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FlipKey
Questions & Answers

139 reviews

Here’s what buyers have asked with answers from FlipKey staff and previous consumers.

4
questions answered
0%
answered within 1 day
Question:

Do you allow 4 dogs

Question:

Yes my daughters are thinking about renting an apartment in the GTA from a family that lives in Germany. They use flipkey and key cafe we are nervous

Question:

hi.. does your website has launched any new service for long term rentals ?

Question:

Hi, we are supposed to stay in an apartment this weekend in amsterdam and are reading all these horrible reviews. Is flipkey a scam?

Question:

how to renew under the percentage plan instead of annual fee

Answer:
If you do, you will loose all previous phone numbers and email address from previous inquiries. Flipkey will raise the rental rate paid by potential guests. In my case rents went from $3500 for a week to over $4,000.00 making my property no longer competitive. Service worked great up until a couple years ago. Subscription fees were raised annually, inquiries were dropping, and bookings were dropping. I contacted Flipkey yesterday and they said they are prioritizing free listings since Flipkey collects a healthy booking fee. Said their plan is to discontinue annual subscriptions. Convinced me that free listing will be best for me and they are going to credit my prorated annual subscription. After doing this, 330 previous inquiries phone and emails were gone! Make sure to capture previous contact info or you will loose it.
By Marshall R., over a year old
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Question:

Any pet friendly ocean front rentals near Lincoln city, or in on 4/21 out on 4/23 2adults, 1small well-trained dog

Question:

I want to know why the owners can't have a better way of communication with Flipkey staff?? YOU are a business and this is not the way a business should be run. If you want to make money, treat the owner's (your way of making money) with some consideration, respect and ability to confer they have issues!!!

Question:

I am thinking of booking through flipkey. The owner has asked for direct payment. All reviews I read about flipkey are bad?!

Answer:
I list my property with Flipkey and VRBO. I finally got my first booking through Flipkey but the folks canceled because Flipkey charged them $300. VRBO's fee would have been $120. I would suggest going to VRBO. Looking at the rest of these reviews, it looks like a crappy company.
By Ken C., over a year old
See another answer (1)
Question:

If I paid them the vacation house Poconos in Pennsylvania, I pay them refundable deposit and paid cleaning the house, I made the deal with flipkey for you the company of flipkey now tells me I have to talk to the owners of the house to ask my refund, that is not responsible, the homeowner tells me that I did not contract directly with him, this contract was cast with flipkey. When you could give me me a responsible and acceptable answer? And give me back return - deposit of 375 dollars. BR20775536

Question:

Contrate un departamento en Roma desde el 8 hasta el 12 de julio de 2016, hace varios meses. Reserva BR 19978799. Direccion: Clivo delle Mura Vaticane 23 Palazzo B Interno 13, a nombre de Francesca Macho. Al llegar, no habia nadie para recibirnos. Le requiero me entregue el dinero que le pague por la reserva, por el mismo sistema que realice la reserva.

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