FlexShopper

It's good for people trying to establish credit an get stuff you need with affordable payments you will pay more for the items but it is very affordable payment for people who can't pay out right

I was really let down by the hidden fees and the unclear terms. I was under the impression I would be paying off my item in a few weeks but when i went to settle the balance the buyout was higher than i expected. It felt like they weren't upfront about the total cost

I have been with flex shopper for years now they took money out of my account and blocked my emails and chat on their page. Was told the money would be returned, but still waiting past the days they told me it would take. Stay away from these people.Lease #: 11ED00F8B27F
Lease Details
June 16,2024
Status: Completed
Ninja - Foodi 6-in-1 8-qt. 2-Basket Air Fryer with DualZone Technology & Air Fry, Roast, Broil, Bake, Reheat & Dehydrate - Dark Gray
Lease #: 5840CF2CAD7B
Lease Details
May 11,2024
Status: Completed
Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Blue

Beware your credit card info is not safe even after your payments are complete. Nov 26 2020 over a year after my final payment my credit card was charged twice. No email, no phone call or letter to alert of a problem. My account shows completed but once i contacted then 2 mysterious payments are now due. I caught them red handed. They are stealing plain and simple. Opened up a case with the better business bureau showing them the proof of completed purchase on the flexshopper website. SCUM OF THE EARTH!

I was tricked my a mechanic to sign up for a flexshopper account. I had to pay weekly and was $200 shy off paying it off. I asked the customer service rep for a ONE day extension since my payday was on Friday. They said no and now I'm getting threatening emails saying I owe $1800. They keep blowing up my phone harassing me with random numbers. This is by far the worst company I have ever experienced. I lost my job a year ago due to a disability and tried to tell them that hoping they would send it to collections and i can deal with it when mu spine heals. They were very rude to me and to this day continues to harass me. This company is beyond predatory. They trap you into loans they know you can't pay. Adjust amounts as they see fit. Call you daily from scammer numbers. And are just all together the worst greedy company ever. Heed my warning do not use this company.

I ordered tires through Tire Agent, financed through Flex Shopper. I ended up sending them back because they were the wrong size. Tire Agent was great by staying in contact with me about the refund. Flex Shopper was horrible. Never issued me a refund and after spending months trying to get an answer, each time they had no idea what I was talking about and were very rude saying my account was past due. Every single agent I spoke to did not understand that I returned the tires and Tire Agent sent a refund. It was horrible and they just kept taking payments out. Never again will I use them

Talked on the phone with agent, Jules, about an account issue and he solved my problem right away! My available balance showed correctly, but when I put something in the cart it showed incorrectly. The problem was Safari browser. He instructed me to change from Safari browser to Chrome browser then it showed and allowed for checkout correctly just by changing browsers. Great job with customer service in a friendly, helpful, accurate and prompt manner, Jules!

This company advertise 90 days same as cash. They take out less than the amount to pay off the item. After the 90 days they charge a 65 % interest rate on the original amount of the loan. They never contact you to tell you that you will be charged it that your short on the final pay off. For a $1400 purchase I have to pay an additional $2600. This is unacceptable lending practice and they should be placed in jail. They advertise in places like pawnshops and predatory lending is how they are in business.

My orders would get cancelled. I had no idea why. They sent a message that looked like spam that said to reply and attach a bunch of personal info to verify it was me. NO security for my information, and when I contacted an agent she/he was rude. Against my better judgement I sent all the information and now they say it has not been received and I need to speak to management by phone.

BAD! What kind of company does not have accessible website online? So I got 4 tires from NTB "Continental" ones, I purchased them through flexshopper, since my credit was low. So they begin to deduct from your bank account, every week, which is insane, but I needed the tires. So I call one day and ask well "how can I see the payment history?" and the lady said "is going to take 24-72 hours for me to send it to you", yet is been weeks have not received nothing! So I called again to pay it off, the guy told me the same, no access just with talking to them. Who knows maybe I paid more than I had too because never saw a single payment history or record in my hands. I'm glad I payed it off. Honestly don't get them, do your research first!

Exceptional customer service and respect. I could stop there as it is enough said, but why?. I'm going to continue letting others know what true leader of industry That Flexshopper is. Every conversation I have had with the staff at Flexshopper has been pleasant, handled with knowledge and a resolution Is always found. Whether it's a billing issue or something that I'm not quite clear on, the empathy and instruction given to me by your team is phenomenal. I enjoy how quickly issues are resolved and the ease of use of your website has been a dinosaurs best friend. Product availability and variety is simply the best, bar none. Keep up the great work and I will keep up with my part by spreading the word. Last, yet not least, the family is loving our new dryer.

Profoundly grateful
R. Archibald & Family

Total sham! If you want to pay triple for something, then by all means, this is your company. You'd be way better off to put the electronics or appliance on a credit card. If you buy $400.00 dollars worth of stuff, expect to pay back $1400. 00. That's around 220% interest, and yes those are real numbers that I have personally experienced. It's a total con! Expect to give a checking account routing number, and for them to take pretty much whatever they want out, whenever they please.

Don't be like me and create an account with this "company" without doing your due diligence and research on them... I just learned the hard way. Placed an order 3 times for pickup from Best Buy. They have the item in stock at the store and online. Each time I placed the order for pickup, it would tell me it would be shipped instead of pickup. I keep trying to call customer service to cancel and NOBODY ANSWERS. After doing research online, because nobody will answer my calls, I've learned that they normally can take weeks or months to ship an item, if at all. Read real reviews online (not fake ones they add) and you will see what i'm taking about. Best buy ships items immediately after being ordered when in stock, so Flexshopper doesn't place an order when you do with them, but tells you they do. This is a deceptive sales practice and is illegal. I will be contacting my states attorney generals office.

I've used Flex Shopper a number of times over the past two years, and my experience with them has always been great. When I moved two years ago, Flex shopper allowed me to be able to get some really quality furniture and a new, much needed laptop for grad school. The weekly payments are manageable and reasonable.

Also, their customer service is GREAT! They are extremely attentive and helpful at all stages of the process. You have an actual person to assist you throughout your lease. My account manager, Cynthia, is fantastic.