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First Class Tvs Questions & Answers

1,837 reviews
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Here’s what consumers have asked with answers from First Class Tvs staff and previous consumers.

10 questions answered
0% answered in 1 day
Question:

Do you have to get shipping insurance

Answer:

Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.

By David J.,
See more answers (4)
Question:

Answer:

Yes, you get a call after you order. I canceled the order, sounded like scammers.

By James J.
Question:

Answer:

This will be a scheduled delivery and takes 6-14 business days. The carrier will call you 1-2 days before delivery to schedule with you.

By David J.,
Question:

Does "free shipping" include shipping insurance?

Answer:

They call after and try to get you to pay more. I told them no before the price and bought at Green Toe. Insurance IS INCLUDED! https://www.greentoe.com/?fbclid=IwAR3pIo00cKGmXxRv7NG3EdsaTU6GLsUoaxKrsNyIIzP1czS0kNZ78hj57Kk&_branch_match_id=660337151186616675

By Trace M.
Question:

How many days to deliver samsung q6fn?

Answer:

This will be a scheduled delivery and takes 6-14 business days. The carrier will call you 1-2 days before delivery to schedule with you.

By David J.,
Question:

In reading reviews, it appears that most customers are satisfied.. however, i would like to know why the insurance is not part of the final fee.

Answer:

Hi! Insurance is not already included on the website since we try to offer the best prices in the nation for our TVs. Shipping insurance is a variable cost and changes based on factors such as location, TV dimensions, weight. In order to keep the price low and give every customer their best possible price it is quoted afterwards. For example, if Joe lives in North Carolina he may only pay 3.5% shipping insurance rate but Tom who lives in Oregon may pay 11%. If we made it flat rate every customer would have to pay the highest amount which is 12%. This way we can help our customers save the most money!

By David J.,
Question:

When will my tv be shipped? bill of lading created, tv not at the trucking co.

Answer:

I was told 5 to 8 business days by First Class TV. In contacting the shipping company they provided me an estimated date of 20 business days. Though the seller denies not knowing what cargo company they will use, it will most likely be AM Trucking for large TVs.

By Tim G.
Question:

People say i have to pay for shipping insurance.

Answer:

Most likely this is true for big TVs. Review their shipping policy.

By Tim G.
Question:

Answer:

They tried to get Insurance from me. I cancelled order!

By Trace M.
Question:

Are you bbb accredited ?

Answer:

No, they are not. Several times I have checked with the BBB. The company is not registered with the BBB. The company is an Internet company, no store front. At any time it can change its site domain name.

By Tim G.

Can’t see your question? Ask to get answers from the First Class Tvs staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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