Flowers For YouReviews 58

Extremely disappointed. Bought what I thought was going to be a beautiful colourful arrangement in a vase with a bow also added chocolates and a balloon to make it extra specialfor a friend's 70th Birthday. When she thanked me she sent a photo of the arrangement. I was embarrassed - nothing like the picture on their site... flowers looked old and they weren't arranged but rather just placed in the vase no bow. Cost US$91.22. After complaining I received a refund of US$14.34. Not about the money all I wanted was a beautiful, fresh arrangement, as pictured, to be sent to her... which is what I would have expected them to do.

NEVER use this company. Worst experience ever in buying flowers- I know they use local florists but they need to manage better. 30th Anniversary flowers are 3 days late- and have of what they were supposed to be-- tons of excuses- order a $110 rose arrangement that had over 30 roses in the picture-- the one delivered (3 days late) had 13 roses - Be sure to have recipient send you a picture of flowers and be sure its at least close to what you paid for- It appears they hope recipients are just happy to get flowers and they can get away with sending totally scaled down arrangements and charging full price (like another reviewer I was offered 10% off a future purchase for my experience!) Customer service was pleasant but you can tell they deal with lots of unhappy customers- I had 7 calls to get to the unsatisfactory resolution I got

My daughter purchased for me for mother's day a personalized vase with my deceased grandsons picture on it I put flowers in the vase 3 times and the picture started to come off so I called and asked just for the picture to be replaced of my only grandchild who was murdered they told me they couldn't and offered me 12.99 the cost of the vase I didn't want the money I want the picture long story short they will not replace the picture and buy the end gave my daughter a full refund I will never order there over priced garbage that they won't stand behind ever again I wouldn't give them 1 star but it made me

I ordered for a funeral, they were delivered on time but the flowers were nothing like I ordered. So sad I couldn't be present at the funeral and wanted to send a nice flower arrangement but I was very upset when my sister showed me what they received.

Worst people to deal with

So I ordered flowers for a dear friend of mine just had a major back surgery hoping to cheer her up with a beautiful bouquet that I picked out

The flowers were sent to the wrong address and left on the ladies porch luckily my friends phone number was on the card and they called her but there was nothing she could do since she just had surgery.
So it's called the company and they told me they won't be able to deliver it until 16 July which was over two weeks from the first date that I ordered the flowers.
Called again to tell them that the flowers they re-delivered to the right person or nothing at all of the flowers that I picked out totally different not even a pretty bouquet.
Need I say more I am stopping payment they will not get paid for the flowers unbelievable the wrong delivery at that house the woman said they never even rang her doorbell or knock on the door just left them on her porch and she was going out of town for a week so she left them there
And again like I said the redelivered flowers but nothing at all that I want at my friend the hell they should've called me and discuss this before they went to re-order and ship

Save your money don't order with these
What should have been a very pleasant experience turned out to be nothing but aggravation I wanted something to cheer up my friend and it was anything but I can save your money go elsewhere

The site states that the flowers will be delivered on the same day. I ordered flowers on May 28th to be delivered to my sister for her birthday on May 31st. She did not get them until June 2nd. On top of that I get an e-mail saying "sorry but we sent a different set of flowers". She got her gift late and not even the one I ordered.
DO NOT USE THIS SITE.

After sending a copy of this review to Flowers For You, I received a call from the company offering me a refund and to send flowers to my sister as an apology. Big difference.

I was feeling very generous this Mother's day and wanted to surprise my mom, mother-in-law and grandma. So, I ordered 3 premier beautiful bouquets (in the pictures) I spend over $300 and my mom never recieved her order which was suppose to be delivered on mother's day. It was NOT! Infact after I called it took almost a week for my mom's mothers day flowers. Pretty crappy business! They offered me a discount. My mother in law and grandma did get their order but not the big bouquet sizes that I ordered, they were the small bouquets and didn't look anything like the pictures. Very bad experience. DO NOT ORDER FROM THIS FRAUDULUANT COMPANY!

I ordered a bouquet of flowers for my daughter's birthday it didn't arrive until the next day and it was the wrong flowers. A horrible experience. I am so angry and upset about it. Never again.

Attempted to order flowers on a Sunday for a Monday funeral service. Ordered online and paid extra for guaranteed delivery by the service. Received call Monday morning stating they would not be there for the service; requested family's home address to deliver "guaranteed by 6:00 pm". Received call at 5:00 p.m. stating they could not fill my order today but would try tomorrow. Requested refund. Would never recommend this company.

I wish I had read the reviews before I wasted my time and money on such a horrible service. I paid for expedited delivery for my daughter's birthday. Balloons to be delivered Monday by noon and flowers to be delivery Tuesday by noon. Not one time did I get a call that on Monday that the balloons would be late. I had to call and then kept getting repeated apologies. Tuesday was the same. I was so upset. I cancelled and told them I want a refund. I get an email Tuesday at 8:47 pm that the flowers were out for delivery. ABSOLUTE WORSE EXPERIENCE EVER!

Was very very careful to select an orchid plant that could be delivered on time. Paid extra for next day delivery. Received immediate confirmation on site, stating date of delivery (next day), as well as a follow up email. When I did not hear anything about the orchid from my mother in law, I went onto the "track my order" link, only to find that they had "rescheduled" my order for the following day, without, of course, contacting me! I called customer service, to complain. I told them that I intended to list my experience as a review, as well as contact BBB. When customer service was unable to help me, I asked for a supervisor. By the time I got through to Shanice, all I could hear was her entering info into a keyboard as I spoke to her. Guess what? An email suddenly appeared, "contacting and apologizing for the delayed scheduling". It wasn't there before. Shanice offered to refund my $ (which they took immediately, although they did not deliver), and to send a bouquet at no cost the following day. When I asked to see what they would send, she said she was unable to show me. STAY AWAY!