NEVER use this company. Worst experience ever in buying flowers- I know they use local florists but they need to manage better. 30th Anniversary flowers are 3 days late- and have of what they were supposed to be-- tons of excuses- order a $110 rose arrangement that had over 30 roses in the picture-- the one delivered (3 days late) had 13 roses - Be sure to have recipient send you a picture of flowers and be sure its at least close to what you paid for- It appears they hope recipients are just happy to get flowers and they can get away with sending totally scaled down arrangements and charging full price (like another reviewer I was offered 10% off a future purchase for my experience!) Customer service was pleasant but you can tell they deal with lots of unhappy customers- I had 7 calls to get to the unsatisfactory resolution I got