First Class Tvs

I found them 10% cheaper than others. Then, they called to confirm the shipping insurance and added that on the total cost. At first, I said, no thanks - I can get at big store down the street. But, David explained that local will charge sales tax AND only 2 yr limited warranty, overall higher cost than 1stClassTV offers with shipping. I was impressed with the logic and added the FULL 5yr warranty. In total, it was STILL cheaper than local.
I'm very happy to come across such a good deal.

Got a wonderful deal on a beautiful tv. From start to finish First Class TV's were prompt on setting up delivery and finishing the delivery. Highly recommended for anyone in need of great tv at low prices!

They will call you after showing you the full price, collecting your credit card, and you placing the order online. They will say they need to add insurance and this is hundreds of dollars, making it the same price as anywhere else. When you cancel the order they will not respond to any requests to delete your personal data. I'm just waiting for the future credit card fraud since they have all my info now without ever charging anything.

The TV is great! The shipping was a little wonky however. Took longer than ideal to get here and the tracking system didn't really make sense. When it was delivered one person carried my TV from the truck to my house even though there was a second guy in the truck. It was pretty terrifying to see one dude with my brand new 65 inch oled tv balancing up on his shoulder but thankfully it all worked out in the end.

Very pleased with First Class TV, communication and shipping, even paying insurance etc. overall the price was way more competitive than retail or other online stores that I checked. It allowed me to save on the cost on top of being able to upgrade the TV model as a result of the savings. I did not mind waiting for the TV to arrive, if I wanted to pay hundreds more, I could have gone to a local Electronics outlet (and I did check) and had it the next day, well worth the wait. Shipping was a good experience, the shipping company checked the condition of the TV before they left and even put into my house. I would have hated to have maneuvered that size box. Pleased with the purchase and process.

I have purchased 2 tv's within the past year and I am very pleased with both purchases. From ordering to delivery everything went smooth and I couldn't beat the price. I even had my sister buy from First Class Tv's and always recommend them to friends and family. Thanks!

Buying our new tv from First Class TVs was very easy. The TV was a great pice. The delivery people set the TV up for us to ensure it worked. We have extremely pleased with both the company and our new TV.

Called me a few hours after I placed my order to say Thry can't ship a tv without charging me an extra $150+ for insurance. Claimed this is their standard policy but as of March 1st 2022 its not on the homepage, the TV's page, or anywhere in the checkout process. Really shady practices here so I canceled my order. Still waiting on confirmation though!

The sales rep was so eager to sell me the white glove set up that he implied his company would not honor the 30 day return if there was damage saying 'it's not that Simple'. when I said I would escalate it through ebays Terms and conditions center he backtracked.

Please, just tell people the product and service then let them decide.

Everything about the experience was great up to that point. Can't recommend now.

Everything actually went well I just did not like the way customer service came off. They weren't mean or anything and I had zero issues but they did not come off as professional and it actually sketched me out. I think professionalism and looking good goes a long way. I highly recommend cleaning that up a little bit and keeping your emails formal. I guarantee customers will be more comfortable. They were also very responsive which was good. Long story short it felt like I was texting a teenager.

The company communicated very well regarding our order and we received the tv in good working order in a reasonable amount of time. Would definitely order again from here.

Cheapest place for this new LG OLED model. Freight shipping time was about a week. Freight company is required to open box and plug in set to confirm it functions so there is absolutely no need to purchase white glove service ($79). Very pleased overall with the process. Love the TV.

LG has an issue with their ARC HDMI port. It judders when connected to an av system. (Yes with firmware upgrades done on all devices and with the complaint HDMI cables.)
Firstclasstvs was very professional in handling the delivery, I haven't had to call for support on this product.
Would recommend first-class to anyone.
Would suggest they take over operations at LG to help them fix their problems with their product!

Overall the TV came undamaged as expected. -1 star because of the unadvertised shipping insurance of over $100 which was charged after the purchase; that should be up front and part of the cost in the website. Also communication could be better about when to expect shipping / tracking information. Lastly as of 1/29/2020 they aren't an authorized seller for LG and as a result having an issue trying to get the Disney+ promotion.

Great TV, excellent price, awesome delivery. Thanks! I would highly recommend y'all to anyone looking for a TV!

Great experience with Firstclasstvs though the shipping company was a disaster. I told them on 4 separate occasions my availability to receive the TV and each time they sent me back the same time that did not work which meant I had to call them each time and tell them not to come on this day. Finally, they sent a new time which would work but they randomly showed up the night prior to the scheduled delivery time. I happened to be home so it worked out but otherwise no notice. Great company to buy from, horrible shipping company.

Placed an order for a 75'' Samsung Frame TV in October 2021. FirstClassTVs called me a few days later extorting $187.92 for "shipping cargo insurance", which I paid. More than two months later and the order has not been delivered and no one at FirstClassTVs is answering the phone (or calling back after I left a plethora of voicemails), and no one is replying to my emails or requests submitted on their website.

A+++++
I was little concern about buying big and expensive tv over the internet never done it before always got my stuff in big box store
Got very surprised from first class tvs to be honest way above my expectation
There is no fake news here everything is as describe no bs no games straight up and honest
Best price you can ever find by farrrrr
Great costumer service great communication great follow up!
My experience was more then great and will highly recommend them to all my friends and family and for sure will buy from FIRST CLASS TVS again

They advertise free shipping on their site. You place your order. A day or two later they call you and say you have to pay mandatory insurance for the shipment. You push back but then panic because the TV was a good deal and cave like a fool. You hang up and immediate want to punch yourself. Would never order from these scumbags again, I hope they go bankrupt with practices like this.

Great price! Process is easy once you contact them to verify delivery. But then have to contact the shipping company to setup delivery. Minor inconvenience.

Bought an LG C8 from First Class TVs because the price was so cheap ( $1,000 cheaper than your big box store) with free shipping. After buying, I did have to spend an additional $120 on shipping insurance, but I still ended up saving over $800 on the TV (though it would have been nice if they said whether or not it was optional and they REALLY should be up front about this.)

Delivery was very fast, I was expecting it to take two weeks, but I received it within 4 business days. Brand new, in box, and in perfect working condition.

There was an initial shipping kerfuffle that prevented the TV from arriving with the original time frame. The seller soon got it sorted but only once I had alerted them to the issue. Nevertheless, the TV did finally ship out and was promptly delivered in excellent condition. And a great TV it is!

Customer service was only proactive when it came to collecting funds und upselling warranties. They always did answer the phone, but there were multiple delays in the delivery date, which I was only able to ascertain because they did not call back within the specified time they committed to and gave no updates when further delays occurred. It seemed they were not interested in the fact that the product would be sent out 2-3 weeks later than originally stated and would then not commit to a date.

I received the TV as described. No bait and switch however, the TV I ordered is the TV I received. Customer service did call me to upsell on promotion for 'white glove' delivery service and warranty. I would recommend Firstclasstvs.com. Very happy with the great deal on a new TV.