On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I booked a flight and found out that evening that my Mom is really sick so I canceld the flight.They charged me 25% of the ticket price to cancel and will give a flight voucher for 25% less.What an awful experience
Is commended for competitive prices and prompt ticket delivery, often within minutes via email. The booking process is described as faultless, with clear information and no deceptive pricing tactics. Reviewers value the site's flexibility for rescheduling and overall reliability
Siempre que utilizo Flight network, respeta los precios publicados en las paginas de busqueda, y la adquisicion de tickets aereos se concreta rapidamente y con total seguridad
Lots to choose from in the process. I would rather not have to pay for a seat, at least a basic seat should be included in the fare.
Couldn't get my e-ticket. Couldn't log into the iceland air account right after setting up an account. Couldn't apply on line with the ETA and know I need this.
I searched on Maya Island Air to book a flight. That search article got me to a booking site but it was your site not Maya's. You listed Maya's flight schedule so I booked but then thought something was wonky. I discovered it wasn't Maya's site and then found it an realised I could book the same flight for $50 less directly with them. I thought what you did was deceptive and was going to cancel my reservation and book with them but while their charges were refundable within 24 hrs yours are not. I thought all flight reservations booked in the US had a 24 hr clause. I may look into reporting and challenging your unethical practices
The system held my initial card hold and added it to my current purchase. This purchase was paid on 11-28-2025 approximately 3:15 pm
OK, will always fly your airline and but it took almost 24 hours to get this but guess what you're still better than miles and more.
All good ssgbadbsfgndhjmfjk, dgfnsfgbsgjmdsfgnfhjkmsfgbhsghadfb
Misleading pricing - everything is an extra - able to use ticket for another flight - carryon Bag - receive Text messages
Only flying Breeze because only airline that fly's direct to Myrtle Beach- would not recommend
Facile comprehensible efficace je suis entièrement satisfait
So far okay. AKJSHDGkajs dkjhasGDKajh dkaSGHD Kjahsdg kajSHDG kjahsdg kjaSHGD
My experience with FlightNetwork has been extremely frustrating and has raised serious concerns about their transparency and business practices.
I requested a cancellation on June 11, and the agent clearly confirmed that I was eligible for a full refund, with an additional $150 cancellation penalty fee, which I paid immediately after receiving their written confirmation. Despite this, FlightNetwork later claimed my cancellation was never confirmed and even invented a second "cancellation date" that never happened. They also insisted they "never charge cancellation fees," even though I have written proof from their own agent confirming it.
Another major red flag: a company called LookMyFlight somehow had full access to my booking, cancellation details, and even the bank dispute information. FlightNetwork now claims they have "no connection" with them, but LookMyFlight emailed me about my cancellation on the same day and issued the receipt for the $150 fee. This is extremely concerning and completely unacceptable for a travel agency handling customer information.
For months I have received contradictory information, denials, and shifting explanations. My booking disappeared from their app immediately after June 11, and multiple agents told me my refund was being processed — yet nothing was ever returned. Their customer service is inconsistent, confusing, and in my case deeply misleading.
I am now pursuing this matter through formal dispute channels because FlightNetwork has failed to honor the refund they promised and confirmed in writing. Based on my experience — and after seeing many other similar complaints online — I strongly recommend booking directly with airlines and avoiding this company entirely.
Wanted to check sports equipment (golf clubs) but found that is not possible on Flight Network reservation page; this makes me completion of my arrangements not possible until I reach out to the carrier to finish checking sports equipment. This requirement is an Inconvenience, in my opinion, however I am more than happy to learn from Flight Network as to why this is necessary. Looking forward to receiving a reply. Thank you.
The Extra Charges are absurd. They even have a charge just in case they go bankruptcy. The seats are super expensive and the bags are super expensive. More expensive than the actual flight.
I buy tickets from them and they sold it to somebody else and I I call them for help and they are not helping at all so I don't recommend they are scam
GOL Airlines webpage has had severe disruptions, and I could not book the GOL flight through them. This option appeared--and I tried the FlightNetwork. (I was looking for a specific flight.) Straightforward and efficient--and completed process to my requirements. I think it might have cost a few dollars more--but it was easy and worth it.
You guys won't let me check in online or confirm my booking, keeps sending the same email authentication and restarts me every time, no clue how I'm supposed to figure out my connecting flight
Hi
I was looking to buy tickets from Mumbai to Coimbatore by Indigo and was searching the web to book tickets directly through Indigo Airlines. However I mistakenly ended up booking through Flightinfo whose Logo appears similar to that of Indigo Airlines.
Result was that I ended up paying double the fare than offered by Indigo Airlines.
I tried to reach them by email but No Response.
Please be careful booking tickets!
Everything was going fine until you jacked up the price by nearly $300 as I am paying, literally in the process of paying. Also the fact that I am traveling with a child you want to charge an extra $10 for that! Who wants to sit next to a little kid that's not their own! Not good customer service.
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney