Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not Getting Immediate booking confirmation along with the AIrline booking code or ticket no. - some airline need ticket no. And not third party reference and in case any changes is required I need to get in touch with you via direct phone call
This airline had lots of questions and took longer to book the flight. But if I get this time and a direct flight, I'll be very happy.
Muy buen aopcion de compra z... z. z. Z. z. Z... z. z. Z. z. Z. z. Z. z
I vehemently resent the time wasted and effort required to respond to attempts to coerce additional monies from customers for service upgrades and insurances that should simply be included in the price of the ticket, as they were in the past. Paying for a flight and then paying separately to have a seat on the plane is absurd and nothing more than an offensive and greedy money grab. Instead of making all customers feel appreciated and valuable you have established a caste system of inequality that regulates some to the back of the bus, not because of race or creed, but by income.
The webpage was inconsistent with fees. Configured so you feel as though you need to pay for services or fees you don't want. The "no thanks" boxes are not prominent and not consistent across the questions. You really have to pay attention not to select for additional charges.
"Hello,
We would like to thank you for your feedback. It is important to us, as we can keep improving our website.
Best regards,
[Fligth Network] team"
Easy to follow screens and format! Able to return to previous screens without losing any data. Took very little time to complete!
Very easy to book Airlink flight for later this year. So far so good but I don't travel till end of July so will hope everything stays good.
Booking was smooth but after making payment a pop up said the cost increased $100 and I felt like it was hard to determine if this was a tru cost or just an add on since I was already committed to booking.
It was not a good feeling from a customer end
No mention of ticket prices varying or fees for entering countries or why my tickets went up $114 dollars above the agreed upon amount at the very end.
A little confused about baggage check. It appears that I can check at the airport for less money so I chose not to check baggage on line.
So the booking process was very easy, easy website to navigate around. My trip isn't for 6 months so we will see how the rest of it goes.
Attempted to fill out my information on-line 2 times... did not know why I was unable to book. Logged out of website, waited for a while and when I signed in... it no longer had the flight I wanted?
Sometime later I sent an email and I was able to complete the transaction.
All the add Ons are ridiculous, Who flies without anything, just include baggage with the flight scam, sure puts a damper on travel
I booked a multi-flight ticket, found a good price, even selected my seats. I entered my credit card and several minutes later I was informed I needed to refresh the page and try again. When I did, all the flights had disappeared.
It was not clear that you had the option to NOT book seats. The price increased by $40.00 in the time we were booking. I t was not clear that random "price increases could occur during the booking process. Still not sure what "accessibility" could be that cost $40.00
I was looking for the one way ticket with ELAL and I found it on Flight network.
I had never used this site before.
I had to go back several times because I did not see where I can compare prices ect.
I hope you send e-mail a couple days before the flight
Way too many boxes to add extra charges and say no thanks. Too much money to have a bag, it's almost half of the ticket price.
Web site is user friendly. It was super easy to find flights, book tickets, and select seats. I could also add my Delta frequent flyer number to my profile!
One has to refuse every little option. One should be able to just pick the options I want and not have to actively refuse something.
Quick fast and easy. I can't write much since my first time booking with Flight network. Will write more after my flight in May. Cheers
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
"""Hello,
Please note that all the additional services available on our website during the purchase are provided to the passengers to make their travel more comfortable and pleasant, especially in some cases where some passengers need further assistance than others. None of these services are obligatory or pre-selected.
Additionally, the terms and conditions on all of them are available before the purchase, and in case you are still not sure about the specifics of each product, you can always reach out to our support to receive further guidance.
Best regards,
Flight Network"