Swagat P.

They are the worst on every level of providing service.

I registered a parcel on 05/02/19 from Rayagada(Odisha) to Jabalpur. Just out of curiosity, I tracked it online on 06/02/19 evening; got to know it was not even registered at Bhubaneswar. The customer care is telling me that I have registered it on 6th. I failed to convince her that I did it on 5th.

Courier reached Jabalpur on 12th. Till today(19/02/19) it has not been delivered. My friend at Jabalpur called up to the city branch, they said that they don't have a delivery boy. I wondered that they don't have a delivery boy since last 7 days & they are running a courier chain.

I reported this to the overnite courier customer care. For last 2 days, I couldn't reach them. When I got to talk; the lady was rude beyond tolerance. She was literally behaving as if I was complaining her a useless matter and she is listening it out of mercy. She disconnected the call in the middle when I asked what action they are going to take for this delayed delivery.

For a small town like Rayagada where better courier services are not yet available, these idiots are just torturing people in the name of courier service. I suggest to use government postal service which is way better than this one.

I was looking for a tummy trimmer, found one on amazon but the picture of the product was, and still is something else. Many other customers notified that but amazon is happy with the wrong product information.

Anyway I ordered it, I got a shoe rack insted of a tummy trimmer. I asked for replacement, they gave me the one with single spring. The actual product has two springs. I am fed up with calling up customer care, listening their sorry, applying replacement and waiting for the next to arrive.

I had a bad experience with Flipkart on purchasing a washing machine:

1. Late delivery
2. Improper updates regarding delivery
3. Wrong update showing cancellation after delivery when cancellation is not requested
4. Wrong update showing product is returned with date and time when product is still there in my home.
5. Non-availability of demonstrator/installer even after 5 days of delivery

This is regarding the back to campus offer HP is providing with purchase of laptops. It seems attractive and some sellers charge more in the name of this offer. That's OK. Problem starts with registration for offer claim. They don't show all the dealers while filling in the mandatory box in the registration form. In my case it took them 10 days to confirm and send a confirmation mail that I am a genuine buyer to hold right for the offer, even after uploading documents and payment. The worst part is... they need another 4 to 5 weeks to deliver me the offer... and I am not staying at some remote far-to-reach place, it's at Sion, Mumbai. Now they are not even replying to my quick delivery requests as I can't stay stuck for that long at this address for obvious reasons.

I bought a HP15 ac101TU notebook through snapdeal. There was that back to campus offer of extending warranty with some accessories at a discount payment of Rs. 1500, as per snapdeal and hpshopping.in/btc2016. I did all the required formalities including the payment. It has been more than 5 days, I got no clue of the offer. When I mailed to the redemption cell... one of their executive replies with some offer charging me some Rs. 5000. I am feeling like being cheated. Snapdeal... you only advertise for their offers or even care for that service is reaching to the customer or not... I saw the ad of offer at ur site... so you hold equal responsibility for this torture.