FlighthubReviews 5,068

So, my wife and I had an easy time booking tickets with Flighthub. The problem was when we wanted to make a change to the reservation. We were charged fees to cancel it, and fees to re-book it, and we were also only allowed to re-book the ticket on the same airline to and from the same destinations. Basically, we ended up with a credit available only for use on United airline and only at the same destinations that was worth what we paid minus $350. We tried many times through many media to reach out to their customer service, receiving either service from a call center in India that was staffed by folks who could not understand what I was saying or receiving 1-2 sentence email correspondences from their "escalation team". I understand that they deal with airlines and airlines have their own fees, but as I see it, if we are assessed a "cancellation fee", then we should be returned the value of our ticket minus that fee and be able to use that credit on any airline we choose. Otherwise, we should be assessed a fee for changing our reservation within the single airline, and should be able to use that credit from any location within the same airline. As it stands, we were charged fees to cancel, fees to book, and are limited to using only one airline to fly from Toronto to Chicago. Customer service was no help at all. The most pleasant experience in dealing with them was the hold music. I will never use this service again and cannot more strongly recommend that no one ever use Flighthub.

I booked my flight to Ontario with Flight Hub, although my ticket was slightly delayed, it still arrived on the same day of my booking.

They show you a cheap price but during the booking process they add on a whole lot of hidden fees like cancellation insurance, EVEN IF YOU HAVE DECLINED IT. If for any reason the website refreshes during the checkout they default it back to yes.

You wait 25 minutes to talk to a rep, immediately get cut off and have to try again, and again. Eventually you get to speak to a service rep and get your payment refunded, but what a hassle.

I hate crooked web sites like this and would NEVER do business with them again. I regret buying from them and wish I had stuck with Travelocity.ca

My mom and aunt who are both senior citizens booked a flight for 2017 with FlightHub for the first time. They didn't notice or were unaware of the Best Purchase Guarantee as the option is pre-selected. They had no intentions of cancelling flight same day as the flight is for 2017. When they contacted Flight Hub, they said they could not do anything for them. So ridiculous that two seniors on a pension have had to pay this charge for no purpose or benefit to them. Flight Hub would not offer any other options to credit the charge back to them. I will never book with Flight Hub in the future and mention to friends who plan on booking through this site.

I have been trying to get a cancellation email for booking #009-107-441,7passengers reservation changed to 3passenger with the other 4passengers re-booked... I have been calling customer service repeated but flight hub can't seem to provide me with a confirmation email for cancellation of the remaining 2passengers... now what they do when ever I call is to put me on hold for 45mins to an hour then put me into a satisfaction survey that the number 1 for poor rating of customer service doesn't work... lol... you push the one button on the phone and it keeps saying it hasn't receive your response... go figure... other times they just leave me on hold until I get tired and hang up and then call back again... now I can't seem to get this resolved... anyone out there experience this?

I just want a confirmation that the remaining 2passengers have been cancelled and my money will be refunded of course less the airline cancellation fee... now I have to carry both charges on my credit card until this is sorted out... when it rains, it pours...

Extraordinary servoces and simple to book. Have heaps of flights to a considerable number of destinations

Our round trip tickets were booked and bought from Flight Hub on January 3rd. When I was searching for a flight, I remember researching about Flight Hub's legitimacy as a travel website.

With a great online reputation and presence, I suggested to my husband the website and he said it looked like he could trust them. Overall, the travel experience was pleasant and convenient.

I've tried booking from Expedia before and the experience with their customer care service was horrible. I decided to try out Flighthub to see if they offered good services and I'm glad to say that they do.

Select your destination, choose a date, choose a flight class and click search. Now wait for the magic (and by magic I mean incredibly cheap flights).

I just flew to Cali last month and I now miss the heat (coming from a resident of good ol' Canada). My ticket was bought off flighthub

I used this service twice, first when I went to Ibiza and second on my trip to Cairo, and it is so easy use from start to finish, excellent service coupled with affordability.

FlightHub is getting better and better. I searched for a flight to Manchester a week ago and did it again today. For some reason, the ticket's prices went lower.

The agent I spoke to the other day was also the one who managed my ticket booking to Melbourne. She was kind enough to wait until I finally decided which airline to book with. I do some research before selecting an airline, btw.

Very efficient service when booking and although I did experience some results not loading fast enough, I just waited until the loading was finished.

It's fast and easy, my dad was able to book his own ticket and he's not even that good in computers.

Flighthub's offers are better than most airlines and they have far more flexible deals.

I didn't know how to book online so i called their telephone. The lady was nice and explained the whole process to me. She was knowledgeable and kind.

I always worry about booking hotel rooms online as I've experienced being stuck in a decrepit room (which was advertised as a "premium" room) before. Luckily, the internet and customer reviews are already commonplace so I tried Flighthub's hotel booking. I was truly pleased.