FlightNetwork

I hope that the current crisis in the airline industry makes this terrible company go under once and for all, as they are negligent criminals who treated me horribly and cost me so much money this past fall. Reading about the rights of passengers currently struggling with travel and airlines and travel agencies, I'm reminded of their abominable service and how much money they stole from me (about 2000, a lot for me on a 500$ one way flight). Flight Network is a dark and traumatic memory for me. I hope the company does not survive to hurt more people.

I am having a sense that they are having what we called malicious good review! I booked my flight on this website and I got FRAUD! I came here to see the review. I found once somebody leave a low score review, the other day tons of "people" would come and leave their "good" review! It is not normal that nobody is rating them 3/4 stars. It is either 1 star or 5 star. Apparently they are hiring people to give them five stars! Nasty! I have already had my legal consultant scheduled.

Im trying to book a flight first from Quebec to Toronto. It seem the flight is with availability but i cheked directly on the Airlines and seems that there is not schedule for the same flight in the next months! How is it possible.

Good in customer service.
But policy is very bad.
Just for changing dates they charge full amount of the ticket for 2 way ticket in one way price

Even for cancellations they charge min $300-350
Better if anyone want to buy ticket pay extra $100 but book with airlines directly.

As flight network takes cancellation charges then new booking charges
Refund also 50-60% deductions.

I booked total 7 tickets for India from calgary 4 from air Canada and 3 from from flight Canada.

Now if I want to extend any ticket flight network is the worst in that case as for extension they provide new 2 way ticket in price for just extending return ticket while the case with air Canada it charges just $100-150 max $200 and issues new ticket.

If you go through Google flights as well please I request you all not to book through flight network.

I have been fighting with this company for months. I cancelled flight due to furlough. I even bought the extra protection on my tickets. It took me 2 attempts but my credit card company citi bank refunded me every penny. So thankful someone out there has your back because Flight Network was a nightmare to deal with. Never will I ever use a third party company. I had the WORSE experience with this company! My friends say that's what I get for trying to be cheap lol NEVER AGAIN. I would rather spend a little more then lose it!

If you see this review run away from them. Straight up scammers. Awful customer service. Not like a rude type. They're like useless, incompetent type. Kept me on the phone for 59 minutes and at the and they said you have to call the airline and sent me away.

Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!

If u want to get stuck on call with their agents for more than 20-30 hrs combined, only then choose flight network.
My flight was cancelled by the Airline 2 months ago, still none of the agents know how to help. Have called around more than 20 times and waites for about 1-2 hrs everytime. None of the superior call back.
Worst experience and worst customer service.

Please please please if u need peace of mind, don't even think about checking prices here.

Husband booked with flight network. Even though they advertise with refunding the difference when the flight price goes down the moment you actually see it happen and notify them they pretend it is not so. All sorts of lame excuses like: we don't see it on our site, even though you have the site open and send them a screenshot...

Or in short, they break their promise and tell you basically you are crazy.

Pretty sure this was our last time booking with those guys.

They genuinely do not care about their customers, the human behind the ticket that was bought. Be careful. Don't expect the amount reflected on the site is accurate or that they will answer your questions or concerns. They do not take accountability for any experience that their customers might have. They have no interest in taking any critique to better the experience of their customers. Very disappointed and will NEVER use them again. Just another big corporation that has lost site of the individual experience. Don't fool yourself, they really don't care, as long as they have your money.

They changed the conditions of my ticket sneakily on their own without my authorization after my initial ticket has been confirmed and issued to me. Can you imagine what will happen to you in the airport if they make your electric ticket void without your agreement and issue another ticket to you with a different condition?

They give you a number which you are not able to talk to anyone but able to hold on line forever. Their customer service MAY reply your email after 3-5 days but never answers the exact question and solves the problem. I've purchased tickets from them since 2011 and thought they were good, but now I know I was totally wrong.

Don't buy tickets from them or you will definitely regret when here comes a trouble. I have waited for their response for a whole week before I make this review.