I received a call 45 minutes before a funeral spray was to deliver. I was told that the order had not been started and would not deliver on time! It's not like a funeral for one person happens more than once! I was left scrambling to find another florist to quickly save the day. I ended up missing half the funeral and delivering the flowers from elsewhere myself as well as paying double the price to resolve the issue! I will never use the service of flowersforyou again! I give them a minus 5 stars for what issues they caused during an already heartbreaking time!