First Class Tvs

I found them 10% cheaper than others. Then, they called to confirm the shipping insurance and added that on the total cost. At first, I said, no thanks - I can get at big store down the street. But, David explained that local will charge sales tax AND only 2 yr limited warranty, overall higher cost than 1stClassTV offers with shipping. I was impressed with the logic and added the FULL 5yr warranty. In total, it was STILL cheaper than local.
I'm very happy to come across such a good deal.

Got a wonderful deal on a beautiful tv. From start to finish First Class TV's were prompt on setting up delivery and finishing the delivery. Highly recommended for anyone in need of great tv at low prices!

They will call you after showing you the full price, collecting your credit card, and you placing the order online. They will say they need to add insurance and this is hundreds of dollars, making it the same price as anywhere else. When you cancel the order they will not respond to any requests to delete your personal data. I'm just waiting for the future credit card fraud since they have all my info now without ever charging anything.

Very pleased with First Class TV, communication and shipping, even paying insurance etc. overall the price was way more competitive than retail or other online stores that I checked. It allowed me to save on the cost on top of being able to upgrade the TV model as a result of the savings. I did not mind waiting for the TV to arrive, if I wanted to pay hundreds more, I could have gone to a local Electronics outlet (and I did check) and had it the next day, well worth the wait. Shipping was a good experience, the shipping company checked the condition of the TV before they left and even put into my house. I would have hated to have maneuvered that size box. Pleased with the purchase and process.

I have purchased 2 tv's within the past year and I am very pleased with both purchases. From ordering to delivery everything went smooth and I couldn't beat the price. I even had my sister buy from First Class Tv's and always recommend them to friends and family. Thanks!

Called me a few hours after I placed my order to say Thry can't ship a tv without charging me an extra $150+ for insurance. Claimed this is their standard policy but as of March 1st 2022 its not on the homepage, the TV's page, or anywhere in the checkout process. Really shady practices here so I canceled my order. Still waiting on confirmation though!

Buying our new tv from First Class TVs was very easy. The TV was a great pice. The delivery people set the TV up for us to ensure it worked. We have extremely pleased with both the company and our new TV.

Placed an order for a 75'' Samsung Frame TV in October 2021. FirstClassTVs called me a few days later extorting $187.92 for "shipping cargo insurance", which I paid. More than two months later and the order has not been delivered and no one at FirstClassTVs is answering the phone (or calling back after I left a plethora of voicemails), and no one is replying to my emails or requests submitted on their website.

The sales rep was so eager to sell me the white glove set up that he implied his company would not honor the 30 day return if there was damage saying 'it's not that Simple'. when I said I would escalate it through ebays Terms and conditions center he backtracked.

Please, just tell people the product and service then let them decide.

Everything about the experience was great up to that point. Can't recommend now.

Customer service was only proactive when it came to collecting funds und upselling warranties. They always did answer the phone, but there were multiple delays in the delivery date, which I was only able to ascertain because they did not call back within the specified time they committed to and gave no updates when further delays occurred. It seemed they were not interested in the fact that the product would be sent out 2-3 weeks later than originally stated and would then not commit to a date.

The company communicated very well regarding our order and we received the tv in good working order in a reasonable amount of time. Would definitely order again from here.

The TV is great! The shipping was a little wonky however. Took longer than ideal to get here and the tracking system didn't really make sense. When it was delivered one person carried my TV from the truck to my house even though there was a second guy in the truck. It was pretty terrifying to see one dude with my brand new 65 inch oled tv balancing up on his shoulder but thankfully it all worked out in the end.

Cheapest place for this new LG OLED model. Freight shipping time was about a week. Freight company is required to open box and plug in set to confirm it functions so there is absolutely no need to purchase white glove service ($79). Very pleased overall with the process. Love the TV.

LG has an issue with their ARC HDMI port. It judders when connected to an av system. (Yes with firmware upgrades done on all devices and with the complaint HDMI cables.)
Firstclasstvs was very professional in handling the delivery, I haven't had to call for support on this product.
Would recommend first-class to anyone.
Would suggest they take over operations at LG to help them fix their problems with their product!

They advertise free shipping on their site. You place your order. A day or two later they call you and say you have to pay mandatory insurance for the shipment. You push back but then panic because the TV was a good deal and cave like a fool. You hang up and immediate want to punch yourself. Would never order from these scumbags again, I hope they go bankrupt with practices like this.

Great TV, excellent price, awesome delivery. Thanks! I would highly recommend y'all to anyone looking for a TV!

I made the mistake of ordering from them, only to find that numerous complaints I have seen about them are correct. They bait you with a low TV price and free shipping. Then shortly after you order, they call you up "to discuss a few things": which includes adding a few hundred dollars to your purchase for mandatory shipping insurance. The worst thing about this was that, after seeing complaints about this, I emailed them to ask if their prices were all inclusive, or if additional insurance fees would be tacked on. I was told it was all inclusive, there would be no fees. However they were clearly not telling the truth. When I told the gentleman trying to charge me this fee about what I had been promised, he just rudely dismissed it saying he didn't know who told me that and that I was still getting a good price. However, absolutely refuse to give business to dishonest people like FirstClassTVs. They cannot be trusted.

A+++++
I was little concern about buying big and expensive tv over the internet never done it before always got my stuff in big box store
Got very surprised from first class tvs to be honest way above my expectation
There is no fake news here everything is as describe no bs no games straight up and honest
Best price you can ever find by farrrrr
Great costumer service great communication great follow up!
My experience was more then great and will highly recommend them to all my friends and family and for sure will buy from FIRST CLASS TVS again

I wish that I had seen these reviews before I placed my order. Ordered the TV March 2,2022, a couple days later received a call for the "shipping insurance" fee as mentioned by others. Why not just include it in the price which is the same exact price it's listed for at Best Buy, Costco and Amazon? Anyway, I foolishly paid the shipping insurance fee, and I'm still waiting for my TV 4 weeks later. The shipping company they use AM Delivery, and they didn't even know where the item is, they just keep saying it's on it's way. I've left several VM and emails to First Class TV with no responses. Today is 3/25/2022 (Friday), and I plan to cancel this order or have my credit card company refund my money by Monday if still no response. I'd rather pay the extra $200 in taxes on Amazon, get my TV within a few days, and at least Amazon and Costco would include 4 years of warranty for free. I do not recommend using this company.

Overall the TV came undamaged as expected. -1 star because of the unadvertised shipping insurance of over $100 which was charged after the purchase; that should be up front and part of the cost in the website. Also communication could be better about when to expect shipping / tracking information. Lastly as of 1/29/2020 they aren't an authorized seller for LG and as a result having an issue trying to get the Disney+ promotion.

Bought an LG C8 from First Class TVs because the price was so cheap ( $1,000 cheaper than your big box store) with free shipping. After buying, I did have to spend an additional $120 on shipping insurance, but I still ended up saving over $800 on the TV (though it would have been nice if they said whether or not it was optional and they REALLY should be up front about this.)

Delivery was very fast, I was expecting it to take two weeks, but I received it within 4 business days. Brand new, in box, and in perfect working condition.

With this company, you have to know the secret to call in (after you have waited a week with no tracking info). Once you call in, you discover that you needed to add $130 of shipping insurance to your order before they will process your shipment. The invoice that is presented to you at the time of purchase is NOT correct even though it shows a final total including shipping. Then you have to wait for the slowest shipping service in the world. I have been waiting for 3 weeks and I still dont have my TV. We get spoiled with Amazon, but I could have had the exact same TV in 2 days at the same FINAL price with Amazon. Im still waiting for my shipment... we will see if it ever gets here.

I ordered a new LG OLED TV from this site yesterday since they had the best price available online and stated there was no tax or shipping charges. I researched them online prior to the purchase and found several people on reddit with good experiences.

Well, this morning they called to inform me I needed to pay $200 for "shipping insurance." Another bait and switch company that lures people with fake prices and charges extra afterwards. Anytime an online website calls to get more money after a purchase run away.

First Class TV's and the delivery service AM Trucking are equally terrible. It took a full month for me to receive my LG OLED TV. The TV didn't ship for over a week, then when it did it sat with AM Trucking for another two weeks, First Class TV's was finally able to get AM Trucking to schedule a delivery, which they didn't show up for, they no showed, no call and then the next morning they called and said they were 15 minutes from my house, and if I couldn't be there they would put me in queue for reschedule. I was able to get the address of their next delivery, and meet the freight company on the side of the road to collect my TV. Even worse, out of the box the TV has vertical lines that are visible on some content, but have started to clear up with use of the pixel refresher. If I could do it over again I would pay the extra money and just go to best buy to get my TV, neither of these companies are worth the hassle. Ebay also deleted my negative feedback on the transaction. Very shady.