FlipkartReviews 991

I have been a regular customer of Flipkart for atleast 8 years now. Have bought lot of stuff from them time to time. Recently during the August sales, I bought a HP printer from them along with a lot of other things. While the rest of the things were fine; in the printer, the power chord was missing. I raised the issue on 19th aug and they promised to resolve by 22nd. So I kept waiting but no information was received. Then we called agon on 23rd and they said they will resolve it by end of day. 23rd also passed. When we spoke to customer care guy, he said now the issue will take another 2 days. One day again has passed but still now information.

I have been seller and buyer on Flipkart. Flipkart have taken my money and pocketed it as they dint delivered me my product nor gave me refund. Flikart Seller support have also not delivered my return product and rejected SPF claim on no grounds. Please dont buy or sell on flipkart if you want your money to be safe. I am giving 1 star because you dont have the option to give 0 star. I have followed up with them for almost 3 months but the customer care executive have not helped me anywere. The seller support executive are way unhelpfull. Please i request dont buy or sell on flipkart

I have ordered Asus laptop from flipkart and believe the customer service is worst and really disappointing, the package was supposed to deliver on 11th of August and from that day until yesterday there wasn't any appropriate response, hence, I cancel the order.

I came to know that the package was lying near to my location and I don't understand why they couldn't deliver me the package,. Whenever I spoke with customer service agent they reply me wait for some more time.

Stay away from Flipkart and avoid buying as thier customer service team sucks... Amazon is far better or i would say the best when it comes to buying and ease of business. I had ordered a chimney from Flipkart and to my surprise it was faulty and the within 2 days I had complained and requested to return since than thier team just close the issue stating resolved without even checking the comments or trying to understand the issue. I think they are just robots who try to maintain thier SLA. Every time you complained they don't respond upto 3 days and post that they will simply close the ticket stating issue resolved. I have been chasing thier team since last 2 months now... Avoid buying any product as its a nightmare to get support post sales. I really doubt if they have any senior manager who actually monitors or just college boys handling the customer service.

Don't trust this Flipkart. They will promise one date to deliver the order. But they not. I have ordered one washing machine and fridge they kept postponing for 3 times. I was waiting and each time when I called customer service executive they kept giving me fake promises that it will come in next day. Each and every executives were on different statement.One person was giving promise on one thing and other person on other thing. They were giving wrong information.and after all those efforts, they themself cancelled stating that customer is not available at place, without my notification or confirmation. I was speaking to a executive and he was promising me to deliver the order after 3 min when I checked the app, it was showing as cancelled! I ordered refrigerator and have not delivered yet and when I call the contact number of delivery guy (team)which Flipkart has given, they are receiving or responding. I had called so many times when I had the experience of my previous order, but they received promising me that they will call back. But I guess they will call back after one year. After so many try, again one of the executive received and he told he will call back as the order has arrived in a wrong ekart team! Now they are not receiving as expected. I had some important plan for the next day but we have to postpone all our planes everyday and keep waiting for a order. Really very very bad *******@flipkart. Dont trust

Its been 14 days our product is not returned.We ordered samsung AC form flipkart worth Rs *******.The product reached us 22 of July and the AC was having cooling issue.We requested a return on 27 and they give us date of 31 july for technician visit. Till now 8 of august technician has not visited us. They give another state technician no. So he was obviously not coming they keep on wasting the time. Worst return policy our product is not returned yet i think during winters they gonna return it. Kindly don't buy electronic products from flipkart.

My below complaint case regarding N95 masks is just closed without any solution. They just marked it as SOLVED. This is really suicidal for Flipkart and only harm Flipkart. With such unprofessional attitude and unethical business practices how flipkart will survive? Flipkart will always remain a local company without any business ethics that can never ever match the higher standard same as AMAZON. I also had one issue with Amazon but they solved it even before becoming an issue in only one chat. Why should we order on Flipkart henceforth? With my ongoing issue and after going through so many cases on customer care portal I am wondering why did I place even a single order to such an unethical/unprofessional company. Sorry Flipkart. BYE BYE. I am not so stupid that I will ever order anything on Flipkart. Mark my words you will not survive with this attitude in long run.

My case is as below:

'This is in public interest. I am wondering how well renowned company like Flipkart can indulge in fraudulent activities. Because It is very dangerous for society in this way they are promoting serious frauds.

I ordered Venus V4400 N95 masks(NIOSH approved) on 2nd July. The Order ID is OD[protected]. They delivered fake KN95 maks(Not from any approved manufacturer with CE/FDA/ NIOSH). They are similar to KN95 (Not even authentic KN95) not Venus V4400 N95 respirators(NIOSH approved)'