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flipkart.com
India
1 review
0 helpful votes
Follow Madhan kumar M.
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Flipkart Smart Theif
November 16, 2022

Do not buy any phone in flipkart... I was bought f23 Samsung last week phone was hanging and screen comes out automatically and now a line in display raised complaints many times but no response from flipkart. And they won't replacement device. Its a smart theif and scam online purchase from flipkart

Date of experience: November 16, 2022
India
2 reviews
0 helpful votes
Follow Umesh K.
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The Flipkart is the best place to online Shop from Various Products to many Brands...
It's got More Reliability than any other online store... Quick, Fast, Hassle free Delivery with so many Payment options available for Customers...
Thank You!

Date of experience: November 26, 2018
India
1 review
16 helpful votes
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I have worst experience this time with Flipkart Service. I receive phone on 28th June, after using 2/3 day I noticed issue in network connectivity and sound issue and heating issue faced. Technician visit cancel automatically. After contacting Flipkart they are just answering that our team working on it.My complaint registered 1st July and no solution is made till 15th These is not expected from Flipkart. I received defective piece and they are not replacing it.

Date of experience: July 15, 2020
India
2 reviews
40 helpful votes
Follow Priyanka K.
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Flipkart have maintained there excellence over the years for their services. Flipkart brings in a lot of amazing new categories and products everyday. I was searching for electric breast pump for my wife recently and came across some very good brands offering this product. I bought the farlin electric breast pump and I must say it really was a very good product and very affordable price as compared to other brands. I am really impressed with farlin products on flipkart.

Date of experience: November 28, 2015
India
2 reviews
0 helpful votes
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Self satisfaction
August 28, 2017

Flipkart is an online shopping site. There service is really good. I ordered a stuff which was good but i didn't liked the fitting so i have to return it and they came next day for the pick up and and got my refund in few hours. It was really happy with the service they provide and they got a lot reasonable product for you whether its you or your house anything they have it and a reasonable price.Do try flipkart its amazing.

Date of experience: August 28, 2017
India
1 review
0 helpful votes
Follow Nilesh S.
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Please Don't Purchases products from Flipkart.
Look at this... Thia is my lenovo k6 power temperature report.
I had requested for replacement but jeeves technical had make wong submission about this report after 5 days of my replacement request so now my replacement policy has over and Flipkart said now you want to go for service center.
My contacts number *******383 and mail id *******@gmail.com

Date of experience: September 7, 2017
India
1 review
0 helpful votes
Follow s r.
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There is no customer support email id. When asked over mobile, they have told as *******@flipkart.com but the mail got bounced from *******@flipkart.com
I have not ordered but a product was delivered to me on cash on delivery. When nobody from my family has ordered, I wanted to return and get my refund. But flipkart without answering, taking me for a ride. Most untrustful organisation

Date of experience: August 15, 2022
India
1 review
0 helpful votes
Follow sathishkumar R.
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Very worest
June 8, 2020

I'm purchased tv in flipkar.
They are suffering me at the installation time
Tv delivered on 06. 06. 20
But they are not installed till now
They called me on phone
Sir we will come today, tomorrow and next day
This type of answers they told

Date of experience: June 8, 2020
India
1 review
0 helpful votes
Follow Kavitha E.
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Worst Service
June 29, 2022

I ordered the product... product not received but on Flipkart they mentioned it is delivered... Fake people... Also we are in Chennai they don't even have tamil speaking people in customers care... very worst customer care I ever seen in my life... People who called they don't even know English fully hindi acent people... still I don't know why they put false update... Amazon is much better than Flipkart...

Date of experience: June 29, 2022
India
5 reviews
6 helpful votes
Follow Swagat P.
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Careless...
November 16, 2017

I had a bad experience with Flipkart on purchasing a washing machine:

1. Late delivery
2. Improper updates regarding delivery
3. Wrong update showing cancellation after delivery when cancellation is not requested
4. Wrong update showing product is returned with date and time when product is still there in my home.
5. Non-availability of demonstrator/installer even after 5 days of delivery

Date of experience: November 16, 2017
India
1 review
0 helpful votes
Follow Anjali A.
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Horrible service
May 1, 2018

The most pathetic customer care. They don't background check thier sellers and don't take back defective products. Will never be ordering from them again! They take ages to get back to you and then don't resolve everything.

Date of experience: May 1, 2018
India
1 review
0 helpful votes
Follow suresh k.
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Worst service
October 23, 2023

Worst application.worst service.worst customer care...I had called customer care today regarding refund of Order ID - OD**************. But improper response.I didn't get amount refund correctly.when asked they said I got...but I can see clearly in my application I not got. Called customer care 4 times...there response as this...1.told to reinstall application.2..disconnected my call in between 3. Who doesn't talk 4. Disconnected my call when unable to give resolution to problem..

Date of experience: October 23, 2023
India
1 review
0 helpful votes
Follow Rakesh K.
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Big Billion Day Fraud
October 22, 2018

The story of Big billion days by Flipkart... Exchange your old phone for a new one. I ordered a new phone Vivo V 11 and exchanged my old phone Motorola G5 against same from the site. The order was accepted and everything went okay. However at the time of delivery, delivery boy declined to accept the old phone due to a scratch only on screen, Do they really expect A BRAND NEW OLD PHONE for exchange? Now, I talked to their customer support team, who are actually very rude to talk, much more even compared to the delivery boy who comes to delivery, they say, to submit the phone pictures, we submitted and they approved, but again delivery boy arrived and did not deliver my phone. I called customer care to cancel the order, but they won't do that as well. Lots of hiccups and breach of contracts in the system. Full of flaws referred to as FlipKart.com.

Date of experience: October 22, 2018
Singapore
1 review
1 helpful vote
Follow Biswanath N.
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I have ordered a thermometer and oximeter from Flipkart, they have cheated me by providing the thermometer without the oximeter. They are rejecting my refund request. It's been a month, the support is saying that they are looking into the issue. Pls don't buy from Flipkart, they advertise something and deliver something else.

Date of experience: June 30, 2021
India
1 review
0 helpful votes
Follow Imran K.
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Bad Service
October 19, 2021

Recently I have ordered a Huggies Wonder pant combo, on flipkart big billion day.
As the big billion day has gone so far, no response from team, I am taking a follow up with the team but no one bothered to get it delivered.
As I Have also complained on tollfree but they are disconnecting calls.
Pathetic service, it's all about to make a customer fools on big billion day.

Date of experience: October 19, 2021
India
1 review
0 helpful votes
Follow Chanchal S.
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Took one moth to take an order for a phone, no option to make online payment other than choosing COD, Logestic lied for delivery attempt, no one even called for delivery attempt. I kept asking where is my order, third day Delivery boy says he wont take cash. I wanted to speak to supervisor no one contacted me even a single time, no one gave me option to make payment and finally order was cancelled saying 3 times attempt was done. Three days all my efforts, no one called me a single time. Flipkart support keep disconnecting my calls every time. Useless support, pathetic company who has no value of customers.

Date of experience: June 29, 2020
India
1 review
0 helpful votes
Follow Rakesh K.
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Flipkart not complete his policy. I have purchase vu 4k tv with his 2 year extended warranty. I complain my tv issue to flipkart and his warranty partner from 1st week of June to till date. But not solved my problem.

Date of experience: August 20, 2020
India
1 review
0 helpful votes
Follow Sree N.
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Please don't buy costly products for flipkart worst quality maintained online shopping company so be careful really I will suffring for buy products I ll booking one brand flipkart send another brand with wasted too much time,,,,,, worst customer care services weast time just time pass loos talk

Date of experience: December 13, 2021
India
2 reviews
2 helpful votes
Follow Safwan H.
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Never purchase furniture here, or anything
Waited for a month for a dining table set, order was delayed for 12 days after the promised date and then cancelled.
Reaching out to customer service or escalation team is impossible, they give callback but put you on hold and disconnect.
Incorrect information on the order details, says shipped a month ago at the end of the month the customer service says order is not shipped yet and seller doesn't have the product itself, after a month with wrong updates all this while.
Save yourself trouble and avoid shopping on this pathethic company.

Date of experience: October 28, 2021
India
1 review
0 helpful votes
Follow sanjit s.
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I have purchase i phone 13, but flipkart not deliver on time it's going delay without any notice. I have so many time contact with flipkart customer support but they are not solve my problem. So please guys don't shopping with flipkart try with another shopping site.

Date of experience: March 11, 2023

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484