Floryday
Questions & Answers

I purchased a red coat... received it today but it is to small... need a 3x if they do not have the size I would like a refund please.

I have not returned it yet. My question is how do I return these items?

I would like to return goods.

This is the worst customer service been trying to return a item for over a week with no luck so would not buy again

I want to return an item for a smaller size and the Floryday form will just not go through the system. I have tried every which way to no avail!

Thank you for your sharing.

Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receiptPlease send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you.

Thank you for your time.

Best regards,
Floryday