Dianne D.

Feb 26 Purchased refrigerator online for our FL vacation condo. Needed it right away but they are not Lowe's, so it was over a 9 day wait. Told the guy who called to set up delivery, Condo office opens at 8am. March 5th. Yes ma'am, we will be sure to tell the driver.
Of course, they show up at 7:30am & I told the driver to go directly to our condo, that I now had to arrange for the guests to let him in since no one can understand 8:00am when office opens to issue a key. Instead, he acted as if he could care less. Duh, I am just the driver, I don't no nuttin. He ended up going to the office, and then leaving and placing the blame on me that the office was not open. I called for them to return but of course, NO ma'am. You will have to wait another week! I said just cancel the order. Still NO refund and it is March 21st! Filed with Better Business Bureau. Getting the run around and nothing but lies. Will never, ever buy from Home Depot again. A small portion of our payment was by gift card. You would think that after being treated like this, that they would issue the total refund to our credit card. NO ma'am, we have to send another card in the mail to you. UGH
AND called Lowe's that same Saturday March 5th, they delivered exact same refrigerator, for LESS, the next day Sunday, March 6th. Best service so DON'T BOTHER WITH NO SERVICE HOME DEPOT

Our last 3 orders, within 2 months, with Amazon have been total disasters. We pay for prime shipping and our order was a month late even though they show it in stock.
The other 2 were Warehouse Deals. The first time I ordered a Polywood teal patio table. I received an ugly dark green rocking chair. Many emails and time wasted to resolve this to our satisfaction. Initially they offered free shipping... what? Already pay for that.
The 3rd order was a dark brown, nautical Polywood set for our condo in FL.(we do not live in FL) This was handled through freight shipping where they dump it in the parking lot so I had to pay a person to take it up to our condo and assemble it. BUT, they shipped a light colored, BAR HEIGHT set. Nothing like what I ordered! Useless to us. They will NOT replace it and tell me Warehouse Deals is a third party seller, trying to divert the blame. We can not disassemble it or waste more money and time paying another person to wait for a return pick up. STUCK AGAIN. Will not buy from them EVER AGAIN! Beware when you buy a so called WAREHOUSE DEAL, that you can waste your time, money, and in the end receive the poorest customer service on the face of this planet. Call centers in India. All that they do is apologize. Never a solution to the problem.

There are other comparable sites in our area but none have proven to be managed and executed as well as Groupon. Each offer displays in detail what to expect and includes the merchant's web site and/or telephone number so that you can research the deal before you buy.

After using several other sites with similar offers, we have always returned to Groupon. Groupon has become our number one source for fantastic deals especially when you can apply their promo codes in addition to the merchant's price. Groupon is the BEST!

Extremely incompetent staff including managers, supervisors. We listed 1 of our condos and felt from the beginning that it would be a huge mistake. First week in March, paid in full for an annual subscription. Spent many hours completing the info, uploading photos. They took our money but never ACTIVATED the listing.
Numerous emails and calls. BIG WASTE OF TIME AND MONEY. End of March and now I have to file a dispute with our credit card for a refund.

BEWARE! I don't know how reviewers can give a business 5 stars when they send a physical card with a zero balance or NOT AT ALL. If you are purchasing a gift card, raise.com should require the seller to provide an online tracking number. Even with USPS you can check the tracking number online.
I had to wait for over 2 weeks, emailed customer service twice. BIG WASTE of my time. Now I have to start over. There are plenty of better gift card brokers as far as price and service out there so don't waste your time with raise.com