FlightNetwork

I believe i was tricked into taking cancelling insurance on my trip. You advertise your rate at 11$ for trip cancellation in big letters but you put a small printed message at the bottom of the page that says per person per night. I thought the insurance was 11$ that is why i took it. I had no chance to review the cost of my trip with insurance, as soon as i pressed confirm there should be a screen with the payment review before it became official. I called right away to cancel but was told that the best you can do is 50% off. I don't want this insurance. I feel like i was tricked. I will be contacting the better business bureau as i feel this is not right.

No need to book the flight through this agency. It is much better to book the flight directly from the airline. Much easier to make changes, and better customer service. Flightnetwork.com is just extra trouble with no extra services compared to book the flight directly from the airline. I wish I booked my flight directly from Norwegian airlines.

Also please don't buy something called cancellation protection policy'! I naively thought you could cancel your flight for any reasons and get refund, but it turns out that there must be some reason to cancel the flight, and certificates are needed from the insurance.
I needed to cancel my flight urgently, but the insurance company has no customer care phone number and, after 1 day, they have not yet replied to my email. I contacted the flight network.com customer care service, and they say that insurance will reply within 3-5 days. Well, my flight is in 5 days! What a scam!

BEWARE! They are a complete and total scam. Paid $200 for seat selection. When they airline changed my flight to a partner airline, they said to contact flight network to have them re-submit my seat selection. After calling for a month, almost every day, I was kicked around from team to team and given a complete runaround. I never got my seat selection, and I never got my money for seat selection refunded. They will make your travel experience HELL. I ended up having to pay ANOTHER $200 to select different seats. Stay away- it is worth it to pay more and book through the airline, or a reputable travel agency.

Worst Flight Booking platform

I would rate 0 for this platform. 2 days back I got best cheap offer from this platform from Delhi to Calgary flight. I booked it right away and also got confirmation email, money was deducted from my card. I was really excited for my plan and already started packing. However, today in the morning in my Junk folder I see an email for cancellation of flight. FOREALL!

With no reason of cancellation.
Disgusting service, would never recommend this to anyone

Also, they don't answer calls!

I booked a set time and date, pressed approve and received a different date and time.
When I asked to change it they asked for a 400 dollar change fee - this is where the money is made.
Thankfully I took pictures as below
To make it worse when given an Australian number, it was disconnected and the manager refused to take to me

I've been waiting 2 years for my $1400 refund due to covid cancellation.
Flightnetwork has said Qantas only refunded $504 of the total amount - which they received.
After speaking to Qantas, they said the entire amount Was released back to flightnetwork.
So it's obvious that Flightnetwork has received a full refund, but are only partially refunding the customer, and pocketing the rest.
I tried to rebook my flights, but was told I would need to pay over $2000 in fare difference... even with $1400 in credit - the actual plane fares were $1420! SCAM SCAM SCAM!

While booking the ticket they say you can cancel the ticket in 24 hrs, but when try to cancel they charge $57 cancellation fee. ***This i find a real cheat***, why can't you mention about the cancellation fee at the front page itself. Very bad customer service****

My flight cancel! 30 euro fees for refund! But no refund. No answer, nothing. In phone you can't reach them, they sent you to check your refund status on your page) what is shows that flight is okay, even a airtight company ( in my case gulf) officially sent a note about it

I make an online reservation on March 20th for a flight from Paris to Bali for a total sum of 1529, 20 and I am called to confirm the reservation, I confirm and I see 5 days later on my bank statement a levy 1529. 20 and another additional levy of 1000. They justify this as an extra because the flight was not available and say that I accepted by phone, it's totally wrong! And they send no invoice or email. I file a complaint immediately against this company. The flight does not even cost that price on the website of the airline!

My experience:
-no customer support
-abusive company practices
-will leave you stranded in foreign countries
-do not honour terms of sales
-abusive company agents
-over charge
-will book you in to airports where you need to obtain Transit Visa's to connect with other flights = time, money and stress

If you want to avoid self abuse then at all costs avoid this company and tell others too as it can be considered a compassionate act.

I always use FlightNetwork to book my flights and I've just had confirmation that they are the best! An error was made on a flight I booked and I noticed it right away and immediately called them. They were able to help me and did not charge me when I was well aware that they were within their rights to charge. I am very appreciative that they were able to make the change without charge. I know that isn't their policy but they were able to help me this time. Thank you FlightNetwork!