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flipkart.com
India
1 review
0 helpful votes
Follow Nitin L.
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Very poor service
Negivative marking
Not upto the marks
Product book date 07.10.2023 and dilivery time 15.10.2023 know Flipkart says 2 more days will be taken

Date of experience: October 15, 2023
India
4 reviews
145 helpful votes
Follow rani s.
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Its good for online shopping. I brought Samsung J2 mobile from Flipkart. This site provides products at affordable price with great sales offers and services.

Date of experience: January 8, 2016
India
1 review
0 helpful votes
Follow Nishant S.
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Flipkart is fake site
September 5, 2020

My product is sitting in the hub nearest to me but not delivered... and no hope just waiting... nobody is responsible for this... poor service

Date of experience: September 5, 2020
India
1 review
0 helpful votes
Follow Archana T.
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I order studio hair brush & L'Oreal proffessional series, I received the parcel after 15 days of my order placed, when I opened the parcel I didnt received horible products which I never ever order, After that Forward it for replacement for twice it's get cancelled by their side for the reason given stock not available, but still the time I didn't received my refund nor any communication by customer care services keeps my call on holding

Date of experience: October 20, 2021
India
2 reviews
2 helpful votes
Follow Shashank R.
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Trustworthy
May 7, 2019

I am a very satisfied customer of flipkart from 1 years. Flipkart has the best high quality electronic goods and its all services are awesome!

Date of experience: May 7, 2019
India
1 review
0 helpful votes
Follow Ankur C.
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Mera oder redmi note 10 s Rs ******* ka hai. Jo 15 June 22 ka hai. Today 9 Aug ho gya na product mila na refuned. Daily call krta hu sabhi Junior and senior customer care ki recording bhi hai. Wait wait k alava kuch nhi bola jata.
*******583
Name ankur

Date of experience: August 9, 2022
India
1 review
0 helpful votes
Follow Shyam K.
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Flipkart gives us a worst service don't buy any electronic goods in Flipkart because they don't deliver it and the customer support has answer for the product delivery I have ordered a AC on 2nd September 2020 delivery date was on 3rd September but still it is not delivered and when I ask the customer care support they don't have any update and saying that to wait that we don't have any update this is the worst service I had

Date of experience: September 23, 2020
Maryland
1 review
0 helpful votes
Follow Madhu D.
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Flipkart expects only positive review to appear on their portal. Accurate reviews are rejected. I purchased TV and the review never got posted.

Date of experience: May 8, 2023
India
1 review
0 helpful votes
Follow Sunil K.
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Worst experience ever! I faced while ordering front load washing machine, on March 18 2020, and during lockdown the product was not delivered, even after canceling the product on Apr13,2020, flipkart assured they will return amount on 23 apr, 2020, but from my transaction I don't even have a details even i checked with HDFC bank, it was not an issue with bank, but flipkart ignoring me since 2 years where they are not accepting that they done mistake, even they didn't return anyamount back to bank, I was tottaly frustrated about flipkart even I am a regular customer, why our indian startup Flipkart is ignoring our customer, I lost *******/- what other common people will face? Flipkart CEO should see this kind of issue where there employees are ignoring the valuable customer

Date of experience: June 28, 2022
India
1 review
0 helpful votes
Follow Shivashankaran A.
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Flipkart is a useless online market. Never order from them I did my first order from them on 3rd and till today 13th I have not received the product, every time they have a new story for not delivering and now they have audacity to ask me to order again as they have some issue on their side, they say my details are wrong only 2 days back the delivery person confirmed everything and now the customer support says a new story...PUBLIC PLEASE DON'T BUY ANYTHING FROM THIS HORRIBLE AND FRAUDULENT SITE THE ABOVE IS MY EXPERIENCE IN MY FIRST ORDER...AFTER SEEING THE ABOVE IF FLIPKART HAS SOME RESPONSIBLE MANAGEMENT THEY SHOULD CALL ME AND GIVE THE SOLUTION OR REASON WHY I SHOULD BE SUFFERING BECAUSE OF THE IRRESPONSIBLE BEHAVIOUR OF THEIR OWN SO CALLED POLITE STAFF, WHO TALK LIKE PUPPETS AND PARROTS, WITHOUT ANY HEAD OR TAIL OF THEVREAL ISSUE...FLIPKART SHOULD STAP THIS SERVICE SEND ALL THEIR STAFF FOR PROPER TRAINING

Date of experience: March 13, 2023
India
5 reviews
25 helpful votes
Follow Brenda D.
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I order (Ek Do Dhai Whiskey For All All - set of 4 glasses) to gift my friend from Flipkart, I just received this product today from Ek Do Dhai dealer and one of the 4 glasses is broken, I called the customer service at flipkart for an exchange, but as the system is not working I am told to wait for 2 hrs just to apply for an exchange
If its a fragile product why isn't it packed properly. I wanted to gift my friend, and Its delayed so much, and I don't know if i'm gonna receive this exchange or not, and if I get it when will I get my product. Flipkart says 24x7 customer service, yes they immediately answer the phone but no help as I need to wait for 2 hrs to know when will I get my product.
Quite Frustrating.

Date of experience: June 11, 2015
India
1 review
0 helpful votes
Follow Smita C.
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Will never order essential services from them. Horrible experience. I had ordered a whirlpool fridge of 300 liters. After checking other sites. No price difference, the delivery was most attractive in one day. 29th April. I believed that and fell into the trap. Got ready in these covid times to keep my new fridge but in vain. After a day of anxious wait. I got a message product in delivery hub, but the delivery will happen on 5th May. I raised an issue. That attracted very sweet calling employees who kept apologizing and asking for feedback. The words are not of any use if the promises not fulfilled. I gave them a chance and decided to wait till 5th may. The message promptly came wait till 6th. Gave them one more chance and I get the message wait this 7th may. I was left with no option but to cancel, and feel cheated. When I cancelled it said we will deliver by 9th May! Are they playing the fool here.? My money is stuck with and wait to receive it now. If you are ok to wait endlessly with no value for money or time. Only then buy from them. Its never again for me. Just hope to receive my money back

Date of experience: May 6, 2021
India
1 review
0 helpful votes
Follow Kama Srinivasa reddy K.
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I have ordered table on Oct 3 Rd today it's 21 St on 10 th of oct it's showing delivered to me but that was not real scenario i have contacted coustomer care but there is no proper tracking details with them it's almost 20 days still they don't know the solution if a goods or thing is dispatched from seller each and every details be tracked but iam wondered with Flipkart even they don't have such details for this issue iam just gonna wait for 26 th Oct and iam going to file case on Flipkart in consumer court I'll get my all the money with the intrest soon and iam going to make this issue highly rated for Flipkart, guys iam requesting to solve this issue soon if not be ready with consiquences

Date of experience: October 21, 2022
India
1 review
0 helpful votes
Follow Praveen K.
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I just purchase an Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV from Flipkart.com(Order ID OD**************) on 07th Oct. 2021, they don't install it till date, and even not return my money back. Please do the needful.

Date of experience: October 11, 2021
India
1 review
0 helpful votes
Follow Joymoti M.
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Hi all,
I was ordered a Armani watch for my daddy (Order ID - OD**************) I would like to inform you that it was surprised for me totally EMPTY in the Box, inside it was nothing a Holo box, however box was not tempered like little bit damaged miraculously your delivery boy wasn't picking up my call after handover the Box your delivery boy was run away,

Seriously guys, I really appreciate for this kind of gesture, salute you to all MORONS of FLIPKART passed this feedback to all higher authorities

Dear binny shame on you for you guys are giving disgusting sceam services over India.

I'll going to consumer court we will se in Court MORONS, I'll lodge FIR against all of you

I NEED REFUND THE WHOLE AMOUNT $#*!ERS

For further clarification call me at *******595

Date of experience: May 29, 2021
India
1 review
0 helpful votes
Follow john M.
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I trying to get connect with customer care they are not resolving my prblm. Since 10days
Worst service ever I have experienced my life $#*! company with $#*! representatives

Date of experience: May 27, 2022
India
1 review
0 helpful votes
Follow Sonika S.
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Flipkart is fake site.
November 10, 2021

They gives in there adds EASY RETURNS.
But Flipkart has no easy returns.
They are lying. Afyer few returns They block your account. And afer that no activation of account.and the order you have placed and received will not returned or entertained by the Flipkart. So basically they are trying to make fool to the buyers. THATS WHY AMAZON IS BEST. FLIPKART IS CHEATER.

Date of experience: November 10, 2021
India
1 review
0 helpful votes
Follow ASHISH G.
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Order # OD**************, placed on 23rd Oct-22 for two Malabar Gold and Diamonds Gold Pendant JWPD041_Y 22kt Yellow Gold Pendant costing Rs. 5052 (for 2 pieces). Post order delivery date was given, 27th Nov-22, which itself was too late (more than 40 Days). Later order was not delivered on 27th Nov, and they changed delivery to 04th Dec. And at a sudden on 28th Nov, they canceled the order stating it is out of stock.
However, the same item is available on the Flipkart page for a higher price of Rs 5916 (for 2 pieces). They are simply cheating people, by clickbait and holding our money for months, and then simply canceling the order. It's plain cheating common people. Flipkart has been doing this kind of scam to public.
Pathetic customer care department, horrible service. Numerous such orders were cancelled in Diwali sale also. Their license should be suspended for cheating common people.

Date of experience: November 29, 2022
India
1 review
0 helpful votes
Follow Santosh S.
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Raised plenty of complaints. Customer support is useless they don't provide a resolution are the reason for the Delay.

Date of experience: October 26, 2021
India
1 review
0 helpful votes
Follow Priyanka S.
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Product Quality and policy
March 11, 2023

Maine 50cm gold brick removable sticker order kiya tha jiska price rs. 354 hai quantity 1 piece jo no return allowed hai.
Order recieve hone pr product ki quality bahut hi kharab thi or adhesive paper bhi ht raha tha
Flipkart customer care mein baat kar kar k thak gayi
Same response ki no return allowed hai
Lekin no refund allowed toh nhi likha tha fir mujhe refund kyu nhi kar rahe
Bolte hai ye option nhi humare

Date of experience: March 11, 2023

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 594th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484