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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Too many extra charges. If Delta had a non-stop you wouldn't have me for a customer.
El proceso de selección de vuelos, ingreso de datos y pago es claro y práctico. Mi experiencia de compra de vuelos fue excelente.
After trying to book a flight on another site where I kept getting messages after entering all my payment info, that "One or more of your selected flights is no longer available." I tried FlightNetwork and was able to book my flight at a cheaper rate. Next booking I'll start with FlightNetwork.
Horrible, never received an e-mail confirmation or an itemized receipt, however my credit card was billed.
Very easy booking process. Previous excellent experience with Icelandair business class. Looking forward to this next flight.
Flight Network shows up as the first Google result for flights. If you are quickly booking, you may (as I did) think you are booking through an actual airline. If you try to cancel for your mistake and receive a full refund the moment you find out that a ticket with the actual airline is $100 less ONLY 30 MINUTES LATER, you will be charged a $44 cancellation fee per person (which I'm sure is in fine print somewhere among the 300 other fine print clauses). No exceptions. This is absolute swindling. I went ahead and canceled because I would rather be charged $88 to learn from my mistake and NEVER deal with this company again than deal with a company that maintains and stands by such dishonest and deceptive business practices. Litigation should be brought against this company for misleading and unfair business practices. It is a complete enemy of consumer protection and fairness.
Flight Network wasn't the easiest and isn't very detailed. I don't feel comfortable going through this website. Maybe I'll sing a different tune when the trip is over, but when picking seats, it just asked me for aisle or window, not a specific seat. That doesn't give me any confidence in the rest of the purchasing experience. One page said I got a checked bag include and another page said no baggage included. Not straight forward at all.
Do not purchase from this website. The company charges 50% more than airlines site, they don't have customer service AT ALL and you are screwed if you run into issues with your flight. I clicked on it by accident because it was disguised as an official airline site.
The ticket I originally looked at said it was $130. By the time I checked out I paid over $200 and I didn't get anything special. They nickel and dime you for everything. It's annoying and ridiculous. I travel a lot on Delta and never have to jump through this many hoops, especially for a one hour flight.
Exceptionally confusing booking process, no ability to select seats, and terrible webpage formatting. Will not be using again.
Efficient, convenient, and affordable booking with positive results.
Simple, friendly and fast. Not unnecessary questions. Quick payment approval
I found this process quite easy to book our Flight. Very easy!
Your website is good but The price change was an unpleasant surprise.
Good
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Hello sir
I want to inform you that in my life I did not see like this procedures, while I buy a ticket online immediately after they take their payment they send me the ticket with my receipt directly immediately, so I don't know why you put me on hold and you Already took your money from my account? It's not good. I have been waiting for the tickets and my receipt please, as long as you take your full money I mean the payment!?
I didn't like all the different fees I ll probably won't fly w American again. This time I have no choice
I was disappointed to learn I could no longer use the American Airlines site to book my flight. I found Flight Network unfriendly in that it did not reinforce the idea that I was doing business with AA, gaining points, etc. And, more importantly, I was unable to choose my flight destination and return flights separately. Instead I was forced to scroll through endless possibilities to find a pair (depart/arrival) that met my needs and budget. The site also lacked clear distinctions between different levels of fair: econmy, economy plus, etc. Looks like a money-saving move to met. Very disappointing.
We thought we were directly scheduling a flight with Iceland Air, but somehow we were hijacked to the Flight Network site and were charged us $60 more than if we had directly booked with the carrier. When we went to cancel the Flight Network tickets 5 minutes after booking, we faced a $90 cancelation charge. A scam!
Easy to navigate screens and move quickly from flight choice to final booking. Thank you!
I was shocked at all the charges for every little thing. This is the first and last time I'm going to use this airline and your "service." Using your website, a reasonable $250 flight swiftly becomes a $400 flight. Awful. Also, it is not clear on your pages which airline is being booked. It's fine that it's Scandenavian Airlines but this should be made clear on every page.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members