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Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1935th among Women's Clothing sites.
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Really so happy to have ordered on this shop. They have all the dresses I want and need! I will surely make another order with them.
I have spent hours trying to get information re: returns. No response. I'm sure this a huge disappointment to many customers. What's the problem
I have found a wide range of dresses at this online shop to suit all tastes. They delivered my orders quickly and of high quality.
Es una tienda con un diseño simple y elegante donde es fácil encontrar lo que buscas y a buen precio. He comprado algunos artículos como regalo y he quedado muy satisfecho con la calidad, además el servicio de envío es excelente.
We are all quick to judge especially when the majority of us do not read further than the first few words in the first line.
My first connection with Floryday was in the beginning of July 2018 after seeing an advert with a really exciting collection of clothing which would suit our coming business trip.
I must say that wherever I am in the world the shopping centers sell all the same brands and it was refreshing to see something other than the usual stuff on the Floryday site.
It has never been questionable for me to order goods from anywhere in the world but the only concern is really how long is the delivery time and will I receive my goods in time for my deadline if I have one.
Before I placed my initial order I was in polite contact with Floryday regarding my concerns regarding return policy and delivery times and received clear and precise response from them usually within a day.
Free Standard delivery with orders over the value of 110 is stipulated from 6 to 13 business days seems to me little from Asia to Europe including order processing form 1 to 7 days. Personally I was not expecting such fast delivery as the amount stipulated is possible without and delays.
My order ended up being stuck in Amsterdam for over 14 days and of course pushed delivery time over the recommended 13 business days through no fault of Floryday as customs department in Europe is beyond their control, but they made a serious attempt to speed up the process and the delivery is just around the corner.
I am able to follow every move of my order from the link provided with the order confirmation enabling me to see where the possible problems are and question the service department at Floryday as to why and if they can help or have a solution. This is always met with fast precise response.
I am yet to receive my order and am looking forward very much to feel the quality, sizes and cut.
I will then post a new, serious review regarding my findings.
I can only say to all who have written a review, or consider buying from Floryday that they are a company of their word and do everything in their power to respond professionally to their possible challenges. I would suggest a polite and reasonable approach to their professional team will return an excellent and quality response.
Floryday are unscrupulous. They will not refund your money and they ignore you. They did not give me a return address so I had to use address on package. They do not answer emails. If you want to throw your money out of the window buy from them!
This company eventually refunded but on the proviso that I remove a review on Trustpilot. Still an unscrupulous Company!
Great store. Time saver for a busy person like me. Happy that I came across of a real amazing store like FloryDay.
Well it is now 7/14/18, and still now package. After my first review Floryday did refund my paypal account half of the purchase price. I finally was able to get a tracking number but I am unable to get the link to go anywhere, it just recycles back to the same page. Frustrated beyond words. Will keep updated on the situation. Received my order, wanted to send it back, but was unable to, no shipping info etc. Would absolutely not recommend!
Boy do I wish I had read reviews before ordering. Order still has not arrived almost a month ago. It is impossible to contact them, my tracking number can not be found anywhere, and e-mails go unanswered... wondering if and when I will ever get my order, and wondering what crappy quality I will receive. Consumer beware!
Je suis retombée par hasard sur floryday. Verdict après l'achat de ma première robe: parfaite qualité pour un petit prix. Je recommande vivement!
It is a one stop shop for my clothing and apparel needs. The products are beautiful and budget friendly. I can always go back to this site and buy and buy. I will definitely buy more items from here. Keep up the good work FloryDay.
Thank you Flory Day! I found the dress that I love. I will recommend your company to all of my friends!
Melhor site para compras online. O floryday oferece glamour em diversos tipos de produtos desde calçados, vestidos calças e ate aos mais bonitos acessórios.
Le design et le style sont parfaits comme il est montré sur le site. Je l'ai porté dans une fête et j'ai vraiment apprécié et j'ai eu tellement d'attention.
I bought this dress for my party, it was a great fit and awesome quality. I really enjoyed those moments of celebration. Thank you.
Ich habe ein Sommerkleid bestellt und bin sowohl mit der Passform als auch der Qualität sehr zufrieden.
Preis / Leistung war auch in Ordnung also ich würde wieder bestellen :)
To some degree I was lucky - I received the 6 items I ordered, however, the silk dress is polyester, and the viscose ( rayon) blouse is also polyester. I try not to wear polyester as it is not biodegradable. It is quite obvious that l will not be able to return these items as Floryday has a no return policy - no matter where I looked I could not find a return address. The polyester blouse was 3 sizes too small. One dress after washing by hand in cold water shrunk 4 or 5 inches. Need to use fabric paint on other items.
My initial review of Floryday was scathing. I was not happy with the garments that I ordered. After a bit of difficulty getting in touch with customer service, they took the correct action and credited my account. They even told me to keep the garments at no cost. Regardless, I sent the items back. I am going to give Floryday the benefit of doubt here and trust that the slow customer service was due to the holidays.
Floryday ist Teil meines Lebens und das wird sich niemals ändern! Ich habe ein paar Kleider, und ich komme immer wieder zurück. Das Design jedes einzelnen Kleides ist einzigartig, und ich liebe einfach, wie ich mich fühle, wenn ich sie trage. Ich fühle mich so gut!
Ordered on 4/19 have not received. 156.00 tracked to raleigh. June 4 still in transit. Tracked to Miami still in transit but never knew where in transit.
As of now tracking is not to be found. Very disappointed. After reading some of the reviews i never would have ordered from them. Waiting for a refund, which im sure i will never get. Bad company. Can not get intouch with company
After many many many emails I did get my money back. However I still will never do business with them. The only reason they finally paid attention was because this website contacted them This company is AWFUL. Do not order they will charge for things you do not want and cancelled TEN days before shipping. They hold you and your money hostage. Clothing is junk
Answer: Dear We have sent you an email about how the return offer to your "Grammamlw@gmail.com " with an title of Top solution for you, pls check it and give us a reply. Look forward to hearing from you.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receiptPlease send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for visiting our website. We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews and nice pictures from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. We are sure that our products will not let you down. Any question, please contact feedback@floryday.com, we will try our best to help you. Have a nice day!
Answer: A:: Thank you for your review. Please take our deepest apologies for all the problems you encountered. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your correct order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for contacting. We sent the top solution to your email goldi.r@hotmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.