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Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 225th among Plane Tickets sites.
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Before booking, the system says cancel before midnight and it's no problem. There is one problem, the $75 cancellation fee. I had tried to cancel immediately when I noticed on the processing email the dates were wrong. So I tried to follow the process to cancel and was prompted to acknowledge the $75 cancellation charge. Then tried to change the day and was advised the penalty was $922 in addition to what I already paid for the ticket. Then I called and asked for the fee to be waived as it said you could cancel for a refund if it was before midnight. It had only been a few minutes. The full price is refunded and they charge your credit card for the cancellation separately.
Great experience, just wish there were more deals. Would totally use the service again for my traveling needs
I heard of flighthub through my nephew. I can't believe I have booked so many flights with out using it. I fly several times a year. Flighthub will now handle all my booking.
The booking process was cheap easy and simple! Flighthub is reliable and was the most affordable tickets i could find!
I like the flight details layout, and the UI experience is good. Also got better rates than Kayak. Only issue is the check out seat selection. It's not clear that you can scroll down and still continue without selecting the optional paid seat selection since the Proceed button is greyed out.
I like the price that was given, it is pretty nice and the booking process is very easy. I have been eyeing on this flight for quite some time and flighthub gives the best price among all even compared to the airline itself!
Easy to use and straight forward, but seems a bit outdated in terms of style. Kayak and Google flights look far more modern. Not a big deal but it would make the site more attractive.
The site is so easy to navigate and the deals were amazing! I had been looking for tickets for a European family trip for months. The best deals were only on flight hub
Good flight I had experience and I always used the flight hub, and my son enjoyed the flight also. Awesome awesome
I had an easy efficient experience with flight hub. I have already passed the word on it"s excellent service.
Thank you
Every time before i decide to book ticket with other compani i have been checking on flight hub and never dissapointed, great prices, thank you
I was searching for a website where I could get the best price for my next trip and I found it! I seriously took hours comparing prices, I couldn't be happier with the results, the website was so easy to use, everything went smooth, this is the way I'll book my flights for now and on for sure, thanks!
Flight options presented clearly. There were no hidden fees and it indicated clearly that prices were in Canadian dollars.
I liked how flexible and clearly laid out the booking process was. I got a fantastic deal on my upcoming trip!
Flighthub has yet to fail me. I always try and find the best prices and compare different sites but nothing compares to what flighthub offers. Speedy booking, processing and airline confirmation. All thumbs up for flighthub!
It doesn't really explain if it's free or not or how much it would cost. Other than that I'm happy with prices
My 2 week return trip from B. C. to AZ requires 6 planes. So easy to let FlightHub watch for the price shifts and layover times data, followed by some simple clicking to arrange tickets. Very Satisfied!
Easy booking, easy to read, secure credit card. Will definitely use this site again. If I were to win it will go towards next booking of flight trip
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
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