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Floryday
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FlorydayReviews 1,047

3.4
floryday.com

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Floryday Reviews Summary

Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1935th among Women's Clothing sites.

service
78
value
80
shipping
78
returns
62
quality
78

We monitor reviews for authenticity

AE
1 review
0 helpful votes
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Excellent
September 1, 2018

I am happy with the service and products of FloryDay. I will definitely recommend this site to my family and friends.

Date of experience: August 30, 2018
Canada
3 reviews
6 helpful votes
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Beautiful dress
November 6, 2023

I received the dress I ordered for my son's wedding promptly (I live in Canada). It's beautiful! Be careful of what size you order though. I had to order an XS even though I'm normally a medium. The sleeves are shorter than in the photo. My sleeves come to about. 5 inches above my elbow - a bit awkward looking. And strangely, except for a tiny 'XS' label at the back of the neck, there are no labels on the dress so I have no idea where it was made, what its made of or how to care for it.

Date of experience: August 27, 2018
South Africa
1 review
0 helpful votes
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Great service
August 26, 2018

Love the dress I ordered.
Have received so many compliments.
Thank you for the great service received.

Date of experience: August 24, 2018
GB
1 review
34 helpful votes
Follow Annette L.
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I am very pleased to inform readers that I have received a full refund.
I believe this was as a direct result of my poor online reviews.

This offer was made on condition I take down the first review but I reminded
Them other customers did just that and got no refund. They refunded me anyway.
They state they will also give me the clothes but I not expecting them.
Thank you Sitejabber and the readers who remind Floryday and other companies how customers should be treated.
Annette

Date of experience: August 23, 2018

Why Are We Waiting
August 24, 2018
Previous review

ÂŁ132.32 Down
FloryDay where are you shipping from?, who are your cariers?
I paid extra for a fast delivery so I could have the clothes for my holiday. Disabled so could not run around shopping last minute.
Well I have been on holiday and back weeks (made do with a quick visit to Primark - much recommended).
Still no sign of these clothes.
Tentatively hoping they will arrive in time for my November holiday, also sounds like a need to be on a diet as the clothes are smaller than advertised.
Again Primark may have show them how to do...
Annette

Date of experience: July 13, 2018
California
2 reviews
20 helpful votes
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Proceed with caution
August 24, 2018

Know that the sizing is hit and miss. Know that their idea of "cotton" is questionable. Know that it could take a month to get your merchandise. Other than that, they have been responsive to requests for returns and refunds. You have to contact them through *******@floryday.com.

Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2018
Philippines
1 review
0 helpful votes
Follow Celeste R.
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Great Customer Service and good quality dresses! The quality exceeded my expectations and the dress looked exactly like how it looked on the model on the website. I will be ordering again soon! Highly recommended!

Date of experience: August 20, 2018
GB
1 review
32 helpful votes
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I bought 5 dresses on7/8/18 and received them today 20/08/18. None fit and the quality is not as stated. Judging by all (except about 5)reviews we have all been had! I tried to phone but the number does not exist! I have tried all the web sites given and they are all a jumble. This company should be struck off and if i I dont get this returns addresss within 48 hours I will report you to the trading standards dept and my local newspaper

Date of experience: August 20, 2018
Serbia
1 review
0 helpful votes
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Excellent service
August 22, 2018

Excellent service. The dress looks great. Arrived sooner than I expected. Packed really well. Will definitely use again.

Date of experience: August 20, 2018
Philippines
1 review
0 helpful votes
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Love at first sight
August 15, 2018

I seriously am not a fan of online shopping but the dress I bought was calling for me like it was made for me haha, thank you FloryDay for making this 1st purchase an easy breezy great experience :) I'am now a fan <3

Date of experience: August 13, 2018
Armenia
1 review
0 helpful votes
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Die Webseite ist leicht zu bedienen und das wichtigste ist, dass man wirklich gute Qualität bekommt egal was man bedient.

Date of experience: August 13, 2018
GB
2 reviews
1 helpful vote
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Website easy to use and delivery arrived on specified date well packaged for shipping. Also cannot fault their customer service. Very speedy responses and resolutions.

Date of experience: August 10, 2018
Germany
1 review
20 helpful votes
Follow Valeska V.
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Even though I was rather skeptical about ordering from this homepage, I decided to order two dresses. In my search, I was very specific in ordering only "cotton" products. I found the two dresses under the category "cotton dresses". The dresses arrived and definitely are NOT cotton. They appear to be 100% polyester. I wanted to write a review about it on the site but was just directed to the help-desk. Frustrating and closeted company.

Update: After writing this review the company contacted me to offer me a full refund of the articles if I delete this review. I replied I was not interested in their money and the review shall stay on sitejabber. In the end they refunded me the full price of the two dresses, which is nice and I decided to change the title of the review from "cheap, cheaper florydays" to "Dubious shop with strange practices" and add this "update" to my review.

Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2018
New York
1 review
2 helpful votes
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Although I initially complained about the difficulty in returning merchandise flory day is offering me a full refund. Will let you know when I receive it

Date of experience: August 9, 2018
India
1 review
0 helpful votes
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Great experience
August 8, 2018

Floryday is a very nice online store, There choices available are very wide and wonderful. I would be buying from here often now.

Date of experience: August 6, 2018
Philippines
1 review
0 helpful votes
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Quality Dresses!
August 8, 2018

Floryday showcase so much quality and unique items on their site. You will tend to shop and shop because your options are awesome and unlimited. Try to visit their site now, as you will totally love their dresses.

Date of experience: August 5, 2018
Egypt
1 review
0 helpful votes
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Meine Erfahrung auf dieser Seite war super. Die Kleider sind sehr toll. Ich finde die Produkte wunderbar!

Date of experience: August 5, 2018
Colorado
2 reviews
21 helpful votes
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I purchased two dresses that were advertised as "cotton" both were some sort of synthetic, and neither of them had any sort of label listing the fabric contents or care instructions. Supposedly same size, one fit "sort of" I could get into it but it was tight in the shoulders, the other didn't fit at all.
Also a bracelet that was way too small, and shoes that were too long in the sole, but the ankle strap was too small. I made a claim with PayPal and got my money back.

I decided to try ONE MORE TIME as there was a fancy dress I wanted to get married in. The price was 62.99 with 11.98 shipping for a total of $74.97! The thing was so cheap and thin, and didn't look ANYTHING LIKE THE PICTURES. I guess i should have known better, now I for sure do. I'm going to file another claim with Paypal as the company does NOT GET BACK TO YOU WITHIN 24 hrs like they say they will.

Date of experience: August 4, 2018
Connecticut
1 review
26 helpful votes
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AVOID THIS COMPANY!
August 8, 2018

I have NEVER encountered a company such as this one. I need to return their garbage to them but they never respond. After waiting days & I finally hear back they refer me to web site that you can't log on to. Plus My order took weeks to arrive. Never again will I use this so-called company! You'll NEVER get to talk to a human!

Date of experience: August 4, 2018
GB
1 review
41 helpful votes
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Avoid this company
August 3, 2018

Floryday will not give me a returns address and says it cannot find my order despite my telling them that I have a dress sent to me in response to my online order. Repeated requests sets for an address to which to send my disliked and unwanted address are ignored. Why does this company continue to exist despite an avalanche of complaints online?

Date of experience: July 31, 2018
New York
1 review
51 helpful votes
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This company is horrible. The quality of the the dresses I ordered were shoddy and not true to size. In addition, I spent almost two weeks going back and forth via email (as there is NO TELEPHONE NUMBER TO CONTACT) in order to find out the return process and to get my money back. They only refunded me 70% and held the money for shipping costs $19.99. There website says FULL REFUND and over at least 9 email correspondence, it wasn't until I threatened to get my lawyer involved did they refund me my money. Better off using AMAZON or any reputable online purveyor. Worst company I ever dealt with.

Update: 7/23/18---FloryDay contacted me and tried BRIBING ME $20.00 to take down the review and then they would send me the money. They survey websites and ask people to remove negative reviews; hence why there's no so little information online.

Date of experience: July 20, 2018

From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.


floryday.com