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Flowers For You

How would you rate Flowers For You?
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Idaho
1 review
0 helpful votes
Follow Tammie S.
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They are awful!?
April 20, 2025

I ordered flowers for my daughter that is across the country for her Bday. Not only did she not get them. They promised to get them to her the next day, that DID'NT happen. After 4 days fighting them they just refunded my money. They suck and so much for making my daughter feel special on her bday so far away from home.

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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DONT DO IT!
March 19, 2025

Flowers were nothing like the picture. The few roses that they gave me in the mix were already dying on the day of delivery. It's so upsetting when it looks nothing like what you ordered. Even upgraded to the premium, ha its far from premium. They were terrible and embarrassing. It's been a week and I submitted feedback that day 3/12. Only wanted to offer a small percentage back. I told them that, that was not good enough I paid just about $100! They claimed it would be redelivered when they received a "fresh" shipment. It's been a week 3/19 still nothing. Absolutely ridiculous. I wish that I would have read reviews before ordering, I would of RAN.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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I ordered flowers for my nephew's first child. They were three days late and although I was promised a better arrangement it was exactly what I ordered. I spoke to customer service 3 times and each time was told the arrangement was going to be better than what I ordered. I paid 82 dollars and this arrangement was exactly what was originally ordered. Save your money and contact a local florist.

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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False Advertising
May 11, 2023

I am very disappointed in my experience with this company. Not only did the arrangement arrive late and customer service said there was nothing they can do but give me a 20% refund, but what the recipient received looks nothing like the photo. I had ordered a lavender tea set with a butterfly. What arrived was a blue and white tea cup with yellow flowers and no butterfly. Customer service essentially said I was SOL since they had already refunded me 20% off for the item arriving late. After going back and forth and stating that I would love to provide a review for them on social media they issued me a full refund. I wish I would have come to site jabber rather than review their website reviews as the website is clearly filtered which is illegal.

Date of experience: May 11, 2023
Pennsylvania
1 review
0 helpful votes
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Ordered two dozen rainbow roses for my mom on Mother's Day w/ cookies but she received red and white roses with chocolate covered strawberries instead. Three stars because they arrived on schedule and the flowers were in good shape but I think ill try out 1800 flowers on the next go.

Date of experience: May 11, 2023
Illinois
1 review
1 helpful vote
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Ordered flowers to be sent as a birthday gift the following day. Picked a bright arrangement with sunflowers. At 5 p.m. the day they were to be delivered, they wrote and said that they didn't have those flowers but would send something comparable. What a joke, and very embarrassing for me. See photos. They sent 3 red roses with baby's breath in an ugly, cheap vase with curling ribbon tied around it.

Date of experience: August 18, 2023
Colorado
1 review
0 helpful votes
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Terrible, left me hanging!
February 26, 2023

I received a call 45 minutes before a funeral spray was to deliver. I was told that the order had not been started and would not deliver on time! It's not like a funeral for one person happens more than once! I was left scrambling to find another florist to quickly save the day. I ended up missing half the funeral and delivering the flowers from elsewhere myself as well as paying double the price to resolve the issue! I will never use the service of flowersforyou again! I give them a minus 5 stars for what issues they caused during an already heartbreaking time!

Date of experience: February 26, 2023
New Jersey
1 review
0 helpful votes
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Order
February 15, 2023

Horrible I would no star if I could. Ordered flowers to be delivered on Valentine's Day and still not there. Can't get any information or update. Don't use this company. I have a receipt I'm just putting in the photo.

Date of experience: February 15, 2023
Utah
1 review
0 helpful votes
Follow Christy S.
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Ordered a beautiful looking floral arrangement for my beloved Aunt from Flowers for you website.
Paid all the up charges for a premium size arrangement, a banner, and extra delivery charges.
Specified that I needed it at the funeral home the next day.

Fast forward to the funeral services and NO FLORAL ARRANGEMENT DELIVERED.
I am out of state and unable to attend in person.
I called and was told by their outsourced representative that " he was sorry, but the arrangement did not make delivery today." He suggested I just send it to a family member of the "deceased". That was not what I had ordered and was NOT acceptable.
Finally, after some more back and forth, I demanded a full refund.
Hopefully this will be issued to my account as stated.

This business is awful, unreliable, and a terrible representation of online floral companies.
I would give them a solid ZERO if I could!

Date of experience: August 21, 2024
Canada
1 review
1 helpful vote
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Terrible
January 11, 2024

My Mom ordered flowers for her cousin at Christmas flowers never received…Called 2 times oh will be delivered next day never were!
This just fries me! How does this place stay in business! Never again!
Service awful! They lie! Said would be delivered! I am sure was charged anyway 😡

Date of experience: January 11, 2024
Ohio
1 review
1 helpful vote
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My order was not delivered at all, nor was their any notification that there would be a delay. It was very upsetting as this was an important date, and left my friend without anything on a very tough day for her. I would never recommend this service for anyone who was looking to get something delivered for a specific date.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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So disappointed
April 27, 2024

I am so disappointed in how my first transaction went. My mom had her birthday and I was unable to be there with her, so I ordered a beautiful bouquet of flowers in a gorgeous pot however that is not what arrived for her. I was told I would get a refund for the difference in the bouquet that was sent. It turned out to be a credit. I will never shop here again.

Date of experience: April 26, 2024
New Jersey
1 review
0 helpful votes
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I ordered the cotton candy bouquet medium-size and what I got was horrible it was not what it looks like online. It was so skimpy looking and the flowers didn't look fresh. Very deceptive advertising. I will never buy anything from them again!

Date of experience: July 2, 2023
Maryland
5 reviews
2 helpful votes
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I wish I would had done some research on this horrible company, I pay for the most expensive bouquet on the website and got a supermarket bouquet. Nothing like the pictures on the internet. This company is a scam and should be taking off the market

Date of experience: September 22, 2023
New Jersey
2 reviews
0 helpful votes
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DO NOT USE!
June 7, 2023

Ordered an arrangement on line for next day delivery... Never came. I was unaware I had to check my email to verify the order before they would submit it. Placed order again paying for expedite shipping...Never came... so an arrangement I needed in one day came 3 days later, while being charged extra for shipping...You can call customer service if you have over an hour to hold, get disconnected, call back- hold again, get disconnected... on and on. Never again!

Date of experience: June 7, 2023
California
1 review
1 helpful vote
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Horrible company
May 9, 2023

Put in order, site said card error please reinput, did it again, site just keeps saying error. Called bank, have 2 pending charges. Company says I don't just to reorder. After hours of back and forth they say I never placed order must be fraud on my card. Now no response. $150pending on card. Guess Mom gets no flowers. Horrible customer service. Blames customer. Will not take responsibility.

Date of experience: May 9, 2023
Texas
1 review
1 helpful vote
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I ordered flowers for my sister as she got out of the hospital late Friday so I did a Saturday delivery. Nope. No reason so I called. They said they couldn't find a local florist to deliver on weekends so refunded only the rush charge and assured me would deliver on Monday. I did chat at 1pm Monday since no communication and not received yet. They assured me they were still On track until 6 pm. 6:10 pm I called again and no excuse but something about local florist. This is a city and not remote. They offered me 20% off my next purchase which I'll absolutely never do again! I asked for a full refund. They seem to all be in India and no idea of US florists. RUN

Date of experience: December 4, 2023
Arizona
1 review
1 helpful vote
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WARNING SCAM!
February 20, 2024

Ordered Valentines flowers for wife, advertising on webpage is misleading. They say hand delivery, was shipped UPS from LA. Flowers arrived crushed in a box zip tied together…vase was separate and not the one I ordered. Wife had to assemble the crushed flowers in the base. Also paid for early delivery which never happened…. This company should be shut down! NEVER ORDER FROM THEM!

Date of experience: February 20, 2024
New York
1 review
1 helpful vote
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Not Happy
February 24, 2022

Wanted to send a friend flowers in the hospital to cheer her up. Found the "Be Happy Bouquet" in a cute yellow smiley face mug, how could you not smile. The description said "the best part is that the mug, after a good washing, is reusable. This really will bring them a smile day after day. Perfect for morning coffee or afternoon tea. This yellow treat is worth giving." See pics below...
Perfect. She posted her Bouquet on Facebook, but there was no smiley mug. That was the sole reason why we chose that arrangement. After speaking to someone at the company, we were issued a measly 20% refund. The mug was certainly worth 50%. What a let down in both cases. I call that FALSE ADVERTISING... shame on you!

Date of experience: February 24, 2022
Florida
1 review
0 helpful votes
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Horrible experience
January 25, 2023

I ordered flowers for my grandma and they showed up half dead and just in horrible condition! Do not order from this company! They tried to accommodate me with getting 20% of my money back…. Nope. I demanded for my entire refund!

Date of experience: January 25, 2023

Overview

Flowers For You has a rating of 1.4 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flowers For You most frequently mention customer service, full refund and next day. Flowers For You ranks 247th among Flower Delivery sites.

service
29
value
26
shipping
26
returns
11
quality
24