FlipKey

I had read many bad reviews and reports on people's experience of trying to obtain a refund from FlipKey as a result of COVID-19. I just wanted to say that I completed the ‘extenuating circumstances' refund process on Saturday and within 3 hours I had confirmation from FlipKey that my refund had been approved. Today I have received the money back into my bank account - 4 days including a bank holiday! Thank you for dealing with my request so quickly and positively.

Great deal and easy to search. Thank you for the simplicity of finding a vacation location. Just go for it.

I have read positive and negative comments on this site. All I can tell you is that Flipkey is for the person who would like to save money and experience something other than a hotel and it also is good for the person renting who has the extra space and can earn some income. It may not perfect, as hotels/motels are not either. But if you are adventurous and want a place for less than you would usually pay for a hotel/motel, then Flipkey is for you. Do Not expect the Ritz Carlton if you are paying a minimal rate. This company is an A in my book.

Not always satisfied with a room or apartment, but they are always willing to return you money even if policies are strict and they see appropriate testament.

People here were amazing. I have traveled with Flipkey like 20 times, last time in July and I love it when I can make a choice If I wanna be alone and have privacy like the entire home apt or I want somebody to tell me insights about the area around. People there are kind and sometimes even make you breakfast.;)

Pictures are usually the same, the reality is and price is the best on the market.
Go here rather than any other similar website.

Not saying Flipkey is perfect, but compared to other rental websites, Flipkey is way better.

We have used Flipkey for a long period of time, in June was our latest experience with a booking in New York. The best of all is with the least amount of trouble. And even when there's a problem we could always solve it with help from FlipKey smoothly and professionally. Plus, there has never been any payment issue. As a result, we are very confident using FlipKey to rent our properties in the future.

Why is Flipkey the best? Our guess is because Flipkey handles everything from the beginning to the end with a proven system. Their customer service representatives, at least the ones we talked with so far, speak perfect English, are professional and a pleasure to deal with.
I recommend Flipkey!

Giving FlipKey 5 stars because I am impressed by how quickly they responded to 2 queries that I sent them recently regarding cancellation of my booking and request for full cash refund because of my flight being cancelled thanks to COVID-19. I imagined that it would be a headache because of the stories I had heard with other hotel and travel agents e.g. extremely slow or no replies at all. However, within 2 days of submitting my request for full cash refund together with the required documentation, I received FlipKey's reply that I would be receiving full cash refund. The first time round when I contacted FlipKey to ask some questions, I received a helpful and pleasant reply in less than one day. Thank you and great job FlipKey! :)

I honestly don't know what the low reviews are for, FlipKey have done everything they possibly could during the Covid-19 pandemic. I will still not hesitate to use their services in future. Thank you FlipKey :D

First time I used their services, I read these terrible reviews, I had to admit that I had second thoughts about them. After using them, I can say that it's easy to use and I haven't encountered any problems. The payment was easy, everything was smooth.
Now, I cannot understand why then anyone googles them, it pops up bad reviews, when there are websites with thousands of reviews from satisfied customers. This is the reason for leaving my review, I believe that this website's poor rates are UNFAIR.
GREAT EXPERIENCE.

Booked an apartment in Miami, when I arrived the apartment didn't match the description, it wasn't clean and I found bugs. I contacted Flipkey and sent them pictures from the apartment, to show the problem. They provided a full refund within 24 hours, there is nothing more I could ask in this situation. I am satisfied with their services.

I really like FlipKey. They are relatively invisible in the entire process. That is a good thing in that they equip you to do all of your own planning and shopping for accommodations. If anything, you can be overwhelmed by the amount of choice and diversity.

I can't understand all the negative ratings. All my bookings went according to plan and as described. Was a great experience. They even called the host once to check I was OK in my travels. I had to cancel one due to Venice flooding and they gave the refund instantly, with no questions.
I will definitely use again.

Flipkey Review - perfect experience - 5 STARS. I want to tell you that i had a really good experience with Flipkey. We
Booked an apartment and we had some issues with our traveling documents
And eventually we were not able to go, the owner understood and same
Did Flikey. I got my money back and customer service has been very
Helpful. Same as the owner. Overall, an excellent experience and i
Recommend.

The top app which I use while traveling. All sightseeing, useful tricks and interesting tips are included. The big advantage is the opportunity to read references about the particular place from other people. One of the best helpers in a new location.

Friends recommended us try FlipKey and as such we made our first booking to stay in North California for 14 days in June. The process was straightforward and the owners we chose couldn't have been more helpful. Regrettably due to Covid-19 we are unable to travel and our flights have been cancelled. FlipKey and the hosts have been brilliant. With one click of a button we had a hassle free and immediate refund activated by FlipKey and although we were warned that it could take 10-15 days to receive our money, it was back on our bank account within 2/3 days. This included their administration charge. In addition, we received lovely communication from the owners. All being well, we fully intend to go next year and 100% would like to stay with the same hosts if their property is available. It's a hard and horrible time for many so thank you FlipKey for being so quick to resolve. Early indications suggest that it is not going to be nearly so straightforward with the airline with whom we booked flights and car hire.

The most caring company I have ever engaged with. I had a negative incident with a host I stayed with, and sorted it out easily with the help of Flipkey's safety team. The folks I talked with were the best- they listened to me and made me feel comfortable. They did a great job sorting out the situation as well.

Use FlipKey whenever I am looking at St. George Island... have used them twice now. Great experience, great properties, great landlords... Literally everything was as promised. All stars for me

My colleague used FlipKey for a recent accomodation booking in New York. I was surprised by the ease of use and simplicity. We found a great place at an awesome price. So the rest is all history... I joined Flipkey and will be using their services in the future.

Flipkey always worked for me. Honoured all agreements. I have stayed in 2 diff. Private Flipkey apartments in Barcelona, 1 in Vienna, and 1 in Bordeaux. I have stayed in someone's home (house or apartment) in seven different Flipkey's England (in one of them three times in three years) and in houses that were part or all rooming houses in 4 locations in England. In Canada, 7 times in someone's home (Toronto, Calgary, and Vancouver) and four times in an apartment in Toronto or Victoria. They have all been as advertised. When I left early due to dissatisfaction, I was refunded the amount (the host agreed to my leaving). When I lost a key to a lock, the host wanted $700 to install a new lock. Flipkey paid him $350 and didn't expect me to pay anything.

I feel like the company really does try hard to be the best, and takes moves to constantly improve. They are the safest out there, and I like hosting as well as travelling using the site. I really feel that they deserve the BIG 5, never had a problem with them.

Flipkey's Customer Service is Really Good.

Our host was always around if I needed anything and the accommodations was as advertised.

My security deposit was just refunded by Flipkey this morning because we didnt break anything :).

Excellent experience.

Very quick and easy, I would use this service again.
Everything went smoothly.
I recommend FlipKey any day.

I have just read some of the negative reviews about FlipKey and feel that most of them are very, very unjustified.
In case some of the reviewers had not noticed, there is a global pandemic underway and this is impacting ALL companies to a

Greater or lesser degree.

I have successfully rented out a holiday home with FlipKey for over 3 years now and yes, some of the payments are delayed

Currently.
This is not the end of the world.
They used to pay out to us on the day after the guests had arrived. Now if can take up to 7-10 days.
THIS IS NOT A PROBLEM...
Especially since FlipKey announced this early enough for all to be aware of.

FlipKey - keep doing the great job that you are doing. I and my guests are VERY happy with you.

Great website. No security lacking. Very fine options. As an host and guest, I recommend it.
You can chat with the owner directly, and if the host tries to trick you, FlipKey will save you.