On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 219th among Plane Tickets sites.
We monitor reviews for authenticity
The only thing that would have made my experience SO much better, is if there was an option to add passengers. Because there was no way to do this, I had to buy two of my tickets separately. If I had a way to add my second passenger in while I was purchasing my ticket, then I would have rated this a 5 star experience.
Thanks for taking the feedback!
I have been using this website for quite a while. It has been good most of the time, but back in 2017, I booked a flight to Philadelphia. The airline canceled my original flight itinerary, the flighthub.com changed us to a new flight. But I don't know where and how they screwed up, after they changed our flight by Delta, when we got to the airport, airline clerk told me our new flight tickets weren't valid because flighthub.com did not issue us a new sets of etickets. OMG, we almost didn't make it to our flight. Thanks to the airport Delta agent, they managed to ask Westjet airline to reissue the new sets of etickets, so we were on our way as planned.
Be careful when you booked with them, particularly if the airline changes or cancels your flight, make sure flighthub.com issue you a new sets of etickets. You have been warned.
We usually booked directly with the airline lately, it is safer.
Not good and not bad experience ok I didn't get full refund at my cancelletion
I live far from my husband, and any chance that I get to see him I do not forget to go online on flighthub and book my tickets! It has always been one click away and I have never had a single problem in past 5 years. So thankful for that. Many more to go
I just discovered Flighthub.com and was surprised by the great prices. Booking goes quick and it's easy. I booked a few single flights on the site and I will come back for tickets for my next trips :)
I am very happy with flight hub I highly recommended it
I knew the flights I wanted and easily concluded the reservation.
Just booked my flight to Toronto... got just the flight I was looking for and it came in $6 cheaper than on the actual airline's website! Yay!
Site was very easy to use and the transaction went very well
Cheap price flights expired so fast before I try to pay, but it was easy and fast searching.
We have come to rely on flight hub to find good deals on multiple airlines. The way flights are sorted makes it easy to quickly find an itinerary that works for us although flights are not always the most ideal timing it works over all! We have booked several international business class trips and it's always been a good experience.
When I purchase a ticket on line, It came out many choices and I can get it as soon as I need it thank you
Quick and accurate booking, cheapest options available and compare with other (Expedia) faster proceedings on final confirmation and payment
Thanks
Every flight I've booked has gone through this site and I find the best connections and cheapest flights. Awesome service!
Very easy instructions and easy to book! Overall a decent experience!
Good experience with Flighthub. I have used this service before. No complaints.
Painless, very easy to book, well explained all the way, awesome, I'll be back to you again... thanks
Flighthub has always given me the best deal and kept me well informed on time for my next flight.
I recently had to cancel and re-schedule a flight and this experience was to my entire satisfaction.
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.