Not saying Flipkey is perfect, but compared to other rental websites, Flipkey is way better.
We have used Flipkey for a long period of time, in June was our latest experience with a booking in New York. The best of all is with the least amount of trouble. And even when there's a problem we could always solve it with help from FlipKey smoothly and professionally. Plus, there has never been any payment issue. As a result, we are very confident using FlipKey to rent our properties in the future.
Why is Flipkey the best? Our guess is because Flipkey handles everything from the beginning to the end with a proven system. Their customer service representatives, at least the ones we talked with so far, speak perfect English, are professional and a pleasure to deal with.
I recommend Flipkey!