Delivery is also on our convenient time.
Thank you so much for the amazing service especially in this time when we are unable to see our friends and loved ones.
It's really very good service and on time delivery, receiver has been nappy.
Hope I use this website again
Dear Habib,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
I would highly recommend all to order gifts/cakes etc from FNP. The cake was delicious, decorated well and promptly delivered. Thank u Ferns & Petals
A huge variety of gifts available in budget price. Delivery process very smooth and always on time :)
Dear Lakhwinder,
Thank you for giving us an opportunity to serve you. We value your being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals
Impressed with quality and flawless procedure. Best option in the market. My first order was exceptional.
I guess if someone is paying 250Rs extra for a midnight delivery then it should be done at 11.55pm and not at 11pm..
Dear Sudeshna,
Please know, we are so sorry to hear that you're not happy. If you'll please send your order number, we will get this resolved.
Flowerly yours,
Team Ferns N Petals
First time am using these kind of website am glad to appreciate their effort much impressed and thankfull for their service
Dear Mukesh M,
Your kind words mean a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly Yours,
Team Ferns N Petals
I strongly recommend this website, I ordered a birthday cake for my mom living in Kottayam Kerala. The cake was yummy.
Dear seema K.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Very fast delivery & gud products
Thank u so much
Very helpful staff... i m so happy for ferns n petals
Dear Sadaf,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
I PERSONALLY HAD BAD EXPERIENCE ABOUT FERNS AND PETALS. ACTUALLY I AM A CUSTOMER WHO TRUSTED THEM A LOT. EARLIER. MORE THAN 25 TO 30 CAKES I HAD ORDERED FOR DIFFERENT DIFFERENT BIRTHDAYS AND OTHER OCCASIONS. EARLIER IT WAS FINE WITH FERNS AND PETALS BUT LATER ON FOR THE LAST 2 TO 3 ORDERS THEY HAVE CREATED VERY BAD IMPRESSIONS ON COMPANY. THEY EVEN SENT A CAKE WHICH WAS NOT FRESH AND ALSO SMELL WAS COMING FROM CAKE. WE THREW ED IN DUSTBIN AND WHEN I COMPLAINED THEY SEND CAD BURY CELEBRATION WITH APOLOGY LETTER (THAT TOO ON PLAIN PAPER) ALONG WITH 20% DISCOUNT FOR FUTURE ORDER. AGAIN THEY DID THE BLUNDER IN SENDING CAKE VERY LATE TO ONE OF MY FRIEND AT BHANDUP. WHEN I FIRED THEY SAID LOT OF SORRY. THEY HAD DEDUCTED 49 RS FOR DELIVERY CHARGES THAT TOO THEY DIDN'T REFUNDED. NOW TODAY AGAIN IN GOA DELIVERY THE TIMING WAS TO DELIVER BY 2PM BUT WHEN I INQUIRED THEY STARTED GIVING DIFFERENT DIFFERENT EXCUSES. SUCH A BAD AND UNTRUSTY COMPANY. NEVER TO BELIEVE THIS FERNS AND PETALS ANYMORE. YOU WILL END UP IN DISAPPOINTMENT. THEY ONLY TRY TO SAY SORRY AND ALL. THEY WILL NOT RECTIFY THEIR MISTAKES. NOT A GOOD OPTION TO ORDER CAKE FROM FERNS AND PETALS. ITS BETTER TO ORDER LOCALLY INSTEAD OF WASTING YOUR VALUABLE TIME AND MONEY ON FERNS AND PETALS
Dear Haridas,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Overview
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
This summary is generated by AI, based on text from customer reviews
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- Gadaipur, Delhi, India
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Pruthvi,
Thank you for giving us an opportunity to serve you. We value your being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals