Ordered items worth almost £500 and paid for next day delivery £10. One item was too big. Have to pay to return it. No answer on the phone contact number over 2 days at the Liverpool one store.
Most designer brand stores like this, for example BASE.fashion, offer free postage and their customer service is impressive, immediate online chat etc- this you would expect when purchasing high price designer items. Flannels.com have a lot to learn, I won't buy from them again.

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